SAZI BEN THANH Hotel HCM

Hotels
7.5 (282 reviews)
32 Nguyễn An Ninh PHƯỜNG BẾN THÀNH QUẬN 1 HỒ CHÍ MINH , Ho Chi Minh City , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Shared lobby with a spa

Categories

Cleanliness
5.21
Some reviews mention dirty walls and linens, indicating cleanliness issues.
Service
9.18
Several reviews highlight helpful staff, especially mentioning Hat for exceptional service.
Location
9.22
Reviews consistently praise the hotel's great location near shopping and attractions.
Room Quality
7.17
Rooms are described as spacious, but some feedback indicates they could be cleaner.
Amenities
6.2
While amenities are offered, some reviews hint at dissatisfaction, particularly with the shared lobby.
Value for Money
8.16
Guests feel the price aligns with the service provided, despite some complaints.
Food and Beverage
7.21
There are mentions of halal food availability; however, details on quality are lacking.
Overall Experience
7.68
Reviews reflect a mixed overall experience, with significant praises offset by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:57

Property Description

Prime Location
Conveniently located in Ho Chi Minh City, SAZI HOTEL Bến Thành offers 2-star accommodation near popular attractions like Ben Thanh Street Food Market and Tao Dan Park.

Comfortable Amenities
The hotel provides air-conditioned rooms, with some featuring balconies for a pleasant stay. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary WiFi during their visit.

Nearby Attractions
Explore the city effortlessly with key landmarks such as Ho Chi Minh City Museum, Takashimaya Vietnam, and Vincom Shopping Center just a stone's throw away from the hotel.

Book your stay at SAZI HOTEL Bến Thành for a memorable experience in Ho Chi Minh City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TSN

Location

Guest Reviews

7.5
Based on 282 reviews
Cleanliness: 5.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 6.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 7.68
C
Cristina • couple • jp
8
Pros:

Posizione ottima. Servizi basici ma efficienti. Biancheria bagno e letto impeccabili. Pulizia generale buona

Cons:

Alcune camere non hanno finestra. Per gli occidentali è abbastanza traumatico.

2026-03-15 • via Nuitee
A
Aleksandar • family_with_children • rs
2
Pros:

Locattion

Cons:

* Lobby/Reception: The lobby is actually a foot massage parlor, which is not appropriate for a hotel environment.

* Water Issues: There was no hot water when I arrived. Later in the evening, there was no running water in the bathroom at all.

* Access & Service: Upon returning at night, the entrance was locked. The instructions I received from reception to use my room key card to open the main entrance did not work. The sign posted on the door was extremely confusing, and the assistance phone was completely unreachable. Eventually, I mannaged to open the door.

* Theft: The most serious issue occurred after check-out. I left my bag at the reception for storage, and when I picked it up, my phone charger and cable had been stolen from inside.

This hotel is unreliable, lacks basic utilities, and has serious security issues. Avoid at all costs.

2026-03-14 • via Nuitee
A
Adam • family_with_children • gb
8
2026-03-14 • via Nuitee
J
Jefferson • solo_traveller • es
1
2026-03-07 • via Nuitee
H
Helen • family_with_children • au
6
Good location but shower needs some attention.
Pros:

The location is good. The water was hot.

Cons:

The shower was quite mouldy and small,

2026-03-07 • via Nuitee
V
Vjatseslav • family_with_children • ee
10
Pros:

Great location, everything is close and convenient. The room was clean and well maintained. The staff were very friendly and helpful. There is a massage service on the first floor, which is very convenient after a long day. I really enjoyed my stay and would definitely come back again.

2026-03-02 • via Nuitee
Z
Zimbolani • couple • au
1
Terrible
Pros:

Nothing

Cons:

Lift to 8 th floor then steep stairs to 10 th floor carting luggage.
Dirty linen,
Shower tap broken couldn’t have a shower.
Towels were old and thin

2026-01-31 • via Nuitee
M
makoto • extended_group • jp
8
2026-01-23 • via Nuitee
M
Muhammad • couple • sg
10
Hat is the best!! Good reception person.
Pros:

Everything good. The reception person was great name is Hat. He helped me alot throughout my stay in Sazi Hotel.

Cons:

Everything great except the Last night of our stay, the water all of a sudden stop when bathing no water at 4am in the morning. I on the tap also no water came out only have sounds. Bidet also no water came out.

2026-01-19 • via Nuitee
B
Ben • couple • gb
8
2026-01-09 • via Nuitee
S
Seleha • extended_group • my
9
Value for money and excellent location for shopping.
Pros:

I had very pleasant stay at this hotel.The service provided by the staff (Hat) was excellent. Value for money and the location for shopping❤️The smooth check-in process. The staff named Hat made sure all our needs were taken care of.Hat also helped us to get transport to the airport.

2026-01-04 • via Nuitee
J
Jenan • family_with_children • sg
7
Pros:

Easy for halal food n all working distance from the hotel...

HAT the reception counter so helpfull even offer us help went needed...

Cons:

Nothing to comment much... with the value of money dont axpect much...

Bath room shkuld have water heater will be great...

2026-01-03 • via Nuitee
H
Harith Azhan • couple • my
8
Convenience location, very close to Ben Tanh Market and muslim friendly eateries
Pros:

Strategic location for Muslim tourists

Cons:

None

2025-12-28 • via Nuitee
K
Khairun Nisaa • family_with_children • my
10
Cozy hotel, great hospitality, will definitely come again!
Pros:

The location is very strategic, along Nguyen An Ninh Street/ Malaysia Street where you can easily find halal restaurant infront of the hotel and it is within walking distance to Ben Tanh, and Masjid Ar Rahim. The check in check out process was very smooth. We arrived early morning from Dalat but the hotel receptionist Hat was very helpful and allowed us to leave our luggage at the lobby, use the toilet and ironing facilities. The hotel also has closed spa for muslimah which was very convenient for me. Hat especially was very friendly towards our kids, and made our stay much more enjoyable.

Cons:

Nothing.

2025-12-24 • via Nuitee
H
Hjh • family_with_children • bn
5
Pros:

For context: we are a family of 3 and we stayed at Sazi Hotel in Dec 2025 (travelled with a 2 yrs old toddler).
1. Comfort: 7/10 - We stayed at the deluxe room, it was around BND480. However, the room was quite small but we had a pleasant stay after all. (Value for money: 6/10 - passable).
2. Cleanliness: 6/10.
3. Facilities: 6/10 - We had a queen sized bed, it fits the 3 of us but they only provided us with 2 pillows - asked for 2 extra pillows but they only gave us 1. The TV has Netflix/YouTube (as long as you have an account for Netflix).

Cons:

1. Room: We were given room 903. We had to go through the stairs after the 8th floor/level because the lift/elevator was only until level 8 unfortunately. We had to carry our 2 heavy luggage via stairs which was very dangerous.
2. Facilities: They did not provide iron/ironing board in each room. We had to share an iron/ironing board with others because they only prepared 1 in the lobby. Hence, you have to queue and wait for your turn in the lobby.

2025-12-22 • via Nuitee
N
Nur Syafawati • couple • sg
2
Pros:

Level 10 is only accessible via stairs from Level 8

Cons:

Bedsheet and curtains are stained

2025-12-09 • via Nuitee
I
Irina240980 • extended_group • my
10
Pros:

Best location

Cons:

Nothing

2025-11-30 • via Nuitee
M
Mohammad Jeffri • family_with_children • my
8
value for money & location
Pros:

close to shopping & halal restaurants

2025-11-17 • via Nuitee
M
MOHD JUNAIDY • family_with_children • my
8
Overall is ok. Will come and stay again.
Pros:

Nice hotel. Easy to find halal food, variaty of shoplot. Hotel is very near with benh tay market, shopping mall . Just walk.

Cons:

Overall is ok. Suit with price.😁

2025-11-02 • via Nuitee
D
Dk Ramziyah • family_with_children • bn
6
The staff name HAT, is the reason why we didnt move to another hotel. He is so helpful and nice! If you looking for perf
Pros:

If you looking for perfect location to shop at the malaysian street or ben thanh market, this is the best place. But if you are looking for a lesure nope this this doesnt suits you.

Cons:

1) The enterance . Where we have to past by foot massage spa every time we wanted to come in the hotel.
2) Stairs. We have to climb up the stairs after going up by lift. With all the shoppings bag and luagge it is so tiring.

2025-10-27 • via Nuitee