Palette Signature Hotel

Hotels
•
OYO Rooms
7.3 (621 reviews)
65, Jl. Danau poso No.65, Bali , Sanur , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful concierge
Nice restaurant
Cons:
Dirty room
Mouldy bathroom
Maintenance issues with pool

Categories

Cleanliness
5.03
The room was dirty and the bathroom had mould.
Service
8.5
Concierge provided excellent itinerary suggestions and saved time on reservations.
Location
8.54
The location was good, providing easy access to local attractions.
Room Quality
5.99
Room conditions varied; some issues with appliances like the refrigerator.
Amenities
8.02
Free Wi-Fi and reliable services like free parking enhanced overall satisfaction.
Value for Money
6.98
Moderate overall experience; could be improved given the issues noted.
Food and Beverage
8.03
The restaurant 'Soul in a Bowl' was notably wonderful.
Overall Experience
7.3
Overall experience was moderate, impacted by cleanliness but compensated by good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:37

Property Description

Luxurious Amenities

OYO Townhouse Oak Series Signature Bali offers a luxurious stay with an outdoor swimming pool, garden, and a shared lounge. Indulge in comfort and relaxation during your stay.

Convenient Services

Enjoy the convenience of room service, a 24-hour front desk, and free WiFi at this 4-star hotel. Your needs and requests are catered to promptly for a hassle-free experience.

Prime Location

Located near Semawang Beach, Mertasari Beach, and Pengembak Beach, this hotel is the perfect choice for beach lovers. Explore nearby attractions easily with Benoa Harbour and Bali Mall Galleria in close proximity.

Book your stay at OYO Townhouse Oak Series Signature Bali for a memorable and enjoyable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 621 reviews
Cleanliness: 5.03
Service: 8.5
Location: 8.54
Room Quality: 5.99
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.3
B
B • couple • au
10
Great property to stay
Pros:

Great stay here

2026-02-11 • via Nuitee
M
Martin • couple • au
5
Cons:

Staff we had weren't very helpful. Rooms weren't great. I think you can find a better place in the area. Photos are old

2026-02-10 • via Nuitee
K
Kusnadi • couple • id
9
Kamar Luas, Bersih dan Staff Ramah
Pros:

Ok lokasi sangat strategis

Cons:

Restoran sudah tidak ada dan tutup

2026-01-30 • via Nuitee
D
David • solo_traveller • cz
7
2026-01-28 • via Nuitee
T
Tim • solo_traveller • au
7
Not bad cheap good location
Pros:

Nice but no resteraunt anymore 😕

2026-01-26 • via Nuitee
I
I Kadek • family_with_children • au
4
2026-01-22 • via Nuitee
S
Somchit • couple • th
10
Concierge planned perfect day
Pros:

Asked Palette Signature Hotel concierge for itinerary suggestions and got excellent advice. Reservations made on our behalf saving time. Local knowledge valuable and recommendations suited our interests perfectly for memorable day.

2026-01-20 • via Nuitee
D
deborah • extended_group • au
1
very disappointing
Cons:

the hotel is very dirty and inadequate. I would not advise any person to stay there pictures are not correct they are from 18mths ago

2026-01-20 • via Nuitee
Y
Yana • family_with_children • ae
6
Pros:

I stay one night only before to go Gili island. So can’t say more about location. But it is not so far from Sanur port.

Cons:

Need to have better Bedlinen

2026-01-19 • via Nuitee
L
Laura • solo_traveller • id
5
2026-01-19 • via Nuitee
M
Marc • extended_group • nl
4
2026-01-19 • via Nuitee
S
Stacey • family_with_children • au
1
Absolutely horrible do not stay here
Pros:

Did not like anything about this hotel was horrible. We booked for 2 night with 2 separate rooms and left after the 1st night and booked elsewhere. All reception said was oh sorry did not offer any assistance.

Cons:

Bathroom flooded when we had a shower with dirty water coming up the drain, pool was dirty couldn't swim in it, blood on the sheets and walls, shower mouldy, smelly rooms.

2026-01-19 • via Nuitee
J
John • solo_traveller • id
4
Disappointing
Pros:

Breakfast - TV & Bed

Cons:

Fridge was not effective
Room safe not opened
No drinking classes provided
Some light switches not working
Bath towels poor quality

2026-01-19 • via Nuitee
M
Maëlle • couple • au
6
Pros:

Grande chambre

Cons:

La chambre n’était vraiment pas propre (draps tachés, poussière/cheveux/taches au sol, très forte odeur d’humidité)

2026-01-19 • via Nuitee
H
hayley • family_with_children • gb
3
If you are on a tight budget and a happy to sleep ants and ear plugs every night and go for it
Pros:

The room is spacious and the location is good

Cons:

What did you like about the property?
In no circumstances, is this a four star hotel it's a two star at a push it looks nothing like the photos. The room was dirty when we arrived we had to ask it to be cleaned again and we had to ask it to be cleaned every day because of they don't have housekeeping every day as a standard. There wasn't even any hand soap to wash your hands the towels were dirty, the floor was filthy. We had to battle with an army of ants every single day and the hotel didn't seem to be bothered about, it wasn't just a few ants, it was hundreds every single day. That isn't even the worst of it the major thing that is wrong with this hotel is the noise coming across the road from a religious band practice. Loud banging and drums from about 8 pm till midnight every night which is absolutely horrendous and the hotel didn't seem to give us any reassurance of when it starts or finishes and how long it's continuing for. Yes this is a budget hotel. It is very cheap to stay in however no matter what you spend on a hotel there are two things that you expect, which area place to be clean and to have a peaceful night sleep and we didn’t get either of those

2026-01-19 • via Nuitee
M
Melissa • family_with_children • au
6
Good property and great price but pool couldn’t use and breakfast they refused
Pros:

We paid for breakfast included and they advised us they don’t do breakfast, very disappointing

Cons:

We had a pool room and pool was closed for maintenance

2026-01-15 • via Nuitee
B
Bryony • solo_traveller • im
10
Complimentary snacks in lobby
Pros:

Palette Signature Hotel keeps fresh fruit and cookies available in the lobby throughout the day. This thoughtful touch was perfect for quick energy between meals.

2026-01-09 • via Nuitee
J
Jason • couple • au
2
Pros:

Location

Cons:

.NO HOT WATER FOR 5 DAYS

2026-01-08 • via Nuitee
T
Talal • family_with_children • kw
9
Quiet hours enforced
Pros:

Palette Signature Hotel maintained quiet hours after ten which we appreciated with young children. Everyone respected the policy so our kids could sleep soundly each night.

2026-01-07 • via Nuitee
D
Despina • couple • gr
10
Helpful with special requests
Pros:

Asked Palette Signature Hotel for extra pillows and they delivered them immediately. The accommodating service made our romantic stay even more comfortable.

2026-01-05 • via Nuitee