Narcissus 2 Hotel & Apartment

Hotels
8.5 (60 reviews)
84 Đường Lê Duẩn, Phường Cửa Nam, Quận Hoàn Kiếm , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Smoke alarms
CCTV outside property
Security alarm
Key card access
Television in common areas
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Review Highlights

Pros:
Clean facilities
Helpful staff
Convenient location
Cons:
Overbooking issues
Inconsistent cleanliness
Room size discrepancies

Categories

Cleanliness
7.83
Some rooms were reported as dirty and poorly maintained, particularly the first room.
Service
9.3
Staff were noted to be friendly and helpful, providing good service overall.
Location
8.84
Convenient location, close to transportation and local attractions.
Room Quality
7.79
Mixed reviews on room size with some stating rooms were too small and poorly prepared.
Amenities
8.32
Good facilities like a rooftop terrace, though some equipment was reported broken.
Value for Money
8.28
Perceived value affected by discrepancies in room sizes compared to booking.
Food and Beverage
8.83
Access to good food places nearby.
Overall Experience
8.8
Overall pleasant stay despite some issues with room assignments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Prime Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at Narcissus 2 Hotel & Apartment, ideally situated in the heart of Hanoi. Unwind in our modern rooms equipped with top-notch amenities. Explore iconic landmarks like the Thang Long Water Puppet Theater just a stone's throw away. Book now for a memorable stay in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 60 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
D
Dũng • couple • vn
9
2026-03-17 • via Nuitee
Q
Quan • couple • de
5
2026-03-17 • via Nuitee
L
Lukas • couple • de
10
2026-03-11 • via Nuitee
P
Pierrette • family_with_children • fr
8
TRès bon séjour dans un petit hôtel bien placé dans le vieille ville.
Pros:

La proximité avec le logement de notre fille. La gentillesse du personnel et le prix plus que convenable.

Cons:

Les chambres sur la rue sont un peu bruyantes, il faudrait du double vitrage.

2026-03-05 • via Nuitee
S
SERGEI • solo_traveller • ru
10
Pros:

Everything

Cons:

Nothing

2026-02-27 • via Nuitee
A
Avi Peng • couple • us
10
Pros:

Amazing front desk, receptionist, great location

Cons:

Nothing was wrong with this property, 100% perfect

2026-01-27 • via Nuitee
Y
Y • solo_traveller • jp
6
Pros:

立地条件は良いです。

Cons:

洗濯機をあてにしてたけど、3部屋予約して１部屋だけ使えた。予約時に、前回3部屋予約して１部屋だけしか使えないと伝えたら、チェックしときますと回答。しかし、チェックインしてみると、また使えない。何をチェックしたんだ？

2026-01-27 • via Nuitee
P
peter • couple • us
8
2026-01-26 • via Nuitee
D
Der • couple • vn
8
Duy nhất máy sưởi không hoạt động...! Còn lại mọi thứ ổn
2026-01-26 • via Nuitee
M
Maja • couple • pl
9
2026-01-14 • via Nuitee
J
John • couple • se
10
Pros:

We were looking for a good hotel for one night close to the train station and this was perfect. Everything was completely as advertised and we had a 1 minute walk to the train. We checked in late and left early and that was no issues

Cons:

Host didn’t speak any English so we communicated through Google translate, but it worked good enough

2026-01-13 • via Nuitee
Y
YOSHIMI • solo_traveller • jp
9
Pros:

スタッフがとても明るく親切で、丁寧でした。

Cons:

洗濯機が3部屋予約して2部屋壊れていた。不在時に、他の宿泊者が依頼した洗濯物を、勝手に入り洗濯していた。

2026-01-12 • via Nuitee
S
Sergio • solo_traveller • de
10
2026-01-12 • via Nuitee
V
Valentin • solo_traveller • us
10
2026-01-06 • via Nuitee
G
Grzegorz • couple • pl
8
2026-01-03 • via Nuitee
S
Sandra • couple • au
7
2025-12-30 • via Nuitee
L
Lee • solo_traveller • sg
6
Pros:

Nothing. Room over booked

Cons:

Overbooking

2025-12-29 • via Nuitee
H
hideki • solo_traveller • jp
7
2025-12-27 • via Nuitee
C
Claude • solo_traveller • fr
1
Pros:

Proximité de la gare

Cons:

J'avais réservé la chambre de 65 M2, mais cette dernière ne fait que 37 M2, la propriétaire me maintient ses proportions et ne veut rien entendre, alors qu'il est facile de vérifier avec un mètre à ruban acheté dans la rue, payer 65 M2 et n'avoir que la moitié cela s'appelle du vol.

2025-12-25 • via Nuitee
B
Barry • solo_traveller • vn
9
Pros:

Excellent central location - not in but near Old Quarter so easy to walk to places. Decent sized room -very clean with good shower and hot water. Hotel also had rooftop terrace. Staff friendly and helpful.

Cons:

Only 1 minor quibble....no bedside reading light so had to exit bed to put lights out .

2025-12-23 • via Nuitee