Queen Cafe Hotel & Pub

Hotels
9 (741 reviews)
23 Phố Mã Mây, Hàng Buồm, Hoàn Kiễm, Hà Nội Số 23 Mã Mây , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Value for Money
Cons:
Room Noise
Hard Mattress
Breakfast Service

Categories

Cleanliness
8.5
Some reviews mention cleanliness as good, but there are concerns about the state of the bathroom in one review.
Service
9.5
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
9.5
Many reviews praise the hotel's perfect location close to key attractions.
Room Quality
8.5
Guests noted some issues with noise and mattress comfort, though generally satisfied.
Amenities
9
Several amenities are mentioned positively, such as cleanliness and room facilities.
Value for Money
9.5
The value for money is emphasized, with many guests stating it’s worth the price.
Food and Beverage
8
Comments about breakfast service indicate it needs improvement.
Overall Experience
9.5
Most reviews expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Central Location
Nestled in the heart of Hanoi, Queen Cafe Hotel & Pub provides easy access to the city's attractions, making it a convenient choice for travelers.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with cozy interiors, free WiFi, and thoughtful amenities ensuring a relaxing stay.

Dining and Entertainment
Indulge in a variety of dining options including buffet breakfasts, while the terrace and pub offer a perfect setting to unwind after a day of exploring.

To experience the vibrant city of Hanoi from a comfortable and stylish base, book your stay at Queen Cafe Hotel & Pub today.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 741 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
M
Manoj • couple • in
10
Excellent place to stay with caring staff around
Pros:

Prime location and great hospitality by all the staff, rspecially from the staff Bella. Hats off. Istrongly recommend to stay in this hotel.

Cons:

Nothing I could think of.

2026-04-16 • via Nuitee
A
Adam • couple • gb
9
2026-04-13 • via Nuitee
G
Gonzales • couple • ph
10
2026-04-13 • via Nuitee
V
vadai • solo_traveller • il
10
ממליצה ממש!!
Pros:

ממש אהבתי, הייתי בדורמס (מעורב בנים ובנות) החדר לא גדול אבל בכלל לא קטן, יש מרפסת חמודה ו2 מקלחות ו2 שירותים, יש מים חמים במקלחת

Cons:

הייתה בעיה עם החשמל אבל תיקנו את הכל מאוד מאוד מהר

2026-04-12 • via Nuitee
C
Caroline • solo_traveller • au
8
2026-04-09 • via Nuitee
K
Kristina • couple • mk
9
Pros:

Excellent location, friendly and helpful staff, clean rooms. We had clean towels and new water bottles every day. Close to most of the attractions, the location is in the old quarter and there was no noice in our room.

Cons:

There was no window in the room. Nothing else.

2026-04-09 • via Nuitee
K
Karl Bruno • couple • de
10
Pros:

Wir konnten spontan abends noch einchecken. Super gelegenes Hostel mit guten Preis-Leistungs Verhältnis. Sehr liebes Personal was uns ganz leckere Restaurants empfohlen hat die man sonst mitten in der Altstadt nicht findet

2026-04-08 • via Nuitee
O
Omri • solo_traveller • il
10
מיקום מעולה וצוות טוב של עובדים
Pros:

מעבר לצוות הנחמד החדרים המשותפים מאוד נעימים ומכבדים

2026-04-08 • via Nuitee
W
Wojciech • family_with_children • de
5
Pomyśl dwa razy.
Cons:

Bardzo zaniedbany obiekt. Na pozór wygląda wszystko okej, ale kanały wentylacyjne śmierdzą, przez co w pokoju po uruchomieniu klimatyzacji unosi się nieprzyjemny zapach. Grzyba, wilgoci i wszystkiego innego. Obsługa początkowo nie chciała nic z tym zrobić, aż sumarycznie dali do pokoju olejek eteryczny... Wg nich było wszystko wporządku. Po dalszych rozmowach dostaliśmy inny pokój, z oknami na korytarz przy schodach. Zapach początkowo nie był wyczuwalny, ale po powrocie do pokoju wieczorem z włączoną klimatyzacją bylo znowu to samo. Smród. Personel został poinformowany, ale już nie robiliśmy z tym nic bo było szkoda naszych nerwów i czasu.
Łazienka również nie była pierwszej czystości nawet jak na Azjatyckie standardy. Na Sam koniec pobytu podczas check out Pani poprosiła nas o pozytywną opinię. Ale niestety tutaj opisuje realia jakie nas zastały.

2026-04-08 • via Nuitee
G
Gomellini • couple • fr
7
Ok pour 1 nuit
Pros:

Très bien placé, personnel très gentil

Cons:

Mais hyper humide en arrivant, même avec la Clim… après avoir prit une douche rien n’a séché de la nuit, tout reste trempé et humide… très dommage

2026-04-06 • via Nuitee
N
Nguyen Thi Lien Hoa • couple • vn
8
2026-03-31 • via Nuitee
G
Giulia • couple • it
10
Siamo stati qui solo una notte per poter alloggiare in centro. La posizione è ottima e lo staff è estremamente cordiale😊
Pros:

Camere molto accoglienti e doccia separata

2026-03-31 • via Nuitee
S
Sương • couple • vn
10
2026-03-29 • via Nuitee
H
Haiwen • couple • nl
10
First hotel in Vietnam, amazing experience!
Pros:

The staff was very nice and very helpful!

2026-03-29 • via Nuitee
E
Eva Pilar • extended_group • es
8
Pros:

La ubicación

Cons:

Las camas duras y ruido en la calle

2026-03-27 • via Nuitee
M
Monica • family_with_children • it
8
Pros:

It was a great experience. The hotel is very clean and perfectly located in the city center, just a short walk from all the main attractions. The staff was always extremely kind and helpful, ready to assist us with anything we needed. Highly recommended!

Cons:

The only minor point to mention is that the room had a slight humid smell, which is quite common in the area and easily resolved by using the air conditioning. Also, the bed is a bit firm, but this is a typical cultural characteristic and an interesting experience to try.

2026-03-25 • via Nuitee
S
Sebastien • family_with_children • fr
6
1 nuit a hanoi
Pros:

L emplacement proche du vieux quartier et du départ en bus pour sapa.

Cons:

Lit pas confortable et serviettes tachées.

2026-03-23 • via Nuitee
R
Rajesh Mohan Khanna • family_with_children • in
10
2026-03-23 • via Nuitee
S
Sergei Carpen • solo_traveller • ru
9
A decent guesthouse for a single night
Pros:

The staff are brilliant

Cons:

The evening noise from the street

2026-03-22 • via Nuitee
T
Thi Kim Loan • solo_traveller • vn
9
Pros:

Tot

Cons:

Ngung ngủ be qua

2026-03-22 • via Nuitee