Five Star Westlake

Hotels
•
Independent
9.4 (7 reviews)
162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, 0000 , Hanoi , VN
84-866523446

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Children allowed

Facilities

Free breakfast
Front entrance ramp
Free bicycles on site
Free WiFi
Luggage storage
Sauna
Wheelchair accessible
Elevator
Free breakfast
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service

Categories

Cleanliness
9.24
Standard quality for this hotel tier.
Service
9.71
The staff was very friendly and very helpful.
Location
9.75
Standard quality for this hotel tier.
Room Quality
9.2
Standard quality for this hotel tier.
Amenities
9.23
Standard quality for this hotel tier.
Value for Money
9.19
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:03

Property Description

Indulge in Relaxation
Unwind in the indoor pool and sauna at Five Star Westlake. Stay connected with complimentary WiFi and let the tour/ticket assistance staff enhance your travel experience.

Start Your Day Right
Enjoy a delicious buffet breakfast daily, setting a perfect tone for your adventures in Hanoi.

Convenient Amenities
With air-conditioned rooms featuring kitchen amenities, Smart TVs, and daily housekeeping, our aparthotel ensures a comfortable stay. The free self-parking and airport shuttle add extra convenience to your visit.

To book your luxurious stay in Hanoi (Tay Ho) at Five Star Westlake, inquire now!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.

Check-in and check-out hours:
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9.4
Based on 7 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
A
Anthony
10
Pros:

The staff was very friendly and very helpful

2025-09-15 • via Nuitee
C
Carlos
10
Pros:

The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location

2025-05-27 • via Nuitee
A
Amanda • partner
10
Pros:

Great hotel for the value. Super clean with amazing amenities for longer stays

2024-10-27 • via Nuitee
Y
YOSHINORI
6
Pros:

Good

2024-10-10 • via Nuitee
R
Richard A
10
Best Apartment Hotel in Hanoi, Vietnam
Pros:

It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice

2024-05-31 • via Nuitee
Y
Yong han
10
이용후기입니다
Pros:

갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다

2024-05-27 • via Nuitee
M
My • family
10
Pros:

Excellent service and attentive staff

2023-07-28 • via Nuitee