Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good amenities
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.85
Mentioned issues with cleanliness, including stained linens and noise.
Service
8.85
Staff described as helpful and polite.
Location
7.85
Inconvenient for travelers without transportation, but decent for a stopover.
Room Quality
7.35
Room quality varies; bed is hard by Western standards but acceptable for the price.
Amenities
8.35
Good WiFi, firm bed, and good facilities mentioned.
Value for Money
8.35
Considered budget-friendly and good value for the price.
Food and Beverage
7.35
No food or drink options close by; no recommendations provided.
Overall Experience
8.25
Overall pleasant experience but with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:20

Property Description

Stunning City Views and Exceptional Comfort

Luxurious Amenities: Enjoy the convenience of a restaurant, free private parking, and complimentary WiFi during your stay. The units are equipped with modern essentials including air conditioning, a flat-screen TV, and a private bathroom with premium amenities.

Relaxation and Leisure: Unwind at the snack bar, bar, or lounge, or take in the breathtaking lake views from the terrace. The 24-hour front desk is at your service for any assistance you may need.

Explore with Ease: Take advantage of sightseeing tours in the area and discover nearby attractions such as Sa Pa Bus Station and Ham Rong Garden. With a paid airport shuttle service, your travel arrangements are made simple.

Book your stay at Big Hotel Lào Cai now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 35 reviews
Cleanliness: 6.85
Service: 8.85
Location: 7.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.25
A
AN extended_group vn
8
2025-10-04 via Nuitee
T
Trần solo_traveller vn
10
2025-10-03 via Nuitee
P
Pham couple vn
9
2025-10-01 via Nuitee
T
Trần solo_traveller vn
10
2025-09-29 via Nuitee
J
Jakub couple gb
8
2025-09-28 via Nuitee
L
Leonard extended_group au
7
Good hotel for a stop over
Pros:

Nice hotel to stay at while we were on the motorbikes

2025-09-20 via Nuitee
T
Thuật solo_traveller vn
10
2025-09-19 via Nuitee
H
Huyền solo_traveller vn
7
2025-09-04 via Nuitee
O
Oanh extended_group vn
10
2025-08-20 via Nuitee
extended_group vn
4
Pros:

Nhân viên vui vẻ, nhiệt tình

Cons:

Ồn ào, khăn, chăn, ga nhàu và không được sạch (chăn nhiều vết ố vàng)

2025-08-10 via Nuitee
S
SHOUQUAN extended_group cn
10
2025-08-09 via Nuitee
T
Thong
8
Pros:

Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.

2025-07-27 via Nuitee
ابو solo_traveller sa
5
2025-07-22 via Nuitee
H
Huy couple vn
10
2025-07-20 via Nuitee
S
Shaina
10
Budget Friendly
Pros:

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.

2025-06-14 via Nuitee
J
John
10
Pros:

Comfortable bed, good bathroom, helpful staff, and overall great value for the money.

2025-03-16 via Nuitee
N
Nomad1 solo traveller ie
9
Superb
Pros:

Good hotel ,very nice room ,comfortable bed 🛌 very clean nice bathroom. Friendly welcome. Checked me in early to my room

2025-03-07 via Nuitee
J
John solo traveller ca
10
Exceptional
Pros:

Bed was on the hard side but I loved the hot shower, AC, mini fridge, fast wifi, smart TV with Netflix and Amazon Prime, balcony overlooking a (tiny) koi pond., elevator, lobby level cafe, etc. I used Google Translate to communicate with front desk and the girl was EXTREMELY helpful in retrieving something I left on a bus from Hanoi. For western travellers, it’s a steal.

2025-03-06 via Nuitee
K
Katie young couple gb
6
Soulless hotel, good if you’re passing through
Pros:

The room itself was comfortable with a good powerful hot shower. We loved that each room has a balcony and a smart tv.

Cons:

The hotel itself was a bit soulless. It’s very big and didn’t see many other people staying, there isn’t a restaurant on site and they also don’t serve snacks which is difficult as it’s quite far away from restaurants. The cafe on site looked abandoned. Room wasn’t clean, wouldn’t have used the glassware as they were so dirty. We went to the roof Terrance which was nice but there wasn’t any seats up there!

2025-03-04 via Nuitee
T
T young couple my
7
Good
2025-02-25 via Nuitee