Best Western Premier Marvella Nha Trang

Hotels
Best Western Premier
8.4 (82 reviews)
102B Trần Phú, Phường Nha Trang, Tỉnh Khánh Hòa , Nha Trang , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean room
Great service
Beautiful location
Delicious food
Cons:
Staff training issues
Maintenance problems

Categories

Cleanliness
8.45
The hotel was incredibly clean.
Service
8.65
Staff went above and beyond; attentive and kind throughout the stay.
Location
8.45
Nice area and beautiful beach.
Room Quality
8.25
Spacious rooms with a beautiful view but some issues with door locks.
Amenities
8.35
Good facilities; pool and beach access provided.
Value for Money
8.25
Solid value for a hotel within this rating.
Food and Beverage
8.45
Delicious food and a nice breakfast experience.
Overall Experience
8.35
The stay was enjoyable with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:24

Property Description

Luxurious Accommodation
Experience 5-star comfort with air-conditioned rooms, free WiFi, and stunning sea views from your own private balcony. Some rooms even come with a fully equipped kitchen for added convenience.

Exceptional Amenities
Enjoy the outdoor swimming pool, fitness centre, and delicious dining options at our on-site restaurant and bar. Guests can also take advantage of the kids' club, room service, and currency exchange services.

Convenient Location
Located just 1.1 km from Nha Trang Beach, the hotel offers easy access to nearby attractions like the Institute of Oceanography and Alexandre Yersin Museum. Let us enhance your stay with our attentive service and luxurious facilities.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 1,150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 82 reviews
Cleanliness: 8.45
Service: 8.65
Location: 8.45
Room Quality: 8.25
Amenities: 8.35
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.35
Y
Yana extended_group ru
10
Great stay with amazing views and breakfast
Pros:

- Clean, modern rooms. Rooms with a direct sea view offer an excellent view. Tea, coffee, water, and bathroom amenities were replenished daily.
- We really enjoyed the breakfast. Mango was available every day, while other fruits varied (passion fruit, watermelon, melon). The pho bo soup was especially delicious. Breakfast is served on the 31st floor in a comfortable setting, not too crowded, with very kind and attentive staff.
- The hotel is located in a quieter part of the city. It’s better to rent sunbeds on the beach a bit farther from the center (cheaper and less crowded).
- Very helpful and responsive staff. They took all our accommodation preferences into account. You can approach the reception desk with any request, and most employees speak good English.
- Beach towels are available on the first floor (recorded when taken), and umbrellas can be borrowed with a deposit of your room key card.

Cons:

Some notes:
- Deposit policy (you need to leave your passport or 2 million VND as a deposit).
- When booking, we expected sunbeds and umbrellas on the beach (as stated in the description and shown in photos), but in reality, they were not available.

2026-04-09 via Nuitee
T
Thea solo_traveller ca
8
2026-04-08 via Nuitee
V
Ville couple fi
10
2026-04-02 via Nuitee
T
Tú Quyên couple vn
10
2026-03-30 via Nuitee
C
Cường extended_group vn
8
Pros:

Vị trí khách sạn và không gian phòng

2026-03-27 via Nuitee
P
Peter Nigel couple hk
8
Enjoyable
Pros:

Nice Location, enjoyable breakfast, staff very friendly and most of hotel design was nice.

Cons:

Shower & bath design, floor kept getting wet despite care taken.
Told not to dry items on balcony despite being a beach side hotel.

2026-03-25 via Nuitee
T
Tran couple vn
9
2026-03-25 via Nuitee
R
Robert couple ca
5
Pros:

Bed was comfortable. Roof top bar is nice.

Cons:

house keeping was not good. Room was dirty upon check in. Supplies, like soap and shampoo were never replenished. Shower drain was plugged and every shower resulted in a flood of the entire bathroom floor.

2026-03-13 via Nuitee
T
ThudaoThi extended_group us
10
We enjoyed our stayed very much.
Pros:

Beautiful, cleanliness, friendly staff, excellent breakfast.

Cons:

Nothing

2026-03-11 via Nuitee
M
Minh couple de
9
2026-03-10 via Nuitee
A
Anthony Vo couple no
6
Fasiliteter og beliggenhet
Pros:

Sentralt og nær stranda.

Cons:

Gulvet var støvete da vi kom. Sengen var hard. Personalet kunne ha vært mer vennlig ved å smile og imøtekommende. Vi ga beskjed om at rommet var skittent da vi kom, det ble selvfølgelig fikset opp dagen etter på renhold, men personalet fa ingen uttrykk for sympati eller beklagelser.

2026-03-09 via Nuitee
D
Debbie couple gb
9
Highly recommended!!!
Pros:

Almost everything, as a wheelchair user we couldn’t use the pool that was the only thing but the room staff and breakfast view was amazing!!

Cons:

There was no ramp for the wheelchair, so I had to use a mini lift, which was a little bit inconvenient and the fact we couldn’t get to the pool but for anyone that doesn’t need wheelchair access accessibility the hotel is amazing

2026-03-04 via Nuitee
M
max solo_traveller se
10
2026-02-11 via Nuitee
P
Phuong Thao couple vn
1
2026-01-20 via Nuitee
T
Trung family_with_children vn
10
2026-01-19 via Nuitee
C
CHIHKAI extended_group tw
9
Pros:

早餐豐富,每天不一樣,好吃,且設在樓層高的地方景很讚

2026-01-19 via Nuitee
Q
Quyen family_with_children vn
4
Ko đáng giá tiền. Tiêu chuẩn chỉ 3*
Pros:

Ngoài vị trí ra ko có gì để khen, thật ra có thể tìm đc nhiều lựa chọn tốt hơn xung quanh.

2026-01-19 via Nuitee
D
Daria family_with_children ru
9
2026-01-13 via Nuitee
J
Jarosław couple pl
7
2025-12-07 via Nuitee
T
Trần Tuấn couple vn
6
2025-11-20 via Nuitee