The Social Hub San Sebastián

Hotels
Independent
9.4 (174 reviews)
Otamendi Anaiak Kalea, San Sebastián, Gipuzkoa, 20014 , San Sebastián , ES

Facilities

Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Outdoor pool - seasonal
Elevator
Breakfast available (surcharge)
Smoke-free property
See all facilities

Review Highlights

Pros:
Exceptional staff
Great amenities
Clean and modern rooms
Cons:
Limited restaurant options
Some complaints about service

Categories

Cleanliness
9.33
Specific mention of cleanliness made, but some reviews suggest a lack of personal touch.
Service
9.8
Staff are exceptional and go above and beyond to help guests.
Location
8.84
Mentioned to be a bit far from the center but with good transport options.
Room Quality
8.99
Rooms were spacious and modern but with noted issues in storage.
Amenities
9.82
Great gym and pool, with many fun events provided.
Value for Money
9.08
Although some found prices high, others thought amenities justified the cost.
Food and Beverage
9.33
Breaksfast is good, but improvement suggested for egg options.
Overall Experience
10
General sentiment is very positive with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:52

Property Description

Recreational Amenities and Dining Options
Indulge in a seasonal outdoor pool, garden views, and delicious meals at the restaurant, coffee shop, and bar/lounge.

Convenience and Comfort
Benefit from express check-in, 24-hour front desk service, and luggage storage. Unwind in one of the 328 guestrooms with modern amenities and complimentary wireless internet.

Prime Location
Explore nearby attractions like Cristina Enea Park and Maria Cristina Bridge with ease. Perfect for a relaxing stay with proximity to the Bay of Biscay and other popular spots.

Book your stay at The Social Hub San Sebastián now and experience luxury and convenience in San Sebastián!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 174 reviews
Cleanliness: 9.33
Service: 9.8
Location: 8.84
Room Quality: 8.99
Amenities: 9.82
Value for Money: 9.08
Food and Beverage: 9.33
Overall Experience: 10
_
_Q5896FC Couples
2
Freaking terrible experience
Pros:

Worst service. I spent two hours at the desk getting empty promises instead of an actual solution to a problem that wasn’t even on my side (a complete disconnect between them and Airbnb). In the end they basically ripped me off and left me with no options in the middle of the night. Highly not recommended.

2025-12-06 via Tripadvisor
B
batibut NONE Gaithersburg, Montgomery County, Maryland
10
Exceptional Place to Stay in San Sebastian!
Pros:

This is an awesome place to visit. As a solo traveler the Social Hub has such a welcoming vibe. The staff are exceptional and go above and beyond to help guests and make them feel welcome and at home. The events are a lot of fun! I joined Tardeo, the Sunday morning run and the Wednesday morning yoga class. I cannot wait to go back!

2025-11-23 via Tripadvisor
W
W8657PVrd NONE
8
.
Pros:

An incredible guest, but noisy. But I understand that it is the guest's responsibility and that hotel staff do not work in a daycare center.

2025-11-17 via Tripadvisor
Q
Qing Ren partner
10
Pros:

Great stay and really lovely staff. If I was to nitpick, the only issue is maybe a bit far from the centre but plenty of cheap parking nearby!

2025-10-09 via Nuitee
S
Sheryl
8
Pros:

feels clean and updated

2025-10-09 via Nuitee
F
Finlay
10
Pros:

Great stay at the social hub

2025-10-07 via Nuitee
S
Sandra partner
8
Pros:

Super Personal sehr aufmerksam - Hotel ist gut nur Entfernung zur Stadt etwas weit

2025-10-07 via Nuitee
E
Eduardo
10
Pros:

Todo estuvo excelente, de hecho superó mis expectativas del hotel.

2025-10-05 via Nuitee
F
Federica
8
Pros:

molto ben tenuta

2025-10-05 via Nuitee
D
David
10
Funky Hotel
Pros:

Very comfortable and funky

2025-10-04 via Nuitee
2
246viktoriar NONE Wiesbaden, Hesse
8
Nice hotel, a bit to expensive
Pros:

The rooms are spacious, and the accessible bathroom is also very well sized.
However, the storage for clothes in the room is insufficient, and in the bathroom there is none at all — which is simply unacceptable. There is nowhere to place a toiletry bag, personal care items, or even a toothbrush. Additionally, there are not enough towel hooks in the bathroom.
Breakfast is good, but it would be nice if, besides the artificial scrambled eggs, there were also boiled or fried eggs available.
At the restaurant, I had a Caesar salad and a hamburger. Both were tasty, but the portions were rather small.
Overall, the stay was pleasant, but I find the room rates too high for what is offered.

2025-10-03 via Tripadvisor
R
Roman
10
Pros:

Modern hotel, parking right at the venue, friendly staff, good breakfast

2025-10-03 via Nuitee
J
Joacim
6
Pros:

Rent och fräscht men ganska opersonligt hotel med egen incheckning som tar tid Rummen är ganska tråkigt inredda och det tar ca 30
min att gå in till centrum
Kommer inte bo där igen.

2025-10-02 via Nuitee
T
taeni partner
10
Pros:

Tolle und moderne Unterkunft am Rande von San Sebastian, beste Anbinding in die Stadt mit vielen Bussen. Das Konzept des Social Hubs ist genial und es ist mit Leben gefüllt. Der Pool am Dach ist genial, super bequeme Liegen. Das Frühstück hat alles was man braucht. Von Deftig bis Süß!

2025-10-02 via Nuitee
H
hga1967 NONE
10
Nice stay
Pros:

good location not far from city centre but in an ordinary resident area, nice atmosphere, modern and well designed room and facilities, friendly staff, healthy breakfast,

2025-09-30 via Tripadvisor
L
Luke
10
Pros:

Everything you could wish for

2025-09-27 via Nuitee
A
Alexis
8
Pros:

Very functional, if that’s what you’re looking for. Free laundry machines and a large gym were nice perks. Everything works and is clean. Not at all romantic or tasteful in decor, if that’s what you prefer. I wouldn’t come here on a honeymoon, but as a base camp for other activities it works well. Outside of the city center though (25 minute walk). Scrambled eggs at breakfast need work.

2025-09-27 via Nuitee
W
William T friends
10
Pros:

Loved it

2025-09-24 via Nuitee
A
Andrew partner
10
Pros:

Parking right outside the modern hotel 4eu a night. Great gym, swimming pool. Large open shared spaces. Great bedroom and v good shower. Fabulous breakfast. Very convenient for visiting San Sebastián.

2025-09-22 via Nuitee
C
Charlotte
10
Perfect Stay
Pros:

Lovely modern hotel with lots of different things on offer to do. Rooms really clean & comfy, parking easy with plenty of spaces. Checking in staff really helpful couldn’t do enough

2025-09-21 via Nuitee