Hotel BESTPRICE Santillana

Hotels
8.4 (1311 reviews)
Parque Revolgo, 16 , Santillana del Mar , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Express check-in/check-out
Cycling
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Clean rooms
Excellent breakfast
Cons:
No elevator
Noise issues
Small bathrooms
Communication problems

Categories

Cleanliness
8
Several guests praised the cleanliness, but some concerns about the communication regarding cleaning services.
Service
8.7
Mixed reviews on service efficiency, but overall standards are consistent with hotel ratings.
Location
9
Highly rated for its location, close to historical sites and easily accessible.
Room Quality
8
Some guests found rooms small and noisy, but the comfort level was mentioned positively.
Amenities
8.2
Basic amenities were noted, some lacking but generally satisfactory.
Value for Money
8.3
Perceived as reasonable pricing considering the overall stay, despite some minor issues.
Food and Beverage
8.5
Compliments on breakfast quality and offerings, overall positive feedback.
Overall Experience
8.5
Guests generally had positive experiences despite various concerns shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Luxurious Accommodation in a Historic Manor House

At Hotel R Santillana, immerse yourself in luxury within a historic manor house featuring a stunning stone façade and charming wooden balconies. Our rooms offer a range of amenities including air conditioning, Smart TVs, and private balconies for a comfortable stay. For added security, we provide an intelligent room lock system.

Delicious Breakfast and Convenient Services

Start your day with an exquisite breakfast showcasing local and continental delicacies. Our reception desk offers tourist information and operates from 9am to 2pm, with a 24-hour auto check-in machine for late arrivals.

Ideal Location for Exploring Cantabria

Located in the heart of Santillana del Mar, Hotel R Santillana is the perfect base for exploring Cantabria's treasures like Cabárceno nature park, Altamira caves, and picturesque beaches. Book your stay now and experience the best of Cantabria at Hotel R Santillana.

Important information:

Guests expecting to arrive after 13:00 are kindly requested to contact the property in advance, using the contact details found on the booking confirmation.

Please note this property does not have elevator access.

Our Hotel is committed to sustainability and the Environment. The air conditioning, hot water and heating work with energy from aerothermal energy. We use the energy of the air to air-condition spaces and produce sanitary hot water.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1311 reviews
Cleanliness: 8
Service: 8.7
Location: 9
Room Quality: 8
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8.5
Overall Experience: 8.5
F
Frank • solo_traveller • es
10
Pros:

Sauber - gute Lage !

2026-09-12 • via Nuitee
E
Elinor • solo_traveller • gb
10
Airy, clean, pleasant and very well situated.
Pros:

Great location, super clean and pleasant, easy to access. Lovely views from top floor. Bright and airy.

Cons:

Nothing - suited us perfectly.

2026-09-11 • via Nuitee
C
Carlos • solo_traveller • es
8
Lugar agradable cerca del centro.
Pros:

Ubicación y relación calidad precio.

Cons:

La puerta del baño rota que no se podía cerrar y poca insonorización.

2026-09-11 • via Nuitee
C
Carmen • family_with_children • de
3
Nicht sauber und Schimmel an der Decke
Cons:

Es lagen Haare auf dem Kopfkissen und auf dem Bett als wir das Zimmer betraten. Schimmel an der Decke, über dem Bett.
Mal wieder Fake Bildern hier hochgeladen.

2026-09-09 • via Nuitee
A
Adrián • solo_traveller • es
7
2026-09-07 • via Nuitee
B
Blanka • extended_group • at
8
2026-09-07 • via Nuitee
M
Michal • couple • gb
10
2026-09-06 • via Nuitee
A
amparo • solo_traveller • es
7
Pros:

Las vistas de la habitación , se veían los terneros desde la venta. Y la atención del personal muy buena. :)

Cons:

No hay ascensor , nos tocó subir 3 plantas por la escalera , con un bebe , el carrito directamente lo dejamos en el coche por no subirlo y bajarlo. El desayuno muy básico , estaba bueno pero básico.

2026-09-06 • via Nuitee
U
Ureba Muñoz • couple • es
9
2026-09-05 • via Nuitee
D
Dario Sireci • solo_traveller • it
9
2026-09-05 • via Nuitee
A
Alegre Lizandara • solo_traveller • es
8
2026-09-02 • via Nuitee
A
András Simon • family_with_children • hu
9
2026-09-02 • via Nuitee
J
Juan • family_with_children • ar
10
2026-09-02 • via Nuitee
A
ANTAWA • family_with_children • es
8
RELAJANTE AL MAXIMO
Pros:

EL DESAYUNO UN POQUITO MENOS DE BOLLERIA Y ALGO MAS DE FIAMBRE PARA LOS Q LE GUSTE MAS EL SALADO POR LO DEMAS PERFECTO

Cons:

NADA

2026-09-02 • via Nuitee
V
Vargas Gevas • solo_traveller • es
10
Pros:

La amabilidad del personal, estava muy limpio y la habitación de 4 es àmplia

Cons:

Nada

2026-09-01 • via Nuitee
P
Previtali • solo_traveller • es
10
2026-08-31 • via Nuitee
P
Pili • solo_traveller • es
8
2026-08-31 • via Nuitee
I
Iker • couple • es
9
Pros:

Precio muy competitivo y en general está muy cuidado todo. El personal muy atento.

Cons:

Desayuno escaso y la calidad.

2026-08-30 • via Nuitee
A
Ana Isabel • extended_group • es
7
2026-08-30 • via Nuitee
D
danielle • extended_group • fr
6
Hôtel bien placé dans une jolie ville
Pros:

Petit déjeuner INDUSTRIEL. Ne mérite pas plus que 2 sur 10

Cons:

Le petit dejeuner

2026-08-28 • via Nuitee