Salute Premium Hotel & Spa

Hotels
9.6 (2688 reviews)
5-7 Cua Dong, Hoan Kiem , Hanoi , vn

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Delicious breakfast
Welcoming atmosphere

Categories

Cleanliness
9.3
The hotel is very clean with a beautiful layout.
Service
10
The staff were incredibly friendly and made us feel right at home.
Location
9.9
The location of this hotel is perfect—close to everything but still peaceful and quiet.
Room Quality
9.3
The room was beautiful and comfortable.
Amenities
9.3
N/A
Value for Money
9.5
N/A
Food and Beverage
9.7
The breakfast buffet was delicious with numerous options.
Overall Experience
9.8
Overall experience was wonderful; highly recommended!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:58

Property Description

Prime Location
Luxurious Accommodation
Dining Excellence

Book now to experience the best of Hanoi at Salute Premium Hotel & Spa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2688 reviews
Cleanliness: 9.3
Service: 10
Location: 9.9
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.5
Food and Beverage: 9.7
Overall Experience: 9.8
D
Dennis solo_traveller us
8
Great location and staff but check your doors to ensure it's locked!
Pros:

Good location and hotel staff were great!

Cons:

1 - we discovered on our 2nd night, one of our 2 rooms did not lock at all! Even with the bolt. Anyone could've walked in. The good thing was it was an easy fix.
2 - we stayed with them again, had 3 rooms. Same issue, 1 out of 3 rooms, door didn't lock.
3- The hotel booked a driver to take us to the airport for an international flight. The driver had to stop and refuel 5 minutes into the drive! That's unacceptable. Driver even arrived early to pick us up.

2026-06-27 via Nuitee
D
daphna solo_traveller il
7
Disappointing, doesn't match the description, and definitely not worth the price
Cons:

1. Extremely disappointed with the room. I chose this hotel mainly for the balcony, but instead, I got a narrow space completely enclosed in glass. It is so small you can't even fit a chair inside. This is not a real balcony; it is highly misleading. If you are looking for an actual outdoor balcony to sit and relax, avoid this place.

2. The breakfast was poor, with only one type of yellow cheese, and there was no coffee machine!!
3. Breakfast is served on the rooftop, which is not accessible by elevator! This should be noted in the hotel description because it is a major issue for anyone who has difficulty climbing stairs.
4. The overall feeling was that the hotel is outdated—there were holes in the shower bath mat towel, and no hand towels were provided (only face and bath towels).
The bottom line: disappointing, doesn't match the description, and definitely not worth the price!

2026-06-27 via Nuitee
R
Ryan family_with_children au
10
Pros:

Excellent stay at Salute Premium Hotel & Spa! The rooms were clean and comfortable, and the service was outstanding. A special thank you to Chester in the restaurant for his friendly and attentive service, and to the front desk team for always being welcoming and helpful. Highly recommend and would happily stay here again!

2026-06-27 via Nuitee
S
Silvana extended_group us
10
Pros:

Everything

2026-06-26 via Nuitee
A
Al Shukaili family_with_children om
8
2026-06-25 via Nuitee
W
Wissam solo_traveller dz
10
Great stay, comfortable room, and excellent location.
Pros:

Very pleasant stay at Salute Premium Hotel. The room was comfortable, the location was great, and the staff were always helpful. A special thank you to the receptionist, who was incredibly kind, welcoming, and always ready to help with a smile. She made our stay even more enjoyable.

Cons:

Nothing

2026-06-25 via Nuitee
J
Jinata couple gb
10
Fantastic stay at Salute -
Pros:

We really enjoyed our stay here and the hotel is central to everything which is perfect as nothing is more than 10 mins away! All staff we interacted with were super hospitable, helpful and friendly. Especially Lewis at reception and Chester up at the restaurant - fantastic adds to the team at Salute! He was also able to recommend a lot of the eateries and spa places nearby - we enjoyed them all. Highly recommend this place. In our room, it was complete silence and we though our windows were facing the street - we never heard anything, which was great! If we are in Hanoi again, we will definitely be staying at Salute.

Cons:

Some staff don’t have the strongest English, which is totally fair as we’re in Vietnam, but it would help to communicate a bit or avoid confusion if some basic level of English was understood for the international guests. But this takes nothing away from the fantastic team!

2026-06-25 via Nuitee
K
Karunasena family_with_children lk
10
Pros:

Excellant hotel in Hanoi Old quarter.There are all the facilites except swiming pool.Breakfast also so good with taste and varities .All the Staff well supportive.I stayed here in my 04th occation .Thanks for all staff members.

Cons:

Nothing to mention.

2026-06-25 via Nuitee
E
Elizabeth solo_traveller mx
10
2026-06-24 via Nuitee
E
Elizabeth solo_traveller mx
10
2026-06-24 via Nuitee
A
Ayesha extended_group gb
10
A wonderful, comfortable stay at a lovely hotel with great staff
Pros:

My family and I had a lovely few days in Hanoi staying at Salute Premium. The service from the moment our taxi arrived at the hotel was great. The reception staff welcomed us in from outside, took our cases, got us a welcome drink and fruit whilst they checked us in. They then explained what we can do and see in the short amount of time we had in Hanoi.

We stayed in a family room, which easily fits 4 adults. The bed was really comfortable and we all slept well. Everything that you may need was provided, from toothbrush to flips flops and a dressing gown for each person.

The breakfast was lovely. You can choose from a buffet as well as request hot food like an omelette. A special thank you to Chester and the restaurant team who noticed that we were rushing our breakfast each morning and not eating much and asked us if we were ok and needed different food. We explained that we had early pick ups for excursions so Chester kindly offered to pack us a take away breakfast. So thoughtful.

The hotel was walking distance to the night market, train street, river and shops.

Overall a lovely stay and would definitely stay again if I were to return to Hanoi.

Cons:

Nothing

2026-06-22 via Nuitee
S
Syed family_with_children in
8
2026-06-21 via Nuitee
L
Lovelyn couple au
10
2026-06-20 via Nuitee
D
David family_with_children au
8
Pros:

Good staff and very clean hotel.

Cons:

Ok thought the breakfast was very average.

2026-06-17 via Nuitee
K
Karunasena solo_traveller lk
10
Excellent hotel
Pros:

Excellent hotel in Hanoi old quater. Every day very tasty buffet breakfast. Can enjoy lot.Very very valuable staff in all area's of hotel.My fourth time to hotel.
Thank you every body.

Cons:

Nothing

2026-06-16 via Nuitee
K
Karunasena solo_traveller lk
10
Pros:

One of the best hotel in Hanoi old quater.
Very friendly staff in hotel.
Very good breakfast evey day.
Thanks for all the staff.Specially front office.

Cons:

Nothing

2026-06-16 via Nuitee
G
Graham couple au
9
Great stay made so by the staff. Especially the staff in reception
Pros:

The staff were outstanding. So attentive, welcoming and helpful. They are a credit to the hotel, in fact make the hotel what it is.

Cons:

Nothing

2026-06-16 via Nuitee
A
Anna couple fr
10
2026-06-14 via Nuitee
L
Lailheina solo_traveller fr
10
Super séjour et un personnel au top !
Pros:

Hôtel est parfaitement situé au cœur du vieux quartier. Il y a des restaurants, salon de massage et nombreux lieux d’attraction à proximité.

J’ai passé un très beau séjour au Salute Premium, ce n’était pas prévu initialement mais à la fin de mon séjour au Vietnam j’ai réservé à nouveaux quelques nuit d’hôtel au Salute parce que je m’y suis sentie bien.

L’atout de cet hôtel c’est son personnel accueillant, de bons conseils et très professionnel. Ils font toujours leur maximum pour satisfaire au mieux les demandes clients.

Le seule point d’amélioration que je note c’est le petit déjeuner qui pourrait être un peu plus varié.

Merci à toute l’équipe, je recommande vivement cet hôtel.

2026-06-13 via Nuitee
A
AR_27 solo_traveller in
10
2026-06-13 via Nuitee