Lotus Home Hillside

Hotels
9 (49 reviews)
Milano 203, Sunset Town, An Thoi , Phu Quoc , vn

Facilities

Free beach shuttle
Offsite parking discounted rates available
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious room
Great location
Cons:
Difficult front desk communication

Categories

Cleanliness
8.25
Communication at the front desk was difficult, impacting overall cleanliness sentiment.
Service
9.75
Standard service quality for this hotel tier.
Location
9.25
Close to everything, enhancing location sentiment.
Room Quality
9.25
The room is spacious and beautiful, just like in the pictures!
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
9.25
Overall enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:26

Property Description

Spectacular Views and Tranquil Surroundings
Escape to our hillside retreat offering stunning panoramic views of Phu Quoc. Enjoy a private beach area and terrace to unwind and relax.

Convenient Amenities and Services
Experience a seamless stay with concierge services, free WiFi, an ATM, and complimentary shuttle service available to explore the area hassle-free.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Enjoy a restful sleep with plush bed linen and towels provided.

Book now for a memorable stay at Lotus Home Hillside - Free Hon Thom Island Waterpark Cable Car!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 49 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
N
Nitin couple in
5
2026-02-09 via Nuitee
J
Joanna couple pl
5
Pros:

Jedynym plusem obiektu było smaczne śniadanie.
Na tym koniec.

Cons:

Pierwszy pokój, który otrzymałam po przyjeździe był brudny, ręczniki poplamione. Pokój po interwencji został wymieniony na posprzątany, ale stan łazienki pozostawił wiele do życzenia. Pleśń na suficie i w kabinie prysznicowej. Najgorsze było to, że z prysznica nie lała się woda. Ciśnienie było za niskie. Pokój na booking jest opisany jako dźwiękoszczelny, a w nocy nie dało się spać z powodu głośnych wozów jeżdżących na budowę obok.

2026-01-15 via Nuitee
D
Dorota couple pl
8
2026-01-08 via Nuitee
Y
YURI solo_traveller jp
6
Cons:

窓がない部屋は外の様子が何もわからずもったいない。
バギーですぐの朝食カフェの店員の態度は忙しいと微妙。提供されるものも、安価なもので飲み物は別料金。

2026-01-07 via Nuitee
B
Benjamin family_with_children de
6
Lage gut, Service schlecht
Pros:

Gute Lage, tolle Aussicht vom Dach, nicht so laut.

Cons:

Zimmer wird nur auf Anfrage gereinigt. Handtücher wurden teils nicht getauscht. Große Pfütze in Bad. Beim Frühstück wird man nicht bedient, wenn man draußen sitzt. Safe hat nicht funktioniert und wurde auch nach Reklamation nicht repariert. Rezeption oft nicht besetzt. Zimmer war um 14:00 noch nicht fertig - wir hatten sogar vorher für einen früheren Check In angefragt, da wir mit Baby unterwegs waren.

2026-01-04 via Nuitee
M
Maxim family_with_children kz
6
2026-01-04 via Nuitee
I
Indi family_with_children gb
2
Not as advertised
Pros:

Nothing unfortunately

Cons:

The property was advertised as having a balcony, but our room did not have one. We raised concerns with the hotel staff and were told no rooms have balconies. The air conditioning in the room did not work. The breakfast is provided off-site, you have to get a bus at 8am to another location.
There is quite a lot of vehicle noise from outside the hotel at night, despite being advertised as overlooking a quiet street. There was no one available for us to check out in the morning.

2025-12-31 via Nuitee
U
uğur couple tr
8
Sadece uyumak için kullandığımız gelişme aşamasında bir otel
Pros:

Tesisin konumu ve duşu güzeldi

Cons:

Kahvaltı için başka bir mekana göndermeleri, oda temizliğinin yeterli olmaması

2025-12-31 via Nuitee
B
braxxy family_with_children nz
10
2025-12-24 via Nuitee
K
Kha Kim family_with_children vn
9
Pros:

Lễ tân nhiệt tình ,dễ thương

2025-12-20 via Nuitee
W
Williams solo_traveller au
4
Im actually quite disappointed in my stay here. First of all communication at the front desk was abit difficult because
Pros:

- close to everything

Cons:

- read my review

2025-12-04 via Nuitee
L
Leonava couple by
5
2025-11-25 via Nuitee
M
Muthu family_with_children in
9
2025-11-10 via Nuitee
N
Nur Aliffah extended_group my
10
Pros:

The room is very spacious and beautiful. We really enjoyed our stay here. The room is exactly like in this picture! 🥰

2025-09-04 via Nuitee
K
kayda🦋 solo_traveller my
10
Pros:

tempat yang bagus untuk nak ketenangan

2025-09-02 via Nuitee
Y
Yusmawati couple my
10
2025-08-18 via Nuitee
M
Mel group th
10
Exceptional
2025-05-06 via Nuitee
P
Praewpan family with young children th
7
Friendly and helpful staff
Pros:

- The room on the 5th floor is quite big, clean and quiet.
- Design and decoration are very nice.
- The beds and pillows are comfortable.
- The lift can fit 3 persons and 2 big luggages.
- The balcony can see the firework from the far distance.
- There are so many drawers in the rooms.
- The staff are friendly, helpful and responsive.
- Buggy service is available.

Cons:

- There is stain in the sofa which might not be new as per the photos.
- The refrigerator door was installed in the wrong side, so it is difficult to open it.
- There is only 1 key card per room and the air condition is not working well. It takes time (more than hour) for the room to get cold.
- The bathroom floor is slippery.
- We need to ride the hotel buggy to other place where our breakfast (a la carte) would be served. There is not much choice to choose, and the taste is not our favorite.
- There is only one big garbage bin located in the bathroom.

2025-04-05 via Nuitee
H
Hathaichanok group th
8
Very good
2025-02-27 via Nuitee
N
Nurfarahin with friends my
5
Passable
2025-02-16 via Nuitee