The Yen Residences Halong

Hotels
8.8 (268 reviews)
Block E362 Sun Plaza Grand World Halong, Ha Long street, Bai Chay Ward, Ha Long city , Ha Long , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Repetitive breakfast
Pool unavailable

Categories

Cleanliness
8.78
Overall positive sentiment about cleanliness, though a comment about an unclean room was noted.
Service
9.25
Staff received high praise for being helpful and friendly.
Location
8.79
Generally favorable location with comments highlighting its convenience.
Room Quality
8.74
Positive comments regarding the comfort and amenities of the rooms.
Amenities
8.77
Mixed reviews; some amenities were noted as unavailable but overall appearance was good.
Value for Money
8.73
Considered a good value with reasonable pricing for what is offered.
Food and Beverage
8.28
Generally positive but with some criticism about breakfast variety.
Overall Experience
9.05
Overall positive experiences leading to an enjoyment of the hotel stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:57

Property Description

Luxurious Amenities and Services
Experience top-notch service with a concierge, tour desk, airport transfers, and 24-hour front desk at your disposal.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring modern amenities such as a fridge, minibar, flat-screen TV, and private bathroom with free toiletries.

Convenient Location
Ideally situated near Bai Chay Beach, Ha Long Queen Cable Car, and Sun World Ha Long Park for easy access to popular attractions.

Book now for an unforgettable stay at The Yen Residences Halong!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 268 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
K
Katharine • solo_traveller • gb
8
2026-03-11 • via Nuitee
N
noser • solo_traveller • ch
8
2026-03-09 • via Nuitee
D
David • couple • se
10
2026-03-07 • via Nuitee
M
marcel • family_with_children • fr
9
2026-03-06 • via Nuitee
P
Pierre • couple • fr
10
2026-03-03 • via Nuitee
S
Sofie Erika • couple • se
10
Loved the location, the service and the tours we booked thru hotel, everything went very smoothly.
Pros:

The service from their staff was 10/10!

Cons:

The breakfast was not so good. Could have wished for more options.

2026-03-03 • via Nuitee
K
Karl • solo_traveller • nz
7
Pros:

Staff were great, very helpful and nice. They upgraded our day cruise for free. So we only paid 1,050,000 for a 5 star day cruise which was great value. They also upgraded us from a double bedroom suite to two single bedroom suites which was nice.

2026-03-01 • via Nuitee
S
Sinan • couple • tr
7
Overall it was nice
Pros:

The room was very big and comfortable

Cons:

The breakfast was not good, the room wasn’t very clean

2026-02-26 • via Nuitee
K
Karine • family_with_children • fr
8
2026-02-24 • via Nuitee
V
Việt • family_with_children • vn
10
Pros:

Lễ tân xinh gái , khách sạn đẹp rất tiện cho việc đi lại , phòng sạch sẽ thoáng mát , 10 điểm sẽ quay lại

2026-02-23 • via Nuitee
M
Marlena • couple • de
9
2026-02-14 • via Nuitee
M
Marlena • couple • de
10
2026-02-13 • via Nuitee
C
Catherine • couple • fr
9
Joli hôtel
Pros:

La propreté et le personnel. Le personnel est très bienveillant. Il nous aide à trouver une excursion d’une journée et un taxi pour le retour à Hanoï. Merci

Cons:

C’est un peu vide autour. Très calme.

2026-02-10 • via Nuitee
L
Lennart • solo_traveller • nl
8
2026-02-08 • via Nuitee
J
Joshua • couple • vn
8
2026-01-24 • via Nuitee
G
Gwendal • couple • fr
8
2026-01-21 • via Nuitee
L
Loonen • solo_traveller • th
9
2026-01-20 • via Nuitee
H
Hoang • family_with_children • vn
10
2026-01-19 • via Nuitee
A
Alain • family_with_children • be
10
2026-01-06 • via Nuitee
E
Emily • couple • gb
10
Pros:

Good location. Helpful staff as we checked in at 4am they left the key for us.

Cons:

Pool was being refurbished so couldn’t use the facilities but it looked really nice.

2026-01-02 • via Nuitee