Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Beautiful decor
Cons:
Noise from the restaurant
Inconsistency in food quality
Construction nearby

Categories

Cleanliness
9.65
Some concerns about noise and issues with room quality affect the perception.
Service
10
Staff were very attentive and friendly.
Location
10
Perfect location for fireworks near the Cathedral.
Room Quality
9.65
Pleasant decor but some rooms are less desirable and noisy.
Amenities
10
Great amenities but a construction site nearby.
Value for Money
9.65
High price with some inconsistency in service quality.
Food and Beverage
8.65
Food quality was lacking during breakfast with some dishes being unsatisfactory.
Overall Experience
10
Despite some drawbacks, the overall experience was exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:59

Property Description

Luxurious Accommodation
Portella offers elegant 5-star accommodation with modern amenities including air conditioning, satellite TV, and free WiFi. Some rooms even feature balconies with city views.

Culinary Delights
Guests can indulge in a delicious buffet, à la carte, or continental breakfast each morning. The hotel's restaurant serves a variety of local and international cuisine, with options available for vegetarians, dairy-free, and kosher diets.

Wellness and Recreation
Relax and rejuvenate in the in-house wellness area featuring a sauna. Guests can also explore the area with bike and car hire services, perfect for those looking to adventure around the popular cycling spots nearby.

To experience luxury, fine dining, and relaxation in the heart of Palma de Mallorca, book your stay at Portella today!

Important information:

In case of no-show and not staying during the first night, the totality of the nights booked will be forfeited.

When booking 3 or more rooms, special cancellation policies and supplements may apply.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 155 reviews
Cleanliness: 9.65
Service: 10
Location: 10
Room Quality: 9.65
Amenities: 10
Value for Money: 9.65
Food and Beverage: 8.65
Overall Experience: 10
L
Liz • couple • au
10
Super comfortable boutique hotel in a great location
Pros:

We loved our stay. Room was very spacious (we got an upgrade), the most comfortable beds and pillows, excellent quality bed linen and lovely bath products. Super clean rooms. A lovely haven in the old town. Staff were excellent and the breakfast was full of variety.

Cons:

N/A

2026-09-19 • via Nuitee
M
Mark • couple • au
9
Very enjoyable and great location
Pros:

Breakfast was great and nice setting

Cons:

Liked everything

2026-09-18 • via Nuitee
S
Sonja • couple • ch
9
2026-09-15 • via Nuitee
G
George • couple • gb
10
Beautiful hotel in a perfect location
Pros:

Stunning hotel, beautiful rooms and very kind and welcoming staff. Location was perfect too.

2026-09-09 • via Nuitee
P
Pavlos • family_with_children • ca
10
Best staff. So accommodating
Pros:

The comfort and how nice it was

Cons:

It’s not a negative. Getting around the property since it’s in the old district is hard.

2026-08-29 • via Nuitee
O
Omar • solo_traveller • il
10
2026-08-17 • via Nuitee
J
Johann • couple • at
10
2026-08-16 • via Nuitee
V
Vaishali Lara • solo_traveller • us
10
Pros:

Incredible design, rooms, breakfast

2026-08-07 • via Nuitee
M
Matilde • solo_traveller • gb
10
Impecable
Pros:

La atención impresionante. Todos los que trabajan ahí fueron increíbles.

2026-07-07 • via Nuitee
C
Caroline • solo_traveller • gb
10
A beautiful & calm oasis in a busy, hot city. Spacious rooms & beds and rooftop terrace is a must.
Pros:

Excellent location in Palma but still quiet at night. Beautiful building that has been wonderfully restored.

Cons:

Nothing we didn’t like

2026-07-03 • via Nuitee
C
Colin • couple • gb
10
2026-07-03 • via Nuitee
Y
Yousra • solo_traveller • gb
10
Calming
Pros:

It was a sanctuary in the old city, right by the gorgeous cathedral. The staff were helpful and lovely. The decor and building itself transports you to another time. Palma at its peak.

2026-06-27 • via Nuitee
G
Giacomo • extended_group • it
10
2026-05-30 • via Nuitee
H
Heather • solo_traveller • gb
9
2026-05-23 • via Nuitee
R
Rouven-Alexander • couple • de
10
Super Erlebnis, gerne wieder
Pros:

Personal , Räume , Lage , Sauberkeit , Ausstattung

2026-05-21 • via Nuitee
K
Katie • couple • gb
9
Comfortable
Pros:

Beautiful hotel and very spacious room. Decors was lovely!

Cons:

Didn’t like the bed, too soft

2026-05-20 • via Nuitee
N
Nikolaos • family_with_children • ch
10
An absolute gem hotel that made our trip amazing
Pros:

Amazing location. Next to everything, but also out of the touristic tracks … hidden treasure! Great beds, pillows, super clean. Amazing freshly prepared breakfast. Staff is all so polite and ready help you.

Cons:

There is construction (renovation) of some buildings that are attached to this boutique hotel. We did not experience any annoying noise though.

2026-05-17 • via Nuitee
S
Simo Sa • family_with_children • it
10
2026-05-15 • via Nuitee
C
Celia • family_with_children • gb
10
Lovely hotel, would love to come again
Pros:

Breakfast was superb

2026-05-02 • via Nuitee
Y
YULLEX • solo_traveller • bg
10
Шикарный отель
Pros:

Очень удобное разположение отеля, к центру 5 минут, к морю 5 минут.
В номере были пляжные полотенца, свежая питьевая вода.
Номер был просторный, уютный, с небольшой кухонькой.
Кровать большая, матрас и подушки удобные.
Косметика изысканная, было приятно ощущать аромат чистоты на теле.
Всё было идеально.

Cons:

Придраться не к чему.

2026-04-30 • via Nuitee