Best Western Premier Marvella Nha Trang

Hotels
Best Western Premier
8.4 (100 reviews)
102B Trần Phú, Phường Nha Trang, Tỉnh Khánh Hòa , Nha Trang , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Great service
Beautiful location
Delicious food
Cons:
Staff training issues
Maintenance problems

Categories

Cleanliness
8.45
The hotel was incredibly clean.
Service
8.65
Staff went above and beyond; attentive and kind throughout the stay.
Location
8.45
Nice area and beautiful beach.
Room Quality
8.25
Spacious rooms with a beautiful view but some issues with door locks.
Amenities
8.35
Good facilities; pool and beach access provided.
Value for Money
8.25
Solid value for a hotel within this rating.
Food and Beverage
8.45
Delicious food and a nice breakfast experience.
Overall Experience
8.35
The stay was enjoyable with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:24

Property Description

Luxurious Accommodation
Experience 5-star comfort with air-conditioned rooms, free WiFi, and stunning sea views from your own private balcony. Some rooms even come with a fully equipped kitchen for added convenience.

Exceptional Amenities
Enjoy the outdoor swimming pool, fitness centre, and delicious dining options at our on-site restaurant and bar. Guests can also take advantage of the kids' club, room service, and currency exchange services.

Convenient Location
Located just 1.1 km from Nha Trang Beach, the hotel offers easy access to nearby attractions like the Institute of Oceanography and Alexandre Yersin Museum. Let us enhance your stay with our attentive service and luxurious facilities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 1,150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 100 reviews
Cleanliness: 8.45
Service: 8.65
Location: 8.45
Room Quality: 8.25
Amenities: 8.35
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.35
A
Artur solo_traveller ua
7
Pros:

Месторасположение

Cons:

Старый обдертый номер , из окна вид на вентилияционные шахты которые шумят круглые сутки

2026-06-06 via Nuitee
S
shen solo_traveller vn
9
房間品質很好。
Pros:

地點很好,過馬路就到海邊了。早餐樣式還好。

Cons:

1. 飯店規定06:00~10:00提供早餐,06:00完全沒有早餐可以吃!到06:10了還沒提供完整的早餐,陸陸續續提供,06:10河粉湯都還沒煮,都還來不及準備。
2. 櫃台服務人員不知先後順續,我的發票都還沒開好,看到歐美人士,反而先處理他們的事!有種族岐視嗎?
3. 同行朋友的房號1805住了二天,第一天門鎖有問題進不去,第二天還是進不去,真糟糕。

2026-06-04 via Nuitee
T
Tobias Patrick couple de
10
2026-06-01 via Nuitee
S
Sabrina solo_traveller de
6
2026-05-31 via Nuitee
M
Minhson couple vn
8
2026-05-24 via Nuitee
松本 couple jp
9
とても充実した滞在でした
Pros:

ロケーションも良くコスパが良いと感じた

Cons:

朝食の果物が少なかった

2026-05-02 via Nuitee
N
ngoc dieu my extended_group au
10
2026-04-25 via Nuitee
V
Veronika solo_traveller no
10
Супер отель!
Pros:

Понравилось абсолютно всё!

Cons:

Переход через дорогу к пляжу, но это общая проблема для всего Ня-Чанга

2026-04-18 via Nuitee
Y
Yana extended_group ru
10
Great stay with amazing views and breakfast
Pros:

- Clean, modern rooms. Rooms with a direct sea view offer an excellent view. Tea, coffee, water, and bathroom amenities were replenished daily.
- We really enjoyed the breakfast. Mango was available every day, while other fruits varied (passion fruit, watermelon, melon). The pho bo soup was especially delicious. Breakfast is served on the 31st floor in a comfortable setting, not too crowded, with very kind and attentive staff.
- The hotel is located in a quieter part of the city. It’s better to rent sunbeds on the beach a bit farther from the center (cheaper and less crowded).
- Very helpful and responsive staff. They took all our accommodation preferences into account. You can approach the reception desk with any request, and most employees speak good English.
- Beach towels are available on the first floor (recorded when taken), and umbrellas can be borrowed with a deposit of your room key card.

Cons:

Some notes:
- Deposit policy (you need to leave your passport or 2 million VND as a deposit).
- When booking, we expected sunbeds and umbrellas on the beach (as stated in the description and shown in photos), but in reality, they were not available.

2026-04-09 via Nuitee
T
Thea solo_traveller ca
8
2026-04-08 via Nuitee
V
Ville couple fi
10
2026-04-02 via Nuitee
T
Tú Quyên couple vn
10
2026-03-30 via Nuitee
C
Cường extended_group vn
8
Pros:

Vị trí khách sạn và không gian phòng

2026-03-27 via Nuitee
T
Tran couple vn
9
2026-03-25 via Nuitee
P
Peter Nigel couple hk
8
Enjoyable
Pros:

Nice Location, enjoyable breakfast, staff very friendly and most of hotel design was nice.

Cons:

Shower & bath design, floor kept getting wet despite care taken.
Told not to dry items on balcony despite being a beach side hotel.

2026-03-25 via Nuitee
R
Robert couple ca
5
Pros:

Bed was comfortable. Roof top bar is nice.

Cons:

house keeping was not good. Room was dirty upon check in. Supplies, like soap and shampoo were never replenished. Shower drain was plugged and every shower resulted in a flood of the entire bathroom floor.

2026-03-13 via Nuitee
T
ThudaoThi extended_group us
10
We enjoyed our stayed very much.
Pros:

Beautiful, cleanliness, friendly staff, excellent breakfast.

Cons:

Nothing

2026-03-11 via Nuitee
M
Minh couple de
9
2026-03-10 via Nuitee
A
Anthony Vo couple no
6
Fasiliteter og beliggenhet
Pros:

Sentralt og nær stranda.

Cons:

Gulvet var støvete da vi kom. Sengen var hard. Personalet kunne ha vært mer vennlig ved å smile og imøtekommende. Vi ga beskjed om at rommet var skittent da vi kom, det ble selvfølgelig fikset opp dagen etter på renhold, men personalet fa ingen uttrykk for sympati eller beklagelser.

2026-03-09 via Nuitee
D
Debbie couple gb
9
Highly recommended!!!
Pros:

Almost everything, as a wheelchair user we couldn’t use the pool that was the only thing but the room staff and breakfast view was amazing!!

Cons:

There was no ramp for the wheelchair, so I had to use a mini lift, which was a little bit inconvenient and the fact we couldn’t get to the pool but for anyone that doesn’t need wheelchair access accessibility the hotel is amazing

2026-03-04 via Nuitee