Wyndham Garden Grandworld Phu Quoc

Hotels
Wyndham Garden
8.3 (680 reviews)
Bai Dai Area, Ganh Dau, Phu Quoc, Kien Giang , Phu Quoc , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor food quality
Small rooms

Categories

Cleanliness
7.94
Some guests noted issues with overcrowding and the lack of available amenities.
Service
8.41
The staff were generally helpful and pleasant, although there were some negative comments about check-in efficiency.
Location
9.45
Multiple reviews praised the location as very good, close to eateries and attractions.
Room Quality
7.9
Some rooms were described as small with hard beds, impacting the overall comfort.
Amenities
8.43
Amenities for kids were noted as excellent, though some facilities were overcrowded.
Value for Money
7.89
Mixed reviews on value due to some guests feeling the pricing was high for what was offered.
Food and Beverage
7.44
The quality of food received critical feedback, with mentions of it being cold and repetitive.
Overall Experience
8.91
Despite some negatives, many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Luxurious Accommodation with Pool and Fitness Centre

Located just 400 metres from Bai Dai Beach, Wyndham Garden Grandworld Phu Quoc offers a 4-star experience with an outdoor swimming pool, fitness centre, and a garden. The air-conditioned rooms come with free WiFi, private bathrooms, and some even offer stunning pool views from a private balcony.

Convenient Amenities and Services

Guests can enjoy a buffet or continental breakfast at the hotel and take advantage of amenities such as a 24-hour front desk, business centre, and currency exchange. Each room is equipped with a desk, flat-screen TV, and safety deposit box for a comfortable stay.

Nearby Attractions and Entertainment

Explore nearby attractions like Vinpearl Land Phu Quoc and Corona Casino, both just a few kilometers away. With Phu Quoc International Airport also in close proximity, Wyndham Garden Grandworld Phu Quoc is the perfect choice for your stay in Phu Quoc.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for VND 330,000 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 680 reviews
Cleanliness: 7.94
Service: 8.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
J
Jay solo_traveller au
8
A good hotel with excellent facilities and a well-organized beach setup for guests. Free bus service
Pros:

Hotel, Facilities, beach set up for hotel guest. Free frequent bus services on island

Cons:

Pool: The pool felt quite slippery, possibly due to algae buildup. Given the high number of daily users, the water could be maintained and refreshed more frequently.
Charge Back to Room: It would be convenient if guests could purchase drinks and have the charges billed directly to their room, with payment settled at checkout.
Vegetarian Options: Considering the large number of tourists from the subcontinent, it would be great to include more vegetarian options at breakfast. While there were many choices available, a significant number included non-vegetarian items.

2026-04-10 via Nuitee
A
Aida couple kz
7
Pros:

Had a few points to solve, everything was kindly solved by management team

2026-04-06 via Nuitee
Якупов family_with_children kz
8
Pros:

Хороший отель только тесный. Басейн маленки . До моря идти пешком. Но рядом не далеко

2026-04-05 via Nuitee
N
Natalia couple de
8
Pros:

This is a pretty nice huge hotel to visit once, as well as the entire island. This northen Grand World area is the best on Phu Quoc vs all others: there is no typical Vietnamese not cleaned street areas and dirt, no insane traffic (but anyway be cautious and obey road rules: in front of the hotel there was a road incident during our stay), pretty safe to walk late hours, not so owercrowded.
Basically, this hotel might be one of the best price-quality-wise option on the island in the econom segment if you like/tolerate such CIS-style with all inclusive.
Pros:
- a convenient huge bed;
- a nice central air conditioning that may be easily used at night without harming health;
- regular cleaning (often after 17:00, when guests have an after beach rest, that's not OK) and towels change;
- enough bottled water provided in rooms on every day basis;
- wonderful sunset views from a balcony;
- nice Vietnamese food on breakfast (perfect soups, rice filled crepes, stewed vegetables, etc.);
- a convenient beach towels service;
- a clean sea water vs other island's beaches (the better is only on Starfish beach; e.g. on Khem beach it was windy and dirty, whereas here on the North-West it was a cristal clear even in windy days. No so turquase water as in other Siam Bay places in another country, but still pretty pleasant, warm, with a clean sea bottom (no water shoes are needed).
- a lot of options of amusement in VinPearl attractions nearby, really recommended.
- nice location (a cheap small supermarkt with fresh fruits, bus/taxi stops nearby, a lot of green area around without buildings yet, so it's not so hot in the evening vs asphalted areas on streets around).

Cons:

Cons:
- a specific public and animation, adjusted to this all inclusive-behavior preferences: too loud, in post-USSR-old-style; as a result, there is zero options to enjoy the nature, sea and birds sounds because of it. Not a proper place to relax at all.
- absence of a normal beach (only this year or at all?): the ruined by waves sea shore and unpleasant dirty sand on the beach; a distance ~ 50 cm between sunbeds, whereas guests smoke and drink all day long (it does not look it's forbidden in Vietnam/in the hotel, however in those people's countries it's obviously forbidden in public places); there was the only wish just to escape from the hotel beach (it's good there were other payed beach options to the right and a wonderful palms grove with a clean sand to the left).
- no normal coffee during the breakfast, no coffe mashines, they serve only "samovar"-coffee.
- not enough charging sockets in a room near the bed.
- strong chlorine smell from the pool (unfortunately, this is the only option to conviniently enter the hotel, bypassing the pool).

2026-03-30 via Nuitee
S
Svetlana solo_traveller ru
10
Прекрасный отель, в который хочется вернуться. Понравилось абсолютно все. Трансфер на пляж ходит регулярно,хорошие завтр
Pros:

Понравилось абсолютно все! Персонал,украшения на Новый год,аниматоры

2026-03-28 via Nuitee
S
Svetlana solo_traveller ru
10
Идеально для семейного отдыха.прежоставляют бесплатные билеты на винбас
Pros:

Все

2026-03-28 via Nuitee
C
Chiang solo_traveller ca
9
The hotel was excellent accommodation and the breakfast was great. Loved the Safari Park which was close by.
2026-03-23 via Nuitee
A
Angie couple au
6
Not great, poor food and uncomfortable bed
Pros:

It was clean, location was good. Great for families with kids. Free Vinbus

Cons:

The bed was hard, not enough sunbeds, hard to get a table for breakfast, 5 mosaic tiles missing on edge of pool. Underwater light hanging off the pool wall. Food wasn’t great. Paid for lunch and it wasn’t warm. Ordered a kofta for dinner and didn’t get what we ordered. No tourdesk. Got told by staff member we were not allowed to play cards around the pool area. No money was involved just playing a game.. very weird. Too may alcohol boozed up men hanging around the pool area.

2026-03-21 via Nuitee
H
HARISELVAN couple in
8
Despite the breakfast shortcoming, Wyndham Garden offers exceptional value with its prime location, spacious rooms, and
Pros:

WYNDHAM GARDEN HOTEL REVIEW

OVERALL RATING: Excellent (with minor reservations)

STAY DURATION: 3 nights

LOCATION & DINING
The hotel’s location is outstanding, positioned in a prime area with excellent access to authentic Indian restaurants. We thoroughly enjoyed dining at Lake Masala for three evenings—their dinner service was consistently good and offered excellent value. Tip: Avoid street food vendors offering quick meals, as they tend to charge premium prices for limited portions and lower quality.

ACCOMMODATION
The rooms are spacious and well-designed, comfortably accommodating two adults with ample space and modern amenities. The generous room layout made our stay very comfortable and relaxing.

FACILITIES & AMENITIES
The hotel excels in its recreational offerings. The swimming pool is well-maintained and excellent for guests of all ages. The kids’ play room is particularly impressive, featuring quality facilities and amenities that kept children thoroughly entertained throughout the stay.

Cons:

The primary drawback of our stay was the Indian breakfast counter. The selection is extremely limited—essentially restricted to a single dish—and unfortunately, the quality and taste did not meet expectations. Guests seeking a more substantial or authentic Indian breakfast experience may need to venture outside the hotel.

2026-03-17 via Nuitee
K
Khushboo family_with_children in
10
Heaven Place
Pros:

Everything is good but indian breakfast buffet is missing

Cons:

Indian food is missing in breakfast complimentary

2026-03-13 via Nuitee
J
jia solo_traveller cn
3
Pros:

有水上乐园很满意

Cons:

一直没人打扫房间,找服务员,答应1小时后来打扫,结果下午3点都没人来。到前台催了,邮件发了,还是没有人来打扫。态度很一般

2026-03-08 via Nuitee
B
Bat-Ulzii family_with_children mn
10
Pros:

Had a great time with family. The hotel has a wide range of meal for breakfast, which made us even more comfortable. Very close to beach, just 2 mins waljing distance. Hotel staffs were so kind to help us .

2026-03-04 via Nuitee
G
Gyulzat family_with_children kz
10
Pros:

Все

Cons:

Все

2026-03-04 via Nuitee
R
Revshen extended_group tm
10
2026-02-27 via Nuitee
A
Anh Duc extended_group vn
6
2026-02-24 via Nuitee
T
Thi Minh Oanh family_with_children au
1
Pros:

Front-desk service

Cons:

Food. We all vomited after breakfast

2026-02-24 via Nuitee
A
Aleksandra family_with_children ru
1
Ужасно. Не рекомендую . Если не хотите словить ротовирус
Pros:

Расположение

Cons:

Ужасный отель! Бежали сломя голову. Уборка в номере плохая, пляж не убирают, стаканы в баре просто всполаскивают водой и наливают туда новый напиток для другого посетителя. На ресепшене хаос, не владеют языком даже английским, все через переводчик.
НО САМОЕ УЖАСНОЕ!! Полная антисанитария в детских зонах. Как итог мы 2 раза были в детской игровой и один раз в детском бассейне, подхватили ротовирус, вся семья слегла на неделю по очереди, ребенок и я оказались в гоститале. На соседней кроватке тоже была девочка из нашего отеля. А потом мы вернулись и при мне маленький ребенок тоже начал блевать, очевидно этот же ротовирус.
В общем если не хотите провести свой отпуск в гоститале и в туалете, не приезжайте в этот отель .

А еще… у нас окна выходили в сторону моря, и между отелем и гольф полем находился пустырь, размером с футбольное поле. Мы еще с мужем удивлялись как так почему огромный кусок поля между территориями отеля.
Оказалось. Они туда просто мусор скидывают. Сотрудник отеля одел сапоги и вышел туда с огромным ведром, высыпал в яму и ушел.
А потом все это гниет на солнце в жаре. Понятно что ротовирус не дремлет, такая антисанитария

2026-02-22 via Nuitee
S
Stine Malene family_with_children no
7
Ville valgt et annet hotell
Pros:

Flott frokost, men blir ødelagt av gjestene på hotellet som tror de kan ta mat for hele dagen på frokosten. Fin beliggenhet ift det vi skulle oppleve nord på øya. Vi fikk et av rommene våre en time før innsjekk det satt vi pris på!

Cons:

Mugg lukt på rommene. Bråkete hotell. Full guffe med julemusikk på høytaler anlegget ute til vi fikk noen til å skru det av etter midnatt. Da hadde vi allerede ringt ned til resepsjonen flere ganger. Var ingen som hørte på den musikken ute. Var som å ha diskotek rett inn på rommet. Mye støy generelt. Sikkert en bedre opplevelse hvis man russisktalende, virker som det er opplegg for de. Ingen ledige solsenger rundt bassenget, bare håndklær som ligger der. Bordene som står rundt har klistret lapper på seg som står at det koster så og så mye og bruke de. Må skrive under på en liste over alt vi må erstatte hvis noe blir ødelagt når vi er der og at vi tar fullstendig ansvar for drukning i bassenget. Var litt spesielt har aldri opplevd lignende. Skliene var heller ikke åpne og måtte være over 140 cm for å kunne skli.

2026-02-14 via Nuitee
A
Aziz couple uz
10
Pros:

Объект 100% стоит своих денег.

2026-02-10 via Nuitee
E
Evgenii family_with_children ru
6
Несоответсвие качества предоставляемых услуг завышенной стоимости проживания в данном отеле.
Pros:

Неплохое расположение отеля, все достаточно близко расположено. Наличие детской игровой комнаты. Очень вкусные панкейки на завтраке.

Cons:

Считаю что данный отель переоценен. Отдыхали с маленьким ребенком, в маленьком номере нам было очень тесно. Плохое качество уборки. Приходит убирать в номер целая делегация и уборщики и менеджеры которые их проверяют. Но по факты заехали в номер, выхожу на балкон и ноги сразу стали все черные, словно там не мыли уже неделю. Позвал менеджера - ситуацию конечно тут же исправили, но для чего вообще ее создавать. Совершенно точно персонал трогает вещи, после уборки замечали что вещи лежат не на своих местах, в том числе женское нижнее белье. Впервые на своей практике путешествий встречаюсь с таким.
Постоянно персонал подчеркивает твою принадлежность к выбранному типу питания, тщательно следят за тобой и цветом браслета указывают где нужно ходить, где не нужно, хотя проходной путь лежит через ресторан в котором едят те кто на питании ВСЕ ВКЛЮЧЕНО.
Казалось бы огромный шведский стол на завтраке, но есть русскому человеку там особо нечего, другие культурные традиции. Яйца подают двух видов - омлет и глазунья, ни то ни другое есть невозможно, не думал ранее что можно так плохо готовить яйца. Питались панкейками практически.
В отеле есть мини аквапарк, но какой толк от него если работает только одна горка, остальные на ремонте.

2026-02-08 via Nuitee