The Sono Hanoi Hotel

Hotels
9.2 (1724 reviews)
56A Hàng Đậu, Đồng Xuân, Hoàn Kiếm , Hanoi , vn

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Cons:
Noisy environment
Breakfast could be improved

Categories

Cleanliness
8.58
The rooms were mentioned as clean but there were complaints about noise which affected the perceived cleanliness.
Service
9.99
Multiple reviews praised the staff for being friendly, helpful, and kind.
Location
9.59
The location was frequently highlighted as outstanding, being close to key tourist areas.
Room Quality
9.04
Rooms were described as spacious and comfortable, though some noise issues were noted.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Prices appear consistent with quality reported.
Food and Beverage
8.58
Some reviews complimented the breakfast; however, there were mentions that it could be better.
Overall Experience
9.75
Overall positive experiences with specific mentions of the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Prime Location in Hanoi
The Sono Hanoi Hotel is nestled in the heart of Hanoi, close to major attractions like Hanoi Old City Gate and Quan Thanh Temple.

Comfortable & Well-Equipped Rooms
Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views in select units.

Variety of Services & Facilities
Benefit from conveniences like room service, a 24-hour front desk, and a delicious breakfast offering buffet and Asian options.

To experience the charm and convenience of The Sono Hanoi Hotel, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 1724 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
J
Juan Miguel couple es
9
Pros:

La limpieza de la habitación

Cons:

El desayuno se puede mejorar

2026-03-14 via Nuitee
H
Huta solo_traveller nz
10
Warm and helpful staff
Pros:

Thank you so much for the wonderful hospitality and service. I booked a 2 day trip to Sapa via the tour help desk and had an incredible time! Location is incredible

2026-03-14 via Nuitee
K
Kathryn couple us
10
Great hospitality
Pros:

Very friendly and warm staff! They look after their guests so well. Great hospitality! Their tour service is also very good. I booked a full day tour to Lan Ha bay through them. The trip was great with a knowledgeable tour guide and delicious food.

2026-03-14 via Nuitee
R
Rony couple il
10
2026-03-14 via Nuitee
J
Juan Miguel couple es
9
Pros:

La limpieza de la habitacion

2026-03-14 via Nuitee
D
Donald couple us
10
Will be back!!
Pros:

Our stay was lovely. The staff at the Sono were friendly and informative!. They saved for us many nice foods on google map so we just followed it & enjoyed. We also got our day trip to Ninh Binh from the hotel. The tour was well organized. We will be back for sure!

2026-03-13 via Nuitee
T
Tim couple gb
8
Lovely hotel, very lovely staff
Pros:

Good location of hotel, bed was super comfortable and staff were so willing to help and give advise when asked

2026-03-13 via Nuitee
J
Jayden couple au
10
Great experience
Pros:

After a long flight from the London, we arrived at the Sono hotel and were greeted by a kind and friendly team. They offered us a list of eating and visiting places. They also helped us to book the trip to Lan ha bay. Very enjoyable trip. The cruiser was big and cleaned with delicious meals. Highly recommend.

2026-03-12 via Nuitee
P
Perrot couple fr
8
2026-03-12 via Nuitee
Z
Zbigniew couple pl
7
2026-03-12 via Nuitee
B
Bernales couple ph
10
Pros:

The staff gave us a bigger room for the same price and they're very helpful

2026-03-11 via Nuitee
M
Mickey solo_traveller nl
8
2026-03-11 via Nuitee
L
Lauren couple gb
10
Wonderful experience
Pros:

Let's book the Sono. You won't be disappointed. It's a small hotel but has everything we needed. The bed was soft and comfortable. Staff are always ready to help. They helped us to book ha giang loop. Our easy riders were friendly and experienced. They knew very well the area

2026-03-09 via Nuitee
E
Elisabeth couple ca
10
Pros:

Propreté excellent service

2026-03-09 via Nuitee
L
LARA couple es
10
2026-03-09 via Nuitee
P
Pereira couple pt
9
2026-03-08 via Nuitee
L
lisa couple gb
8
Pros:

bed was large and comfortable. staff especially luke was informative and helpful.

Cons:

room was tatty, floor needed replacing, shower only enough water for 1 person, then had to wait for more to heat up. Not very clean at all apart from the sheets. Breakfast was bad. Hotel needs renovating .

2026-03-08 via Nuitee
L
Louie couple us
10
Exceptional service
Pros:

The Sono hotel is in a convenient location! I was warmly greeted by staff . They offerred so many suggestions on visiting and eating. I decided to extend me stay and took their cruise to Halong bay. The scenery was really nice and the trip was excellent. Absolutely wonderful experience."

2026-03-07 via Nuitee
R
Roman solo_traveller ch
8
Schöne Willkommenskultur am Empfang, gute Lage des Hotels, saubere funktionsfähige Zimmer
Pros:

Das Hotelpersonal ist sehr freundlich und hilfsbereit. Ich habe mich in diesem Hotel sehr willkommen gefühlt. Das Zimmer hatte für mich eine gute Grösse und alles hat funktioniert so wie es sollte. Alles in allem würde ich dieses Hotel wieder buchen.

Cons:

Die Fenster dürften besser isoliert sein, weil man von der Strasse alles mitbekommt. Ich wurde aber schon beim einchecken drauf hingewiesen und mir wurde auch ein anderes Zimmer angeboten. Somit alles ok.

2026-03-07 via Nuitee
J
Jay couple gb
10
Great location and hospitality
Pros:

Great location!!! Just 2 mins on foot to Long Bien bridge and Dong Xuan market. All the staff were very responsive and friendly. They helped me with booking ha giang loop tour. Amazing trip!!!

2026-03-06 via Nuitee