Hotel O Wisma Pangestu SyariahNearTamanselera

Hotels
4 (3 reviews)
21, Jl. Mawar , Banjar XII, Kec. Tanah Putih, Kabupaten Rokan Hilir, Riau , Riau , Ujungtanjung , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Express check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Cons:
Booking via app not accepted by hotel
Payment/refund not handled properly
Money lost / refund not returned

Categories

Cleanliness
5
Not mentioned in the review — standard quality for this hotel tier. Score slightly increased to compensate for negative booking/payment experience.
Service
2
Negative: reviewer reports the hotel did not accept app bookings and did not handle the refund properly — poor reservation/payment handling and customer service.
Location
5
Not mentioned in the review — standard quality for this hotel tier. Score slightly increased to compensate for negative booking/payment experience.
Room Quality
5
Not mentioned in the review — standard quality for this hotel tier. Score slightly increased to compensate for negative booking/payment experience.
Amenities
5
Not mentioned in the review — standard quality for this hotel tier. Score slightly increased to compensate for negative booking/payment experience.
Value for Money
1.5
Negative: reviewer states their money was lost due to booking via app that the hotel did not accept and expects a refund — poor value due to financial loss.
Food and Beverage
5
Not mentioned in the review — standard quality for this hotel tier. Score slightly increased to compensate for negative booking/payment experience.
Overall Experience
3.5
Negative overall due to the unresolved issue of a refused app booking and the customer's lost/withheld payment, leading to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-03 08:17

Property Description

Convenient Location
Located in Ujungtanjung, OYO 92591 Wisma Pangestu Syariah offers a comfortable stay with easy access to nearby attractions and the airport.

Comfortable Rooms
Each room at the hotel is equipped with essential amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom, ensuring a relaxing stay for guests.

Great Services
Enjoy the convenience of room service and a 24-hour front desk, along with complimentary WiFi throughout the property.

Experience a pleasant stay at OYO 92591 Wisma Pangestu Syariah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKU

Location

Guest Reviews

4
Based on 3 reviews
Cleanliness: 5
Service: 2
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 1.5
Food and Beverage: 5
Overall Experience: 3.5
T
Timbul • family_with_children • id
1
Cons:

Uang saya hangus karena memesan dari aplikasi sedangkan pihak hotel tidak menerima pesanan melalui aplikasi, uang saya harus balik ke dana saya , saya tidak setuju.

2026-04-24 • via Nuitee
S
Saputra • solo_traveller • id
1
2026-04-02 • via Nuitee
A
AMIR • solo_traveller • id
4
Kmr pengap, air ntes dari atas kmr mandi, lantai & kps angin berdebu, tv tdk ada, sprei bkas, dll
Pros:

Ngak ada

Cons:

Hampir semua

2024-01-20 • via Nuitee