Queen Cafe Hotel & Pub

Hotels
9 (741 reviews)
23 Phố Mã Mây, Hàng Buồm, Hoàn Kiễm, Hà Nội Số 23 Mã Mây , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Value for Money
Cons:
Room Noise
Hard Mattress
Breakfast Service

Categories

Cleanliness
8.5
Some reviews mention cleanliness as good, but there are concerns about the state of the bathroom in one review.
Service
9.5
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
9.5
Many reviews praise the hotel's perfect location close to key attractions.
Room Quality
8.5
Guests noted some issues with noise and mattress comfort, though generally satisfied.
Amenities
9
Several amenities are mentioned positively, such as cleanliness and room facilities.
Value for Money
9.5
The value for money is emphasized, with many guests stating it’s worth the price.
Food and Beverage
8
Comments about breakfast service indicate it needs improvement.
Overall Experience
9.5
Most reviews expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Central Location
Nestled in the heart of Hanoi, Queen Cafe Hotel & Pub provides easy access to the city's attractions, making it a convenient choice for travelers.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with cozy interiors, free WiFi, and thoughtful amenities ensuring a relaxing stay.

Dining and Entertainment
Indulge in a variety of dining options including buffet breakfasts, while the terrace and pub offer a perfect setting to unwind after a day of exploring.

To experience the vibrant city of Hanoi from a comfortable and stylish base, book your stay at Queen Cafe Hotel & Pub today.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 741 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
M
Makoto • solo_traveller • jp
7
2026-03-03 • via Nuitee
K
Kumar • couple • in
9
2026-03-01 • via Nuitee
R
Ralph • extended_group • nl
6
Kort en prima
Pros:

Goede locatie en 24 uurs receptie was top.

Cons:

Bedden waren naar onze mening niet heel schoon

2026-03-01 • via Nuitee
S
Sakina • couple • fr
10
Ça va appréciable pour le prix
Pros:

Le personnel et l’emplacement

2026-02-25 • via Nuitee
A
Agata • couple • pl
6
Pros:

Dobra lokalizacja, duże i całkiem wygodne łóżko. Możliwość wymiany pieniędzy po korzystnym kursie.

Cons:

Duża wilgoć w związku z czym nieprzyjemny zapach, brak okna na zewnątrz. Na toalete trzeba było siadać bokiem..

2026-02-23 • via Nuitee
T
Timothy • solo_traveller • gb
10
2026-02-09 • via Nuitee
K
Kotaro • solo_traveller • jp
10
2026-02-08 • via Nuitee
C
Chiara • couple • it
10
Pros:

Ospitali, gentili e precisi. Non ti fanno mancare nulla anche se è un albergo di una media categoria. Il receptionist Leo ci ha aiutate a gestire le nostre escursioni. Cambiano i soldi e fanno da tour operator

Cons:

Umida la stanza

2026-01-30 • via Nuitee
N
Nick • couple • us
8
Good overall
Pros:

Great location. Staff were friendly. Room is cleaned with waters provided daily.

Cons:

I liked it overall but I probably wouldn’t stay here again now that I know the area. It’s a nightlife hub in old town; not the hostels fault but it’s right in the thick of it so it’s noisy and hectic outside.

2026-01-22 • via Nuitee
R
Rebecka • extended_group • se
10
Fantastisk personal och läge
Pros:

Supertrevlig och hjälpsam personal

Cons:

Badrummet hade mått bra av en uppfräschning men den inget vi hade problem med.

2026-01-22 • via Nuitee
J
Jabour • solo_traveller • br
10
Excelente custo benefício .
Pros:

Localização

Cons:

faltou um pouco de atenção aos banheiros .

2026-01-21 • via Nuitee
B
Bonna • extended_group • us
10
Good customer service
Pros:

Close to everything

2026-01-20 • via Nuitee
I
Ivan • couple • es
8
2026-01-20 • via Nuitee
L
lucas • solo_traveller • la
9
2026-01-20 • via Nuitee
S
SANTHOSH • extended_group • in
10
2026-01-19 • via Nuitee
H
Hayden • couple • au
9
Pros:

Fantastic stay. Staff went above and beyond to make our time in Hanoi enjoyable. Would definitely come back.

2026-01-19 • via Nuitee
K
Kelsey • couple • us
10
Great location and friendly staff
Pros:

Location is fantastic, room was big and bed was soooo comfy. Best sleep we’ve had in weeks. Hot water on demand. Front desk was very friendly and helpful to book us a car to the airport! We were able to leave our bags all day after we checked out as well. Would recommend this spot :-)

2026-01-15 • via Nuitee
F
Fede • family_with_children • ph
10
Good stay and value for money.
Pros:

The hotel is located within the Old Quarter so it's easy to go to the tourist areas by walking. Breakfast was good with big servings. Receptionists were very accommodating and they let us leave our backpacks in the lobby after check-out which is really nice if your flight is still late in the day.

Cons:

The hotel is near a party hostel so it can get noisy at night and you can hear people singing karaoke.

2026-01-14 • via Nuitee
K
Kristin • couple • no
7
Kommer gjerne tilbake.
Pros:

Beliggenhet. Hyggelige ansatte. Kjøleskap. Aircon virket

Cons:

Renholde på badet kunne vært bedre. Trenger en skrubb. Det var en gjenganger på nesten alle hotell vi var på under reisen..

2026-01-12 • via Nuitee
M
MAN-YUN • solo_traveller • tw
8
Pros:

The staffs are kind and helpful. Special thanks to Ms. Bella who helped me booked the transport to Ninh Binh with fair price. I can exchange VND here at bank rate.

2026-01-10 • via Nuitee