Narcissus 2 Hotel & Apartment

Hotels
8.5 (86 reviews)
84 Đường Lê Duẩn, Phường Cửa Nam, Quận Hoàn Kiếm , Hanoi , vn

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Helpful staff
Convenient location
Cons:
Overbooking issues
Inconsistent cleanliness
Room size discrepancies

Categories

Cleanliness
7.83
Some rooms were reported as dirty and poorly maintained, particularly the first room.
Service
9.3
Staff were noted to be friendly and helpful, providing good service overall.
Location
8.84
Convenient location, close to transportation and local attractions.
Room Quality
7.79
Mixed reviews on room size with some stating rooms were too small and poorly prepared.
Amenities
8.32
Good facilities like a rooftop terrace, though some equipment was reported broken.
Value for Money
8.28
Perceived value affected by discrepancies in room sizes compared to booking.
Food and Beverage
8.83
Access to good food places nearby.
Overall Experience
8.8
Overall pleasant stay despite some issues with room assignments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Prime Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at Narcissus 2 Hotel & Apartment, ideally situated in the heart of Hanoi. Unwind in our modern rooms equipped with top-notch amenities. Explore iconic landmarks like the Thang Long Water Puppet Theater just a stone's throw away. Book now for a memorable stay in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 86 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
E
Enkar gp • solo_traveller • es
10
Pros:

La ubicación
El personal
Las camas comodísimas
La insonorización

Cons:

Todo perfecto

2026-08-14 • via Nuitee
E
Enkar gp • solo_traveller • es
10
Pros:

La ubicación y comodidad

2026-08-07 • via Nuitee
A
Abbas • couple • jo
9
2026-08-05 • via Nuitee
S
Shunxi • solo_traveller • gb
10
2026-07-20 • via Nuitee
L
Lợi • couple • vn
10
Pros:

Phòng đẹp, sạch sẽ, không có điểm nào để chê.

2026-06-12 • via Nuitee
D
duong • couple • vn
8
2026-06-01 • via Nuitee
J
Judith • solo_traveller • gb
7
Good value if you can sleep in warm room
Pros:

Pleasant reception staff . Very clean.

Cons:

Room to hot even with air on and fan on .

2026-05-31 • via Nuitee
M
maddy • couple • gb
10
amazing and great
Pros:

amazing got upgraded for free! lovely staff

2026-05-23 • via Nuitee
C
Carol • couple • ca
8
We enjoyed staying here. Great location. Very clean!
Pros:

The train station is less than a 5 minute walk from the hotel. I thought that I might hear the trains but the room was quiet.

The location is a 10 to 15 minute walk into the old quarter. There are nice restaurants, cafes, etc. close by.

All the staff was very professional, and accommodating, and friendly.

Cons:

The lighting in the kitchen area could have been brighter.

2026-05-13 • via Nuitee
E
Eileen • couple • au
10
Excellent
Pros:

It was a great location
The man on the desk was very nice and efficient

Cons:

Payment needs to be more clear

2026-05-11 • via Nuitee
D
Donal • couple • au
8
2026-04-29 • via Nuitee
T
Tony • solo_traveller • au
8
Pros:

Clean, good location

Cons:

Still waiting for my change

2026-04-23 • via Nuitee
V
Vitalijus • couple • lt
9
2026-04-20 • via Nuitee
K
Kuroko • solo_traveller • jp
8
Pros:

The spacious clean room, comfortable bed and hot shower. It is close to the train station and thus, the famous train street. There were always 2 bottles of drinking water placed in the room everyday, which was very helpful. Functioning washing machine was also very nice as I was able to wash my clothes. The staff were all very helpful.

Cons:

The first room I was given had this smell that gave me a headache. I am assuming that the smell was a mix of cigarette smoke smell and room fragrance, despite it was a non-smoking room. The hotel was very kind to replace me in another vacant room.

2026-04-18 • via Nuitee
R
Rughony • couple • mu
10
Loved our stay ay narcissus
Pros:

The staff was very welcoming- the location is great

2026-04-12 • via Nuitee
R
Rughony • couple • mu
10
2026-04-12 • via Nuitee
M
Melissa • couple • it
4
2026-04-09 • via Nuitee
C
chauvel • couple • fr
9
2026-04-07 • via Nuitee
C
Cristina • couple • es
10
Pros:

The location is perfect and the staff was really helpful to collect us from the airport and organice any transport we had to get. The apartments were huge, comfy and super clean

2026-04-05 • via Nuitee
A
Anja • couple • ch
9
Pros:

Tolle Lage, top Service, super Ausstattung & sauber

2026-04-05 • via Nuitee