The Sono Hanoi Hotel

Hotels
9.2 (1982 reviews)
56A Hàng Đậu, Đồng Xuân, Hoàn Kiếm , Hanoi , vn

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Cons:
Noisy environment
Breakfast could be improved

Categories

Cleanliness
8.58
The rooms were mentioned as clean but there were complaints about noise which affected the perceived cleanliness.
Service
9.99
Multiple reviews praised the staff for being friendly, helpful, and kind.
Location
9.59
The location was frequently highlighted as outstanding, being close to key tourist areas.
Room Quality
9.04
Rooms were described as spacious and comfortable, though some noise issues were noted.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Prices appear consistent with quality reported.
Food and Beverage
8.58
Some reviews complimented the breakfast; however, there were mentions that it could be better.
Overall Experience
9.75
Overall positive experiences with specific mentions of the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Prime Location in Hanoi
The Sono Hanoi Hotel is nestled in the heart of Hanoi, close to major attractions like Hanoi Old City Gate and Quan Thanh Temple.

Comfortable & Well-Equipped Rooms
Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views in select units.

Variety of Services & Facilities
Benefit from conveniences like room service, a 24-hour front desk, and a delicious breakfast offering buffet and Asian options.

To experience the charm and convenience of The Sono Hanoi Hotel, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 1982 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
J
Judith couple es
9
2026-06-27 via Nuitee
D
denis solo_traveller fr
9
Vraiment très bien !
Pros:

Une grande chambre confortable et un personnel très accueillant et attentionné.
Sans doute le meilleur accueil que nous avons eu à Hanoï.

2026-06-18 via Nuitee
H
Harrison và Ngà solo_traveller au
9
Cute little place
Pros:

Great with understanding your needs

Cons:

Convenient

2026-06-17 via Nuitee
J
Jackson couple au
10
Comfortable stay
Pros:

The Sono hotel is in a great location. We could easily walk to the night market, Hoan Kiem lake and West lake. The rooms were comfortable with soft mattress. Staff always smile and ready to help. When we were confused between Ha Giang and Cao Bang tours, they gave us detailed information of each place. It helped us to make right decisions. We had great experiences.

2026-06-17 via Nuitee
P
Paul couple us
10
Lovely!
Pros:

We stayed at the Sono Ha Noi for a total of 5 nights. It's a small and lovely hotel with friendly & helpful staff. We could leave our luggage at the hotel during our trip to Lan Ha bay. Their booking for cruise was very good. We got free upgrade to VIP cabin on cruise. Amazing experience!

2026-06-15 via Nuitee
S
Schopper couple de
7
Vom Preis- Leistungsverhältnis unschlagbar wir würden wieder kommen
Pros:

Preisgünstiges Hotel in guter Lage, Sehenswürdigkeiten fußläufig. Frühstück dem Preis entsprechend. Sehr freundliches Personal das mit vielen hilfreichen Informationen weiter geholfen hat. Wir hatten das Zimmer für zwei Nächte gebucht, da wir am späten Abend weitergereist sind und noch einen Ruheort vor Abreise benötigt haben..

Cons:

Sehr kleines, fast winziges Bad

2026-06-13 via Nuitee
I
Ilkka couple fr
10
Personnel aimable et serviable!
Pros:

Le personnel est très bien informé et nous a donné de nombreux conseils utiles. Les chambres sont décorées simplement, mais elles sont confortables. Un excellent choix pour notre budget!

2026-06-13 via Nuitee
H
Henry couple au
10
Fantastic experience
Pros:

I had a great experience at the Sono hotel. Staff were extremely helpful. They helped me to find great deals for ha long bay and cao bang tours. Their information is very helpful for our trip. Recommend!

2026-06-12 via Nuitee
T
Thomas couple us
10
Lovely staff
Pros:

Staff are so friendly and warm. I love their smiles. They strived to make our stay comfortable. Their recommendation for foods and tours were very good. We had unforgettable time.

2026-06-08 via Nuitee
G
Gaga solo_traveller ro
10
A pleasant stay
Pros:

A pleasant stay!
The staff was friendly and responded to our requests. Thus, we received an iron upon request and allowed us to leave our luggage safely after checking out, until our departure from the city.
The breakfast was in the form of a Swedish buffet, tasty and varied.
The quality-price ratio is very good.

2026-06-07 via Nuitee
F
Fred couple us
10
100% recommend!
Pros:

I would 100% stay at the Sono hotel again. It's a cheap hotel with great location and wonderful staff who always go above & beyond to make our stay enjoyable. It's not only a hotel but also a travel agent. It saved my time to book their package. We did enjoy our trip in Vietnam!

2026-06-05 via Nuitee
A
Alice couple gb
9
Great
Pros:

Staff went above and beyond to help us. We stayed for 5 nights over 10 days between other trips. They kept our luggage in between.

Rooms were nice with good facilities (kettle, fridge etc).

Breakfast spread was good.

Cons:

Only minor downfall is the location. It’s perfectly fine, near good banh mi / bun cha / restaurants, but in the heat of late May it felt like a long walk to the lake for my parents (in their 60s). The location does mean you can also walk towards some nice bits near West Lake though to get out of the old town sometimes!

2026-05-31 via Nuitee
M
Milla couple au
10
Definitely come back!!
Pros:

It's a budget hotel but staff were very friendly & helpful. They went our of their way to make sure we were comfortable. Easy to book tours at the hotel. Good arrangements.

2026-05-30 via Nuitee
J
Jennifer couple gb
10
Enjoy!
Pros:

We like our stay at the Sono hotel. Bed is very comfortable. I really like their soft bed. All the staff were attentive and helpful. They recommended for us many restaurants, cafes and they also helped us to book a trip to Tam Coc. I enjoyed the different caves and bamboo boat ride. Should try!

2026-05-29 via Nuitee
C
Cherise extended_group us
10
Attentive staff
Pros:

It's a small hotel in the old quarter. Perfect location and cheap. Nice breakfast. Staff were respectful and kind. They booked the train to Da Nang or us. Amazing service.

2026-05-29 via Nuitee
A
Ann-maree solo_traveller au
8
Pros:

The staff are wonderful

Cons:

The bed was extremely hard

2026-05-28 via Nuitee
K
Keira extended_group gb
10
Great location, kind staff
Pros:

Perfectly positioned for walking in the old quarter. Staff are friendly and kind. I like chatting with them. I returned after the trip to Halong bay, Sapa & stayed with them for 3 times. Their arrangement for tours was very good. The scenery of Ha long bay and Sapa are amazing!

2026-05-27 via Nuitee
I
Isobel couple gb
10
Great hospitality
Pros:

A budget hotel but great hospitality. Staff are always ready to help. We took their advice for the tour to lan ha bay and sapa. Both of the trips were very well organized. Awesome experience.

2026-05-26 via Nuitee
A
Ana Laura solo_traveller gb
10
2026-05-26 via Nuitee
L
Lewis couple gb
8
Pros:

Staff are so nice. Also the breakfast is very good, had decent veggie options as well.

Area is good for getting around Hanoi.

2026-05-26 via Nuitee