The Yen Residences Halong

Hotels
8.8 (341 reviews)
Block E362 Sun Plaza Grand World Halong, Ha Long street, Bai Chay Ward, Ha Long city , Ha Long , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Repetitive breakfast
Pool unavailable

Categories

Cleanliness
8.78
Overall positive sentiment about cleanliness, though a comment about an unclean room was noted.
Service
9.25
Staff received high praise for being helpful and friendly.
Location
8.79
Generally favorable location with comments highlighting its convenience.
Room Quality
8.74
Positive comments regarding the comfort and amenities of the rooms.
Amenities
8.77
Mixed reviews; some amenities were noted as unavailable but overall appearance was good.
Value for Money
8.73
Considered a good value with reasonable pricing for what is offered.
Food and Beverage
8.28
Generally positive but with some criticism about breakfast variety.
Overall Experience
9.05
Overall positive experiences leading to an enjoyment of the hotel stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:57

Property Description

Luxurious Amenities and Services
Experience top-notch service with a concierge, tour desk, airport transfers, and 24-hour front desk at your disposal.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring modern amenities such as a fridge, minibar, flat-screen TV, and private bathroom with free toiletries.

Convenient Location
Ideally situated near Bai Chay Beach, Ha Long Queen Cable Car, and Sun World Ha Long Park for easy access to popular attractions.

Book now for an unforgettable stay at The Yen Residences Halong!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 341 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
A
Alicja • solo_traveller • pl
8
Pros:

Ogólnie pokój w porządku, duże wygodne łóżko i klimatyzacja oraz przytulna łazienka + aneks kuchenny, co jest przydatną opcją

Cons:

W ofercie był basen, ale nic nie działało, wody było po kostki, a nikt nas o tym nie powiadomił + dodatkowo śniadanie bardzo słabe, talerz jedzenia wcześniej przygotowany, więc było widać, że nie jest to świeże, dobrze, że chociaż omlet na świeżo zrobiony

2026-09-11 • via Nuitee
A
Akerke • couple • kz
10
2026-09-10 • via Nuitee
T
Thoa • family_with_children • vn
8
Tuyệt
Pros:

Yên tĩnh và khá gần trung tâm

2026-08-31 • via Nuitee
T
trang • family_with_children • vn
10
2026-08-26 • via Nuitee
L
Liam • couple • ie
8
Lovely comfortable stay
Pros:

The room was really amazing

Cons:

The pool and area was small and same with breakfast

2026-08-17 • via Nuitee
V
vu • family_with_children • vn
8
2026-08-16 • via Nuitee
M
Merel • couple • nl
8
2026-08-16 • via Nuitee
M
Michaela • family_with_children • cz
8
Pros:

Velmi vstřícný personál.

Cons:

Do centra to bylo trochu daleko, pokoje byly již trochu opotřebené.

2026-08-13 • via Nuitee
R
Renier • couple • be
7
Voor een nachtje als tussenstop, ideaal
Pros:

Algemeen gewoonweg goed.

Cons:

Ontbijt was niet top.

2026-08-13 • via Nuitee
K
Kt • solo_traveller • vn
9
Pros:

- Phòng y hình, to đẹp rộng rãi , khách sạn mới

Cons:

- Bữa sáng buffet, rất ít món số với khách sạn 4* khác mình từng ở, chủ yếu trứng, xúc xích, salad , bánh mì , trái cây, cơm rang , nước trà

2026-08-13 • via Nuitee
Q
Quoc-An • family_with_children • de
9
Pros:

Die Lage liegt sehr gut. Ca. 10-12 Minuten vom Hauptstrand wo die großen Bühnen sind. Im Hotel ist es ruhig und ist sehr gut mit den kleinen Elektrowagen erreichbar.

2026-08-11 • via Nuitee
T
thi lan huong • family_with_children • vn
7
Pros:

Tốt: chất lượng giường ngủ, nhân viên phục vụ;
Xung quanh có 1 số tiện ích như nhà hàng.

Cons:

Bể bơi nhỏ, Phòng cửa sổ không cách âm chuẩn nên nghe tiếng nhạc từ bãi biển ban đêm. Nhưng đi bộ ra bãi biển lại xa.
Bữa sáng không thực sự phong phú.

2026-08-11 • via Nuitee
T
Thi Ha • couple • vn
9
Cũng ổn
Pros:

Rong rãi

Cons:

Ăn sáng chưa đạt

2026-08-07 • via Nuitee
G
Gonçalo • solo_traveller • pt
10
2026-08-06 • via Nuitee
T
Thảo • family_with_children • vn
9
tốt
Pros:

bữa sáng tiện nghi,đa dạng

Cons:

không

2026-08-05 • via Nuitee
M
Merel • solo_traveller • nl
8
Pros:

. Zeer vriendelijke hoteleigenaar. Boottrip van 1 dag via hem geboekt; super bootorganisatie!
Strand met leuke strandtenten op 10 minuten loopafstand.

Cons:

Halong Bay is nog onder constructie; nog veel leegstand.

2026-08-05 • via Nuitee
T
Thăng • family_with_children • vn
8
2026-08-03 • via Nuitee
D
Duong • solo_traveller • vn
8
2026-07-20 • via Nuitee
S
Stéphane • solo_traveller • fr
9
2026-07-18 • via Nuitee
V
van uoc • solo_traveller • vn
8
2026-07-13 • via Nuitee