Paradise Home West Lake

Hotels
•
Independent
No. 9, Ng. 11/17 To Ngoc Van, Tay Ho, Hanoi, 100000 , Hanoi , VN
84-972362999

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Airport transportation - pickup (surcharge)
Motorcycle parking only
Health or beauty spa nearby
Well-lit path to entrance
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Review Highlights

Pros:
Friendly security guard
Good location
Cons:
Dirty rooms
Maintenance issues
Thin walls causing noise disturbances
Communication and check-in problems

Categories

Cleanliness
6.3
Mixed reviews on cleanliness with some guests mentioning cleanliness as a positive aspect while others reported issues with dirty rooms.
Service
6.7
Service received mixed feedback, with some guests appreciating the helpful security guard while others complained about communication and check-in processes.
Location
7.7
Guests appreciated the good location with nearby amenities like coffee spots and landmarks, despite some mixed feedback.
Room Quality
5.8
The room quality received mixed reviews with positive comments on comfort but negative feedback on maintenance issues like leaky ceiling and faulty toilet flush.
Amenities
6.9
Limited information provided on amenities, with no clear consensus from the reviews.
Value for Money
7
Mixed opinions on the value for money, with some guests finding the price reasonable considering the location while others felt it was high for the services offered.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with some suggestions for improvement in variety.
Overall Experience
6.4
Overall experience varied among guests, with a mix of positive and negative aspects highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 19:15

Property Description

Discover the perfect urban retreat at Paradise Home West Lake, where comfort meets convenience in the heart of Hanoi!

Luxurious Accommodations
Unwind in our five beautifully designed air-conditioned rooms, each equipped with a kitchen featuring modern appliances like refrigerators and stovetops. Enjoy the comforts of home along with daily housekeeping for a truly relaxing stay.

Entertainment & Connectivity
Stay connected with complimentary wireless internet access and enjoy your favorite shows on a 43-inch Smart television with digital programming, ensuring your entertainment needs are met while you relax in style.

Convenient Amenities
Our 24-hour front desk and accessible laundry facilities cater to your every need. Take advantage of our roundtrip airport shuttle service for smooth travel, while motorcycle parking is available onsite for your convenience.

Don’t miss your chance to experience the best of Hanoi. Book your stay at Paradise Home West Lake today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location