Alltrue Hotel Tanjungpinang Bintan

Hotels
8.2 (129 reviews)
Jl. Gudang Minyak No.2, Kemboja, Kec. Tanjungpinang Barat, Kota Tanjungpinang, Kepulauan Riau , Tanjung Pinang , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Courteous staff
Clean rooms
Comfortable stay
Good value for price
Cons:
Breakfast food temperature issues
Noise from the corridor
Old towels

Categories

Cleanliness
8.03
The hotel is noted for being clean, but there were comments on the condition of towels indicating room for improvement.
Service
8.5
The staff provided excellent service and were very courteous, enhancing the overall experience.
Location
8.54
Location is good as it’s just a few minutes drive from the ferry terminal.
Room Quality
7.99
Rooms were clean and comfortable but had some issues with noise and lack of windows.
Amenities
8.02
Amenities were satisfactory, but breakfast food was inconsistent in temperature.
Value for Money
8.48
Overall good value for the price considering the cleanliness and service.
Food and Beverage
7.53
Breakfast had quality issues as the food was lukewarm or cold on occasion.
Overall Experience
8.5
Guests reported a generally positive experience with comfort and service being highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Luxurious Accommodation
Indulge in a lavish stay at Alltrue Hotel Bintan - Tanjungpinang, offering elegant 4-star accommodations in the heart of Tanjung Pinang. Each room is thoughtfully designed with a desk, air conditioning, and a flat-screen TV. Some rooms even boast stunning city views, providing a truly immersive experience.

Top-Notch Facilities
Experience convenience at its best with facilities like a restaurant, room service, and a 24-hour front desk at your disposal. Whether you're craving a delicious meal or in need of assistance, our dedicated staff is always ready to cater to your needs. Plus, enjoy seamless connectivity with complimentary WiFi throughout the property.

Ideal for Families
Traveling with loved ones? Alltrue Hotel Bintan - Tanjungpinang offers comfortable family rooms, ensuring that everyone has a cozy and memorable stay. Create lasting memories together in a welcoming environment that caters to both adults and children.

Book your stay now at Alltrue Hotel Bintan - Tanjungpinang for a truly unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.5
N
Norhana Hamid • solo_traveller • sg
9
Pros:

The room are huge and clean. The beds and pillows are very comfortable. The staff are friendly and helpful. The breakfast is simple but satisfying. The location of the hotel is very convenient from the ferry terminal.

Cons:

The lobby staircases leading up to the lifts are inconveniences for old age guests.

2026-08-21 • via Nuitee
A
Alex • couple • nz
7
Don’t waste your money with massages
Pros:

Big room, great location. Helpful staff.

Cons:

We both had massages. We both had a bad experience. One of the women answered her phone and had a conversation during it. The other was constantly sniffing over me, and I mean constantly. Neither had any technique, and I had to ask her 3 times to stopped applying so much pressure as it was sore. One I realised at the end was using my jandals when I went to find them to leave! Yuk. The whole experience was horrible and a complete waste of money.

2026-08-20 • via Nuitee
N
Norita • couple • my
9
Great !!
Pros:

Helpful staff and clean room, very comfy, really exceeded my expectation.

Cons:

I miss the breakfast

2026-08-15 • via Nuitee
J
Jurina • couple • my
10
2026-08-12 • via Nuitee
M
MICHAEL • solo_traveller • nz
8
2026-07-13 • via Nuitee
T
Thuraya • family_with_children • my
8
The room, the bed and toilet were really clean. A few minutes ride from the ferry to the hotel.
Pros:

The breakfast was fair.

Cons:

Hope the window in the room could be a bit bigger. Found a wall behind the beautiful curtains in the morning. Later realized some light coming from top of the wall. A wee small window😁
Sometimes the air in the room brings some smell.

2026-07-03 • via Nuitee
A
atan • solo_traveller • sg
5
Pros:

I like the room and thw bed is comfy...

Cons:

The breakfast the food is cold,the bread is too hard is not sastifying...

2026-06-24 • via Nuitee
M
Magandara • solo_traveller • sg
9
2026-06-21 • via Nuitee
D
Dyana • family_with_children • sg
7
2026-06-21 • via Nuitee
M
Mohamed Hatem • couple • my
1
An Absolute Nightmare. DO NOT STAY HERE. Rating: 1/5 Stars (Would give 0 if possible) If you value your sanity, your
Pros:

Not much.

Cons:

The KTV lounge in the lobby that has NO ABSOLUTE soundproofing at all.

2026-06-18 • via Nuitee
F
FAEZAH • solo_traveller • sg
10
2026-06-16 • via Nuitee
R
Remy • couple • sg
3
2026-06-11 • via Nuitee
K
Kavida Sambasivam • family_with_children • my
10
Worth to stay
Pros:

Overall very satisfied with service. Staff all very friendly. Very good service and worth to stay.

Cons:

Breakfast choice very little but still ok

2026-06-01 • via Nuitee
S
Siti Noraidha • solo_traveller • sg
7
2026-06-01 • via Nuitee
M
Muffin • solo_traveller • id
10
Pros:

Very clean

2026-05-25 • via Nuitee
I
Imran Bin Kamal • family_with_children • my
9
Pros:

Staff were very friendly and helpful. The room was clean and had all the necessary stuff.

Cons:

The surrounding area might be a bit of isolated and it's best to arrange your transportation beforehand rather than using the e-hailing one.

2026-04-23 • via Nuitee
E
Ezuanizam • extended_group • my
8
2026-04-22 • via Nuitee
M
Miki • couple • my
8
2026-04-17 • via Nuitee
Z
zain • couple • sg
10
Pros:

Very friendly staff and there breakfast buffet is excellent

2026-03-27 • via Nuitee
Y
Yovi Nabila • family_with_children • id
10
2026-03-27 • via Nuitee