The Sono Hanoi Hotel

Hotels
9.2 (2001 reviews)
56A Hàng Đậu, Đồng Xuân, Hoàn Kiếm , Hanoi , VN

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Cons:
Noisy environment
Breakfast could be improved

Categories

Cleanliness
8.58
The rooms were mentioned as clean but there were complaints about noise which affected the perceived cleanliness.
Service
9.99
Multiple reviews praised the staff for being friendly, helpful, and kind.
Location
9.59
The location was frequently highlighted as outstanding, being close to key tourist areas.
Room Quality
9.04
Rooms were described as spacious and comfortable, though some noise issues were noted.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Prices appear consistent with quality reported.
Food and Beverage
8.58
Some reviews complimented the breakfast; however, there were mentions that it could be better.
Overall Experience
9.75
Overall positive experiences with specific mentions of the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Prime Location in Hanoi
The Sono Hanoi Hotel is nestled in the heart of Hanoi, close to major attractions like Hanoi Old City Gate and Quan Thanh Temple.

Comfortable & Well-Equipped Rooms
Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views in select units.

Variety of Services & Facilities
Benefit from conveniences like room service, a 24-hour front desk, and a delicious breakfast offering buffet and Asian options.

To experience the charm and convenience of The Sono Hanoi Hotel, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 2001 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
M
Melissa • couple • gb
10
Highly recommend!
Pros:

Returned to The Sono Hanoi after over a year , like going home! All staff are warm and ready to attend to all needs. Under high inflation, the rate is still the same – very reasonable. Last time I took their tour to Ha long bay and I did Ninh Binh this time. It was very nice too.

2026-09-19 • via Nuitee
P
Pauline • couple • de
7
2026-09-19 • via Nuitee
R
Resit • solo_traveller • tr
8
Pros:

The staff is very helpfull and kind

Cons:

The matras is too hard or too soft. Just not comfortabel

2026-09-19 • via Nuitee
T
Tracy • couple • us
10
Pros:

We stayed at the Sono hotl for 2 days before went to Ha long bay. It was pleasant. Staff were friendly and helpful. Their recommendations for foods and tours were fantastic. Ha long bay was a bit crowded, the breathtaking views made up for it.

2026-09-18 • via Nuitee
R
Raquel • couple • es
6
2026-09-18 • via Nuitee
M
Marsilius • couple • fr
10
Nous avons passé un agréable séjour
Pros:

Le lit était vraiment très confortable et nous avons bien dormi. Le personnel était très serviable et professionnel dès notre premier message. Ce n’est pas seulement un hôtel, ils proposent également de l’aide pour organiser les excursions. Nous avons réservé des excursions à Lan Ha Bay et Ninh Binh avec eux à un très bon prix, et tout s’est déroulé sans problème. L’organisation était simple et pratique, ce qui a rendu notre séjour encore plus agréable.

2026-09-17 • via Nuitee
M
Michele • couple • us
9
Pros:

Great location, comfy bed.

2026-09-16 • via Nuitee
G
Gabor • couple • ua
10
2026-09-16 • via Nuitee
M
Mask • extended_group • us
10
Absolutely great!
Pros:

After a long flight, we arrived at the hotel 2 hours before check in time. Right from my arrival the staff made us feel so welcome and comfortable with cold orange juice. They also offered us eaarly check in. Highly appreciate their kindness. We booked our Ha Giang tour before we came but we took the halong bay cruise from the hotel on arrival. The cruise trip was really good. Good choice!

2026-09-16 • via Nuitee
A
Alexandru-Nicolae • extended_group • ro
9
Pros:

The staff was very friendly, the location was amazing and the breakfast was above average
Overall worth the money

Cons:

One of the rooms we stayed in had an extremly small bathroom (sink was in our bedroom) and you barely had space to stay on the toilet.
It could do with a little bit more cleaning, but not that bad

2026-09-13 • via Nuitee
R
Robert George • solo_traveller • nl
8
Pros:

De locatie was uitstekend en het personeel was zeer vriendelijk. Zij konden ons bovendien overal nuttige tips of adviezen over geven. Daarnaast werkte de airconditioning naar behoren.

Cons:

Het ontbijt viel helaas wat tegen en de kamers oogden enigszins verwaarloosd, al waren ze wel hygiënisch. Daarnaast bevinden de kamers zich dicht bij de lift en de trap, waardoor gesprekken op de gang regelmatig hoorbaar zijn. Gezien de prijs en de uitstekende locatie is het echter lastig om een betere optie te vinden.

2026-09-13 • via Nuitee
E
Ewa • extended_group • pl
10
Wszystko super
Pros:

Bardzo pomocny personel, właściciel zaproponował i zarezerwował nam świetne wycieczki.
Pokój ładnie urządzony, z telewizorem
Bardzo smaczny bufet śniadaniowy

Cons:

Przerwa w działaniu wifi przez pół dnia

2026-09-10 • via Nuitee
A
Ana • solo_traveller • es
9
Pros:

El personal y la ubicación. Muy atentos y serviciales.

2026-09-01 • via Nuitee
C
Catherine • solo_traveller • ch
8
Pros:

Gute Lage, freundliches personal, sauber

Cons:

Hellhörig, ziemlich harte Betten

2026-08-30 • via Nuitee
K
Kamakshi • couple • au
10
Very clean & nice stay closer to all amenities
Pros:

Clean, Alok in reception was extremely helpful, friendly and helped us with our questions.

Cons:

None

2026-08-27 • via Nuitee
P
Pascale • couple • fr
8
Pros:

Simple mais très bien et bien placé

2026-08-24 • via Nuitee
A
Adrian • couple • es
9
2026-08-22 • via Nuitee
A
Alison • family_with_children • gb
9
Lovely small hotel with the friendliest staff
Pros:

Excellent location and very comfortable room. The staff could not have been friendlier or more helpful

Cons:

Our room was at the front of the hotel and was noisy due to the road, but that is Hanoi and we slept very well anyway. Just be aware of this

2026-08-22 • via Nuitee
I
Isabella • couple • it
10
2026-08-22 • via Nuitee
T
Thomas • solo_traveller • gb
9
Great stay, all the receptions were amazing
Pros:

Great property and location

Cons:

A little bit of cleanliness in the room

2026-08-21 • via Nuitee