Minasi Premium Hotel

Hotels
9.2 (135 reviews)
57 Phố Nguyễn Trường Tộ 57 , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Tour desk
Currency exchange
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Inconsistent room quality
Breakfast below average

Categories

Cleanliness
7.42
Several negative mentions about room cleanliness, including unclean bedding and poorly maintained facilities.
Service
10
Positive remarks about the friendly and helpful staff, particularly Joyce who provided exceptional service.
Location
10
The location is praised as excellent, being near the old town and easy to navigate.
Room Quality
8.92
Rooms are described as comfortable but inconsistent in size and maintenance.
Amenities
9.42
Amenities noted as basic, with some positive mentions but needing improvement.
Value for Money
8.42
Overall feeling that it does not meet expected star ratings for the price, indicating a lower value for money.
Food and Beverage
9.42
Breakfast noted as below average but with positive comments about accommodating requests.
Overall Experience
10
Mixed feelings due to some issues but enjoyable stay overall, especially due to the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:54

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms with flat-screen TVs, ensuring a relaxing stay during your visit to Hanoi.

Convenient Amenities
Indulge in our on-site restaurant, room service, and 24-hour front desk, complemented by free WiFi throughout the property for your convenience.

Prime Location
Located in the vibrant Ba Dinh district, Minasi Premium Hotel is surrounded by popular attractions like Quan Thanh Temple and Hanoi Old City Gate, offering you a perfect blend of culture and relaxation.

Book now for an unforgettable stay at Minasi Premium Hotel and make the most of your time in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 135 reviews
Cleanliness: 7.42
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 9.42
Value for Money: 8.42
Food and Beverage: 9.42
Overall Experience: 10
• couple • th
10
2026-04-15 • via Nuitee
M
Marie • solo_traveller • gb
10
Pros:

Staff were exceptional. Clean hotel. Good location.

2026-04-14 • via Nuitee
S
Shyam • solo_traveller • ke
7
Pros:

Staff was very accommodating

Cons:

Breakfast and cleanliness for the breakfast area

2026-04-12 • via Nuitee
D
Dilara • solo_traveller • de
10
Pros:

Die lage die ruhig und entspannt. Die Zimmer sind sauber und groß. Magnus ist ein sehr netter Mitarbeiter und ich konnte be fragen immer zu ihm gehen

Cons:

Das Personal ist sehr hilfreich und freundlich

2026-04-08 • via Nuitee
M
Michael • family_with_children • nz
10
Pros:

Tung and Harry Phuong so kind and helpful
breakfast lovely
room very clean and beautiful

2026-04-05 • via Nuitee
S
Singhvi • family_with_children • in
10
Pros:

Magnus and Harry were nice People
Room and breakfast clean but less option for vegan
Thank them for support free to premium room

2026-04-05 • via Nuitee
K
Karen • couple • cn
10
Pros:

Tony , Kelly and Harry are good staff. We love Minasi

2026-03-26 • via Nuitee
K
Karen • couple • cn
10
Pros:

Tony， Kelly and Harry always to look after guest

2026-03-26 • via Nuitee
V
Van Duc • couple • vn
5
清潔感の高い人におすすめしません。
Pros:

利便性がある

Cons:

客に案内の前に部屋をチェックが足りない。
施設が古い。
外の騒音がよく聞こえる。

2026-03-19 • via Nuitee
M
Marcela • solo_traveller • sk
4
2026-03-15 • via Nuitee
M
Mauro • solo_traveller • it
10
Tony, Kelly, Joyce e Harry, staff fantastico, super accogliente!
2026-03-13 • via Nuitee
D
Devjibhai • couple • in
10
Really good hotel
Pros:

Room clean and high floor and big room
Everything good
Magnus Kelly and Tony friendly and kind

Cons:

Nothing

2026-03-10 • via Nuitee
F
Florian • family_with_children • de
9
2026-02-24 • via Nuitee
G
gaetano • solo_traveller • it
10
Consigliato
Pros:

Posizione ottima per brevi soggiorni, Magnus davvero molto disponibile e cordiale, Harry persona gentilissima.

2026-02-22 • via Nuitee
M
Mohan • family_with_children • my
10
Pros:

I was thoroughly impressed by the professionalism of the front desk team. Joyce, Kelly, and Harry were incredibly welcoming and friendly from the moment I arrived. They made check-in quick and easy, setting a great tone for the entire stay and helping me with local recommendations. Exceptional customer service!

2026-02-13 • via Nuitee
F
Florent • family_with_children • be
8
Pros:

Le personnel de l'hôtel était adorable.
La chambre correspondait exactement à ce qu'on voyait sur les photos.

Cons:

Mauvaise insonorisation.

2026-01-24 • via Nuitee
D
Domhnall • couple • ie
10
Our Hanoi stay
Pros:

From the moment we arrived we were warmly greeted by Tony and the reception team, assisting us with our cases and helping us to settle in. Kelly was always on hand to assist us and helped us to book our flights to Hoi An. Minh and Toan in catering team were excellent and extremely friendly. Magnus and Joyce were on duty to say goodbye as we set off for Ha Long Bay. Excellent stay and a great location which allowed us to walk to and from the city centre each day. Would highly recommend this hotel.

Cons:

The lack of sunshine during our stay.

2026-01-05 • via Nuitee
J
Jasmine • solo_traveller • au
10
Pros:

Magnus Tony and Kelly were extremely helpful

2026-01-02 • via Nuitee
K
KYOHEI • family
6
Pros:

スタッフさんはみんな丁寧で良かった。
お風呂のお湯が一定量超えるとほぼ水みたいになるので、それだけが困った。

2025-12-30 • via Nuitee
A
Amir • couple • il
4
I will not come back
Pros:

Nothing

Cons:

Very noisy, nothing like the pictures, facilities are old (toilet and bathroom), some furniture in the room were new but all the rest 👎🏻

2025-12-29 • via Nuitee