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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Room service
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Family rooms
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Express check-in/check-out
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Tour desk
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Car hire
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Shared kitchen
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Public transport tickets
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Scenic Mountain Views
Experience breathtaking views of the mountains from your own private balcony.
Convenient Amenities
Enjoy free WiFi, room service, and access to a shared kitchen during your stay.
Nearby Attractions
Explore popular sites such as Sa Pa Lake and Sa Pa Stone Church just a short distance away.
Book your stay at Hà Giang Hotel Sapa for an unforgettable mountain retreat.
Location
Guest Reviews
Nothing. Got turned away for booking 1x night and not 3x nights.
Nothing. Got turned away for booking 1x night and not 3x nights.
Great location, heaters and electric bed warmers are amazing for the. Old nights. Staff were so friendly and helpful with a laundry service and giving us bottles of water everyday!
A little bit run down and the shower wasn’t very powerful.
The value for money for this hotel is excellent. Having arrived so early after an overnight travel, they were very accommodating in allowing us to check in early in the morning, as well as holding bags for us whilst we went trekking. For what you pay the rooms are warm, and it’s a very convenient location. They even brought us tea and bananas in the morning!
The hot water did not last as long as we’d like.
I stayed here on New Year’s Eve and had such a memorable experience. The owners were incredibly generous and welcoming, they offered me and my friend plenty of drinks, water, and rice crackers, and we ended up singing, dancing, and staying up late together to celebrate. It truly felt like being welcomed into a home rather than just staying at a hotel.
The location is perfect, just a 3 minute walk to the city center, which made everything really convenient. The room was clean, and comfortable.
Highly recommended if you’re looking for a friendly atmosphere and genuine hospitality.
Nothing
The staff are very welcoming and kind. We were allowed to check in early and their rooms are quite big than the standard size. We can move freely inside the room with our luggages. Toilet and bath is ok. Location is very near the Sapa Church and key attractions.
Sometimes the hot water in the bath does not heat up right away. You need to tell them in advance especially if you are in the 5th floor.
Everything is convenient, walkableand owner is very nice, helpful and accomodating.
Location and staff
None except location.
I was definitely the victim of the fake room pictures and 8.7 rating (due to the dishonest good reviews) displayed on Booking.com. They can be quite misleading. Our experience was SO disappointing. The room was not clean, the bathroom had an unpleasant odor, and the furniture looked quite old and dusty. Within an hour of checking in, a bug was crawling in the linen (see attached pictures), which was disgusting! At that point, we just couldn’t stand to stay in that room anymore!! For those looking for honest reviews, it might be better to check Google rather than rely solely on Booking. I strongly recommend that Booking consider removing this hotel from its listings unless substantial improvements are verified, to help future travelers.
Staff’s are very nice accomodating, friendly, kind when we arrived early in the morning. The place is cheap, walkable, safe, convenient and easy to go on shopping.
Trevlig personal, bra priser
Inte så välstädat, hårda sängar
The owners were terrific and even stitched a split seem in my glove, without request. Refused even a token payment.
The room was perfect.
The bed and pillows were exceptionally comfortable and by for the most comfortable lut of the dozens of hotels we gave stayed in. Better than 4 star hotels, who like the rest have beds with mattresses that are no more comfortable than sleeping on wood with a sheet on top. The pillows puffed up solid
Nothing
staffs are very kind
Staff gentilissimo e disponibilissimo a soddisfare ogni richiesta. Camera matrimoniale spaziosa con bagno e balcone.
Non era prevista la colazione ma lo staff ha sempre abbondano nel farci trovare acqua e frutta in camera senza che la chiedessero.
Rapporto qualità prezzo eccellente *abbiamo speso pochissimo).
La pulizia degli ambienti era tutt'altro che accurata.
Location was great. Staff was nice.
Dated rooms. Okay for a couple of nights. No hot water in our bathroom but they allowed us to shower in the adjacent room.
Great central location, comfortable room with good shower
The place is quiet and the people are very kind; they make you feel like they are your family.
The family running this hotel were some of the nicest people I’ve met.
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