AYZ Luis Cabrera-Auto check-in property

Hotels
6.3 (1659 reviews)
71 Calle de Luis Cabrera Portal B , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Invoice provided
Smoke alarms
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Good location
Cleanliness noted by some guests
Cons:
Poor cleanliness
Inconvenient bathroom access
Uncomfortable rooms

Categories

Cleanliness
4.44
Numerous reviews noted the rooms and bathrooms were dirty and not well maintained.
Service
7.41
Standard quality for this hotel tier; some guests mentioned a lack of staff presence.
Location
8.45
Many guests appreciated the good location for accessing local amenities.
Room Quality
4.9
Some issues noted with uncomfortable beds and poor treatment of the rooms.
Amenities
5.93
Reviewers noted a lack of amenities like private bathrooms and complimentary coffee.
Value for Money
6.39
Some comments indicated it felt overpriced for the quality.
Food and Beverage
6.44
No specific references to food or beverage quality, assumed standard for this hotel type.
Overall Experience
6.41
Overall mixed experiences with notable issues, but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:09

Property Description

Modern and Convenient Accommodation
Explore Madrid while staying at our modern property located near major attractions like Santiago Bernabéu Stadium and El Retiro Park.

Comfortable Rooms with Essential Amenities
Our rooms are equipped with air conditioning, free WiFi, and cozy bedding to ensure a comfortable stay for our guests.

Prime Location for Exploring the City
Located within a short distance from Gran Via, Atocha Train Station, and various transportation hubs, our property is the perfect base for your Madrid adventures.

To book your stay, visit our website or preferred booking platform.

Important information:

To stay at this property, credit card details are required upon check-in and will be returned upon check-out. This is used as a guarantee in case any damage occurs to the accommodations. If guests cause any damage to the accommodations, the amount will be charged to their credit card.

In response to coronavirus (COVID-19), the property is currently implementing additional health and safety measures.

Guests are required to show a photo ID and credit card upon check-in.

Stag or bachelorette parties or similar parties cannot be held at this accommodations.

You cannot make noise from 10:00 p.m. to 10:00 a.m.

If you cause damage to the property during your stay, you may be asked to pay up to €200 after check-out, depending on the property damage policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 1659 reviews
Cleanliness: 4.44
Service: 7.41
Location: 8.45
Room Quality: 4.9
Amenities: 5.93
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 6.41
M
Martínez Peña • couple • es
7
2026-02-13 • via Nuitee
G
Garcia Rodriguez • solo_traveller • es
10
2026-02-13 • via Nuitee
J
João • couple • pt
6
Good for a short stay.
Pros:

The room was clean, warm and comfortable for a short stay.
The auto-login worked perfectly.
The location was good, with small supermarkets nearby, and a relatively short, and cheap, bus trip from the center, connecting you to all the museums.

Cons:

The facilities were immensely noisy. Although it is the other guests' fault, the doors and walls are not isolated at all, and one night we could hear music playing very loud until late, inside someone else's room.
Our room door allowed light to pass underneath, during the whole night.
In our room, you couldn't turn off the heating at all, and it got too warm.
The bed was very creaky, but passable.
The bathroom was the worst part, it was not very clean, and toilet paper ran out.

2026-02-12 • via Nuitee
M
Maite • couple • es
9
2026-02-11 • via Nuitee
M
Montezuma • couple • es
10
2026-02-10 • via Nuitee
M
Malvacia • couple • es
7
Pros:

La cama

Cons:

No hay microondas

2026-02-10 • via Nuitee
M
Marcelo • solo_traveller • br
7
Clean and good location, but has problems to be fixed
Pros:

Location. Close to metro station, supermarket nearby, plenty of restaurants around.
Bed comfort, super clean bedroom.

Cons:

Doors and walls are thin. You can only sleep if you have earplugs, otherwise impossible.
Ventilation system has some problem, as other guests smoked somewhere in the hotel, and smoke came all into my bedroom via ventilation system, leaving a horrible smell.

2026-02-09 • via Nuitee
J
Juan Maria • solo_traveller • es
6
Bien si no te cuesta dormirte con ruidos
Pros:

Barato, limpio y con un baño muy grande (es la habitación con baño incluido

Cons:

La habitación con baño está justo en la entrada y cada vez que alguien entra o sale del edificio parece que se te van a meter en la habitación. Si te cuesta dormir, no es tu sitio.

El autocheking es un bastante lioso.

2026-02-09 • via Nuitee
F
Francisco Javier • couple • es
10
2026-02-08 • via Nuitee
L
Laura • couple • es
7
2026-02-08 • via Nuitee
J
Jennifer Vanesa • couple • es
1
2026-01-31 • via Nuitee
D
Daniel • solo_traveller • es
2
Pros:

La habitación en sí no estaba mal.

Cons:

Que la habitación 1 daba directamente al hall de entrada y salida, con nula insonorización por lo que se oyen las puertas y conversaciones cada vez que alguien entraba o salía del hostal.

2026-01-31 • via Nuitee
R
rachele • solo_traveller • es
10
Pros:

Todo

Cons:

Me gustó

2026-01-30 • via Nuitee
F
Fran • solo_traveller • es
1
Si no te quieres quedar tirado en la puerta, mejor elige otro sitio...
Pros:

NADA. Me quedé tirado en la puerta porque la página para hacer check-in daba error y NADIE te atiende en el telefono de atencion al cliente. Me quedé totalmente tirado en la calle y todavia estoy esperando que me responda alguien (su web da error al escribir una reclamacion) y por supuesto todavia no me han devuelto el dinero.

Cons:

Me quedé tirado en la puerta porque la página para hacer check-in daba error y NADIE te atiende en el telefono de atencion al cliente. Me quedé totalmente tirado en la calle y todavia estoy esperando que me responda alguien (su web da error al escribir una reclamacion) y por supuesto todavia no me han devuelto el dinero.

2026-01-30 • via Nuitee
A
Aylin • couple • es
4
Cons:

Que no es como las fotos , la habitación muy pequeña y no como la imagen

2026-01-30 • via Nuitee
L
López Vidal • solo_traveller • es
9
Pros:

Estaba todo ordenado, limpio y buen servicio

Cons:

Las paredes son muy finas; se escucha a los otros huéspedes hacer ruido hasta tarde.

2026-01-30 • via Nuitee
M
Matos • couple • es
3
Poca calidad sábanas mal oliente
Pros:

Limpieza

Cons:

Muchísimas calor nadie para informarle sobre el caliente del local la ropa de cama olían mal

2026-01-28 • via Nuitee
M
Miguel angel • solo_traveller • fr
2
Pros:

El sistema de chek in

Cons:

La cama es imcomodisima, las almohadas son 2 cojines super finos y el resto de huéspedes hacían mucho ruido y se escuchaba todo

2026-01-27 • via Nuitee
S
Sharanya • couple • in
1
2026-01-27 • via Nuitee
C
Cristian • solo_traveller • es
8
Sencilla y fugaz.
Pros:

Lo nuevo que es y lo aesthetic. La profesionalidad.

Cons:

No había espacio en la habitación.

2026-01-26 • via Nuitee