Hanoi Liliane Hotel and Travel

Hotels
9.2 (571 reviews)
67A Thuoc Bac Str, Hang Bo Ward, Hoan Kiêm Dist , Hanoi , vn

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Occasional service issues with transportation arrangements

Categories

Cleanliness
9.16
Multiple mentions of clean rooms, contributing to a positive sentiment.
Service
9.63
Staff described as kind, helpful, and accommodating.
Location
9.17
Well-located in the Old Quarter with easy access to local attractions.
Room Quality
9.12
Rooms are functional and described as clean and comfortable.
Amenities
9.15
Breakfast offerings were varied and satisfying.
Value for Money
9.11
High level of service and comfort for the price.
Food and Beverage
9.16
Breakfast was superb, consistent positive feedback on food.
Overall Experience
9.13
Overall very positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:00

Property Description

Central Location in Hoan Kiem District
Located in the heart of Hanoi, Hanoi Liliane Hotel and Travel offers easy access to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a balcony for a relaxing outdoor space.

Convenient Services and Nearby Landmarks
Enjoy our room service and 24-hour front desk while exploring nearby attractions like St. Joseph Cathedral and Hanoi Old City Gate. The hotel's proximity to the city centre makes it a perfect choice for travelers.

Book your stay at Hanoi Liliane Hotel and Travel for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 571 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
C
Carmen couple nl
8
Erg fijn!
Pros:

De ligging is top. Ook elke dag schone handdoeken en water is erg fijn.

Cons:

Het rook soms niet altijd fris in de badkamer.

2026-08-08 via Nuitee
C
Csanad solo_traveller hu
10
Hotel in the heart of Hanoi
Pros:

Close to old town this hotel is suitable for lone and couple travelers. Staff is extra friendly, breakfast included, pay by card or cash, rooms are clean but a bit hot. I had a wonderful time and absolutely recommend this hotel.

Cons:

Everything was perfect.

2026-08-07 via Nuitee
J
Janine couple at
10
TOP! Sofort wieder buchen :)
Pros:

Super Hotel! Zimmer schön, sauber. Personal sehr freundlich und hilfsbereit! 24h Rezeption.
Preis-Leistung unschlagbar! Liegt direkt im Zentrum

Cons:

Es gab kleine Ameisen bei der Kondensmilch beim Frühstück

2026-08-06 via Nuitee
D
Dvir solo_traveller il
8
2026-08-05 via Nuitee
M
Marcelo solo_traveller es
8
2026-08-04 via Nuitee
E
Emma couple it
10
2026-08-04 via Nuitee
P
Paul solo_traveller al
10
2026-08-03 via Nuitee
J
Jean-Emmanuel solo_traveller be
10
Un accueil 5* en plein coeur de Hanoï
Pros:

Le grand point fort de l'hôtel est la qualité des services offerts. Vous pouvez tout demander à la réception, une solution vous est proposée rapidement : carte sim, excursion, massage, transport, échange d'argent, etc. C'est un des meilleurs services que nous ayons reçus au cours de nos nombreux voyages, si pas le meilleur.
L'hôtel est situé au cœur du vieux Hanoï, tout est accessible à pied ou en 10 min de taxi.
La chambre était très correcte pour les tarifs pratiqués : propre, équipement complet, confortable.

Cons:

Chambre un peu petite, il manque notamment de l'espace pour ranger les bagages. Nous conseillons de prendre une chambre de catégorie supérieure pour plus de confort.

2026-08-02 via Nuitee
B
Barbara couple it
5
Pessimo rapporto, qualità prezzo
Pros:

Ottima la posizione

Cons:

La struttura era sporca, abbiamo trovato uno scarafaggio nella doccia e le formiche nello zucchero

2026-08-02 via Nuitee
D
Donna family_with_children gb
8
A great stay in Hanio
Pros:

The staff were lovely and it was in a great location. Breakfast was also good.

Cons:

Really minor points, but there was no view from the window and the shower in the bath was tricky to use.

2026-08-02 via Nuitee
E
Elizabeth couple at
10
2026-07-24 via Nuitee
M
Miquel solo_traveller es
8
2026-07-23 via Nuitee
D
Dinara couple kz
8
Pros:

Очень внимательный и вежливый персонал

Cons:

Кондиционер в номере охлаждает слабо

2026-07-23 via Nuitee
Q
Quế solo_traveller vn
9
2026-07-22 via Nuitee
A
Alon solo_traveller ro
7
2026-07-21 via Nuitee
S
Susanne couple fi
9
2026-07-20 via Nuitee
G
greg solo_traveller au
7
Cons:

Poor breakfast

2026-07-16 via Nuitee
E
Evgeniia family_with_children ru
9
Pros:

все в пешей доступности, чисто в номере, вкусные завтраки

Cons:

не было такого

2026-07-16 via Nuitee
L
Lizz couple au
10
Pros:

The location was excellent and the staff were wonderful.

2026-07-16 via Nuitee
K
Kairo couple gb
9
I would defo recommend the stay as it’s is very clean
Pros:

I thought the property was really clean and the staff was so nice and helpful I defo recommend

Cons:

The breakfast was very exposed and the flys was getting into the food.

2026-07-15 via Nuitee