Muong Thanh Luxury Cao Bang

Hotels
Muong Thanh Hospitality
8.8 (243 reviews)
Số 42, đường Kim Đồng, phường Hợp Giang , Cao Bằng , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Staff language barrier
Inconsistent service quality

Categories

Cleanliness
8.78
The rooms were mentioned as clean and spacious across several reviews.
Service
8.45
Mixed reviews on service quality, with some positive mentions but substantial criticism regarding staff language barriers and attentiveness.
Location
9.29
Conveniently located with many cafes and markets nearby.
Room Quality
8.94
Rooms described as large and comfortable.
Amenities
8.47
Some amenities were lacking in quality, particularly the fitness center and the pool.
Value for Money
8.73
Overall perceived as good value despite some issues.
Food and Beverage
8.68
Buffet breakfast received praise for variety but some concerns about quality.
Overall Experience
9.05
Overall positive stay despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Stunning Mountain Views and 5-Star Luxury

Luxurious Amenities: Muong Thanh Luxury Cao Bang boasts an indoor pool, fitness centre, entertainment staff, and room service for the ultimate comfort and convenience during your stay.

Exquisite Dining Options: Indulge in a variety of cuisines at the on-site restaurant, offering American, British, Asian dishes, and even a vegetarian menu upon request.

Exceptional Service: With bilingual staff fluent in English and Vietnamese available 24/7 at the reception, rest assured that your every need will be catered to seamlessly.

Book now to experience unparalleled luxury and service at Muong Thanh Luxury Cao Bang!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 243 reviews
Cleanliness: 8.78
Service: 8.45
Location: 9.29
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 9.05
Q
Quirijn extended_group nl
7
2026-08-17 via Nuitee
A
adolfo couple es
7
Estancia muy buena
Pros:

En general todo

Cons:

Lis horarios de la piscina y el desayuno siempre lo mismo pero vamos que bien

2026-08-11 via Nuitee
D
david solo_traveller es
6
Pros:

La habitación era amplia y las camas cómodas

Cons:

El desayuno era muy asiático ,tuvimos q desayunar fuera porque no teníamos nada(no hay café).Todo el hotel está sin aire acondicionado lo que provoca una sensación de bochorno y contraste con la habitación.El personal muy lento en el restaurante ,teníamos que estar detrás de ellos para poder pedir una botella de agua y luego el agua venía prácticamente cuando habíamos acabado de comer.

2026-08-09 via Nuitee
A
Anny couple de
10
2026-08-09 via Nuitee
K
Keith solo_traveller th
10
Pros:

Everything, hotel was excellent , the location for day trips and cost were great.

2026-08-07 via Nuitee
R
rachele couple it
10
2026-08-05 via Nuitee
A
Amber Gijsberta Geerdina couple nl
8
Fijne plek in Cao Bang
Pros:

De kamer is precies zoals op de plaatjes en enorm ruim opgezet! De locatie van dit hotel is ideaal en je hebt gaaf uitzicht. Prima ontbijt!

Cons:

Toen er een hevige regenbui kwam, lekte er op een plek door de kozijnen water naar binnen. Door er een handdoek tegenaan te leggen was het zo opgelost en het hotel zou er naar gaan kijken.
De roomservice was goed geregeld maar het eten was van matige kwaliteit.

2026-07-24 via Nuitee
M
Mamal family_with_children de
10
2026-07-06 via Nuitee
M
Mamal family_with_children de
10
2026-07-06 via Nuitee
R
Ryan solo_traveller gb
7
2026-07-06 via Nuitee
N
Nguyen Dac couple de
9
2026-07-03 via Nuitee
A
Anh extended_group us
10
The best 5 stars Hotel in Cao Bang Vietnam for the price of 3 stars Hotel
Pros:

Very Friendly staff and very clean hotel

Cons:

Not things

2026-07-03 via Nuitee
M
michele solo_traveller fr
9
Pros:

L'hotel est bien place e tre old quater, le lac et le quartier francais. Excellente cuisine pour le dîner, petit déjeuner fabuleux.

2026-06-26 via Nuitee
W
Wagner couple vn
5
The kitchen was cleaned up and stopped serve food even before 9am; the kitchen staff cleared some dishes and announced t
Pros:

Nice hotel, good location

Cons:

Supper bad service

2026-06-21 via Nuitee
L
Luke solo_traveller au
8
Pros:

Big rooms looking new and smelt fresh

Cons:

Bed wax a bit hard 😴 but i slept ok

2026-06-19 via Nuitee
P
Patricia couple de
10
Wir waren mit dem Hotel sehr zufrieden, wir hatten ein sehr schönes großes Zimmer, alles war sehr sa
2026-06-14 via Nuitee
M
Mathieu solo_traveller fr
9
Bon hôtel pour séjourner à Cao Bang 👍
Pros:

L'emplacement de l'hôtel
La taille des chambres
Belle vue sur Cao Bang
Personnel accueillant et arrangeant

Cons:

Salle de sport avec peu de matériels
Manque de clim dans la salle de sport

2026-06-03 via Nuitee
A
Aimen couple fr
10
2026-06-03 via Nuitee
W
Wagner couple vn
4
Nice hotel but super bad staffs attitude no respect
Pros:

Clean and new. Swimming pool indoor is convenient. Good location.

Cons:

Staff attitude ruins the experience. 2 stars at most.

1. No bellman on 26 May, we had to carry our luggage by ourselves even if 2 people were at front desk(receptionist and a guy in white shirt), but they didn’t say anything.
2. Kitchen start cleaning breakfast buffet from 8:30, stop serving“Banh cuon” from 8:30, no chicken noodles from 8:50 (noodles guy said no more noodles) then 8:58 complete cleaning and light off, then 9:00 dead shutdown everything without any word to the guests.
3. Swimming pool staff: no greeting when arriving, no guidance, stick with cellphone most of time. Towels are unavailable, kept hidden inside gym. On 26th night when I ask for towel, he said “thường mọi người dùng khăn của phòng để đảm bảo vệ sinh”, like that towers is not clean or he mean I’m dirty? On 27th morning he’s busy with phone, I ask for tower he didn’t give and said wait until I finish swimming then he will give me tower before I go back room. On 27th evening he’s busy with his business on phone nonstop and ignored me standing in front of him. Feel like no respect, made me feel like I’m a beggar.

2026-05-30 via Nuitee
L
Linda solo_traveller gb
9
Pros:

Lovely clean big room and bathroom. Goos location and friendly staff

Cons:

Nothing

2026-05-21 via Nuitee