GRAND HOTEL du LAC Hanoi

Hotels
9.6 (3303 reviews)
18 - 20 - 22 - 24 Nha Chung, Hoan Kiem District , Hanoi , vn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional staff
Cons:
Minor issues with room size or amenities

Categories

Cleanliness
9.28
General sentiment indicates the hotel is well-kept and the rooms are spotless.
Service
9.99
The staff is consistently described as friendly, helpful, and accommodating.
Location
9.89
Multiple reviews highlight the fantastic location, making it ideal for exploring.
Room Quality
9.44
Rooms are generally praised, though a few had minor issues like windowless rooms.
Amenities
9.27
Notable amenities include a rooftop bar and breakfast options.
Value for Money
9.43
Though slightly pricier, many felt the cost was justified by the overall experience.
Food and Beverage
9.68
Breakfast received consistent positive feedback, with a good variety.
Overall Experience
9.85
Overall sentiment is highly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:59

Property Description

Luxurious Accommodation
Experience comfort and style at GRAND HOTEL du LAC Hanoi with air-conditioned rooms, flat-screen TVs, and private bathrooms. Selected rooms even boast balconies with city views, ensuring a memorable stay.

Convenient Amenities
Enjoy the convenience of a fitness centre, free WiFi, and a terrace at your disposal. Indulge in Vietnamese cuisine at the on-site restaurant or unwind at the bar. With room service, a 24-hour front desk, and currency exchange, your needs are always met.

Prime Location
Located in the heart of Hanoi, our hotel is near popular attractions like St. Joseph Cathedral and Thang Long Water Puppet Theater. Whether for business or leisure, GRAND HOTEL du LAC Hanoi is the perfect choice for your stay.

Book now for an unforgettable experience at GRAND HOTEL du LAC Hanoi!

Important information:

Kindly note that for the group reservation (more than 5 rooms), the free cancellation period will be 7 days prior to check-in date and a prepayment is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs VND 250000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 900,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 3303 reviews
Cleanliness: 9.28
Service: 9.99
Location: 9.89
Room Quality: 9.44
Amenities: 9.27
Value for Money: 9.43
Food and Beverage: 9.68
Overall Experience: 9.85
S
Shinya couple jp
10
2026-06-27 via Nuitee
C
Carlo extended_group it
9
posizione e cortesia
Pros:

ottima posizione, stanza insonorizzata, ampia colazione, personale molto gentile e ospitale

2026-06-26 via Nuitee
R
Rafael couple ch
10
2026-06-26 via Nuitee
F
fabrice couple re
10
2026-06-26 via Nuitee
雅宣 extended_group tw
10
2026-06-26 via Nuitee
P
Poh Yee couple my
10
2026-06-25 via Nuitee
R
Rachel family_with_children nz
10
2026-06-25 via Nuitee
P
Paul couple ro
10
Cea mai bună alegere pentru Hanoi
Pros:

Încă de de sosire amabilitatea și disponibilitatea personalului ne-au surprins foarte plăcut. S-au oferit să ne ajute cu orice avem nevoie, ceea ce s-a și întâmplat pe parcursul șederii noastre în repetate rânduri, am primit fără a solicita o cameră de categorie superioară doar pentru că era disponibilă, la fel și prietenii noștri de călătorie, iar la final am primit și un cadou de rămas bun. De cum am intrat în recepție am simțit că am ajuns în locul potrivit. Am fost forte încântați de oamenii frumoși pe care i-am întâlnit, dar și de calitatea excelentă a serviciilor: mic dejun excelent, curățenie desăvârșită în toate spațiile (ceea ce pentru centrul vechi din Hanoi este excepțional), priveliștea superbă de la barul de pe acoperiș și aș putea continua... Concluzie: O ALEGERE EXCELENTĂ DACĂ VREȚI SĂ STAȚI ÎN CENTRUL VECHI. Mulțumim întregului personal!

Cons:

-

2026-06-25 via Nuitee
S
Susan solo_traveller au
10
2026-06-24 via Nuitee
J
Jignesh extended_group gb
8
2026-06-24 via Nuitee
Y
Yair solo_traveller il
10
מלון מפנק בהאנוי
Pros:

המלון יפה ומפנק.
מלון בוטיק מעוצב בטוב טעם.
השרות נהדר והמיקום מצויין.
יש תצפית ובר נחמדים על הגג.

2026-06-24 via Nuitee
M
Michelle couple gb
10
Wonderful stay couldn't have asked for more!
Pros:

The hotel staff were wonderful, couldn't do enough for us.
The bed was huge, so comfortable and beautiful sheets. This was the first stop on our tour of Vietnam and you have set the bar high! It was one of the most comfortable beds I have ever slept in! ❤️
Great shower, beautiful room
Pool/bar area was very cool
Breakfast everything you could ask for!
You can buy almost anything in the room, I wish I could take the bed home! 🥰
Great location
Thank you!

Cons:

Can't think of anything! Wish we could have stayed for another night.

2026-06-22 via Nuitee
M
Marco couple it
10
Hanoi as it's best!!!
Pros:

Strategic location in the most beautiful area of ​​Hanoi, in the heart of the old quarter, this hotel where I returned to stay is my point of reference in Hanoi, a colonial jewel, a mix of class and elegance a stone's throw from Hoan Khiem Lake and the famous water puppet theater.

2026-06-21 via Nuitee
X
XIAO HUA couple us
10
Wonderful and pleasant short stay
Pros:

Nice and classic

Cons:

Nothing

2026-06-20 via Nuitee
C
Cerasela couple ro
10
Sejur excelent
Pros:

Hotelul este foarte elegant si personalul foarte atent. Locatie buna, totul a fost la superlativ.

2026-06-20 via Nuitee
S
Stephanie solo_traveller au
10
2026-06-15 via Nuitee
S
Stephanie solo_traveller au
10
Pros:

Staff were so lovely! Very helpful with suggestions to eat. Food was delicious and location is great. Able to walk to so many places from there and it was nice a quite when we wanted to get to bed earlier. Stayed here twice during our trip as we loved it so much

2026-06-15 via Nuitee
C
Chiappo solo_traveller pe
10
Muy bueno
Pros:

Excelente atención, amabilidad del personal administrativo… desayuno súper excelente y otros servicios complementarios muy buenos

2026-06-15 via Nuitee
H
Hao extended_group us
8
2026-06-14 via Nuitee
C
Courtney solo_traveller au
10
Luxury, Comfort and Exceptional Hospitality
Pros:

We thoroughly enjoyed our stay at the Grand Hotel du Lac. From the moment we arrived, the staff made us feel incredibly welcome and went above and beyond to ensure we had a memorable experience.

The hotel is beautifully presented, with elegant rooms, stunning surroundings, and a fantastic location that made exploring the area easy and enjoyable. The level of service was exceptional throughout our stay, and every detail felt thoughtfully considered.

As someone with coeliac disease, I was particularly impressed by the gluten-free food options available. The staff were knowledgeable and accommodating, which made dining stress-free and enjoyable.

We enjoyed our stay so much that we decided to book a stay at their sister property, Hotel du Lac Signature, after our tour. That hotel was stunning as well, which really speaks to the quality and consistency of the Hotel du Lac group.

Whether you're visiting for a special occasion or simply looking for a luxurious and relaxing getaway, we highly recommend the Grand Hotel du Lac. We would happily stay here again in the future.

Cons:

Nothing

2026-06-14 via Nuitee