Alltrue Hotel Tanjungpinang Bintan

Hotels
8.2 (109 reviews)
Jl. Gudang Minyak No.2, Kemboja, Kec. Tanjungpinang Barat, Kota Tanjungpinang, Kepulauan Riau , Tanjung Pinang , id

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Sauna
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Courteous staff
Clean rooms
Comfortable stay
Good value for price
Cons:
Breakfast food temperature issues
Noise from the corridor
Old towels

Categories

Cleanliness
8.03
The hotel is noted for being clean, but there were comments on the condition of towels indicating room for improvement.
Service
8.5
The staff provided excellent service and were very courteous, enhancing the overall experience.
Location
8.54
Location is good as it’s just a few minutes drive from the ferry terminal.
Room Quality
7.99
Rooms were clean and comfortable but had some issues with noise and lack of windows.
Amenities
8.02
Amenities were satisfactory, but breakfast food was inconsistent in temperature.
Value for Money
8.48
Overall good value for the price considering the cleanliness and service.
Food and Beverage
7.53
Breakfast had quality issues as the food was lukewarm or cold on occasion.
Overall Experience
8.5
Guests reported a generally positive experience with comfort and service being highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Luxurious Accommodation
Indulge in a lavish stay at Alltrue Hotel Bintan - Tanjungpinang, offering elegant 4-star accommodations in the heart of Tanjung Pinang. Each room is thoughtfully designed with a desk, air conditioning, and a flat-screen TV. Some rooms even boast stunning city views, providing a truly immersive experience.

Top-Notch Facilities
Experience convenience at its best with facilities like a restaurant, room service, and a 24-hour front desk at your disposal. Whether you're craving a delicious meal or in need of assistance, our dedicated staff is always ready to cater to your needs. Plus, enjoy seamless connectivity with complimentary WiFi throughout the property.

Ideal for Families
Traveling with loved ones? Alltrue Hotel Bintan - Tanjungpinang offers comfortable family rooms, ensuring that everyone has a cozy and memorable stay. Create lasting memories together in a welcoming environment that caters to both adults and children.

Book your stay now at Alltrue Hotel Bintan - Tanjungpinang for a truly unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.2
Based on 109 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.5
M
Misbah couple sg
7
Pleasant stay ,having helpful hotel staff
Pros:

Provide more food stations

Cons:

More tv channels (networks)

2026-03-08 via Nuitee
S
SIew Wah family_with_children my
8
Overall, I would definitely recommend this hotel and would be happy to stay again.
Pros:

Overall, I had a wonderful stay at this hotel. The experience was truly enjoyable from start to finish, and the staff were absolutely fantastic, friendly, attentive, and always willing to go the extra mile to help. Their warm service really made the stay feel welcoming and comfortable.

Cons:

The only area that could be improved is the breakfast selection, which was good but could offer a bit more variety. With a wider range of options, it would make the experience even more perfect.

2026-02-23 via Nuitee
C
Chee Kin Alex family_with_children sg
8
Overall a pleasant stay in Tanjung Pinang.
Pros:

location near to ferry terminal. Breakfast was ok for non-fussy eater. Rooms are very clean and well maintained. Staff all spoke good English and were very friendly.

Cons:

Can hear KTV music at night from the toilet.

2026-02-22 via Nuitee
T
ThamesGo family_with_children sg
9
2026-02-13 via Nuitee
H
Hussin extended_group sg
4
Stay ok ok only
Pros:

Though my booking included breakfast but was informed no breakfast ..so upset

Cons:

Booked room with breakfast but was informed no..

2026-01-27 via Nuitee
T
Teh extended_group my
10
2026-01-19 via Nuitee
L
Lee solo_traveller sg
8
Overall good except the smells in the room .
Pros:

Choice for the breakfast selection are limited .

Cons:

Odours smells from the sanitary pipes create unpleasant stay throughout the stay .

2026-01-08 via Nuitee
A
Anne couple fr
6
Pros:

Personnel adorable et chambres spacieuses et confortables. Petit déjeuner de bon niveau.

Cons:

Odeurs désagréables dans les chambres (relents d égouts et odeur de renfermé, d’humidité)
Restaurant très aléatoire le soir, 2 dîners très bien et 1 KO.

2026-01-05 via Nuitee
R
Rush Rosdy family_with_children sg
9
2026-01-04 via Nuitee
M
Magandara family_with_children sg
10
Pros:

Courteous staff members and clean room.

Cons:

Nil

2026-01-03 via Nuitee
K
Kwok couple sg
8
Pros:

breakfast food was not hot

2025-12-31 via Nuitee
H
hajana family_with_children my
8
Pros:

Bersih. Harga berpatutan. Makanan sedap.

2025-12-29 via Nuitee
J
James couple us
8
Very comfortable
Pros:

Clean, comfortable, friendly

Cons:

Breakfast just average

2025-12-24 via Nuitee
W
William Teh family_with_children sg
7
2025-12-16 via Nuitee
M
Me couple my
8
2025-12-07 via Nuitee
W
Wong Ee Sheng family_with_children sg
8
Pros:

The staff provided excellent service
They even ask ahead of time if transport service is needed to the ferry terminal on our last day of stay. Room is spacious and clean

Cons:

Nil

2025-11-26 via Nuitee
G
Gary family_with_children za
6
2025-11-21 via Nuitee
S
shafiq couple my
10
2025-11-07 via Nuitee
S
shafiq couple my
10
2025-11-07 via Nuitee
S
Suwarty couple id
7
Pros:

Sarapan ok hanya u kue" nya masih kurang

Cons:

Handuk sudah lusuh harus diganti baru. Yg lain sdh OK sayang hanya krn handuk jd kecewa

2025-10-27 via Nuitee