Roza Palace

Hotels
•
Independent
8.2 (7 reviews)
255, 1/4 Street, Cat Ba, Cat Hai, 255, Hai Phong, 100000 , Hai Phong , VN
84-983961280

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Facilities

Free breakfast
Free WiFi
Garden
Designated smoking area
Wheelchair accessible
Outdoor furniture
Elevator
Bicycle rentals nearby
Free breakfast
Front desk (limited hours)
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Review Highlights

Pros:
Friendly staff
Lovely location
Unique architecture
Big baths
Cons:
Wet bathrooms
Limited breakfast options
Some noise issues
Value for money concerns

Categories

Cleanliness
7.4
Guests mentioned cleanliness positively, although some reviews noted issues with dust and wet bathrooms.
Service
8.1
Service was generally appreciated with helpful and friendly staff. Some complaints about noise and slow response times.
Location
8.2
The hotel is situated in a lovely location close to amenities and with convenient access to local attractions.
Room Quality
7.9
Spacious and comfortable rooms, although some maintenance issues were noted like wet bathrooms and leaky sinks.
Amenities
7.2
Satisfactory amenities with some positive mentions of unique architecture and big baths, although some rooms lacked shelves and storage.
Value for Money
7.3
Mixed reviews on value for money, with some feeling the price was high for services offered.
Food and Beverage
7
Breakfast and restaurant services received mixed reviews, with some guests mentioning limited options and quality issues.
Overall Experience
8.4
Most guests had a positive overall experience and praised the hotel's unique charm, location, and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:06

Property Description

Rooftop Pool and Garden
Take a dip in the outdoor pool, relax on the rooftop terrace, or stroll through the lush garden.

Dining and Entertainment
Indulge in delicious meals at the restaurant or grab a coffee at the hotel's cafe. Unwind with a drink at the bar/lounge after a day of exploring.

Convenient Amenities
Complimentary Wi-Fi, tour/ticket assistance, and a banquet hall are just a few of the conveniences offered. Elevator access, lockers, and airport shuttle services ensure a seamless stay.

Centrally located in Hai Phong, Roza Palace is the perfect choice for exploring Cat Ba National Park and Lan Ha Bay. Book now to experience the best of Cat Hai.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HPH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 7 reviews
Cleanliness: 7.4
Service: 8.1
Location: 8.2
Room Quality: 7.9
Amenities: 7.2
Value for Money: 7.3
Food and Beverage: 7
Overall Experience: 8.4
J
Joanna • partner
10
Pros:

Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water.
The staff very welcoming and extremely helpful.
Shame about the monster resort getting built in front, looking at cranes and building work.

2025-06-04 • via Nuitee
S
Stephan
10
Pros:

The hotel was immaculately clean

The staff helped us with an amzing boat
A really beautiful hotel.
Everyone was friendly.
Lovely breakfast.

Really sad to leave

2025-04-16 • via Nuitee
J
Johan
4
Nice looking hotel with flaws in a bad spot
Pros:

The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.

2025-02-19 • via Nuitee
J
Joel
8
Pros:

Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.

2024-12-13 • via Nuitee
J
Jeremy
10
Roza
Pros:

Reception staff very helpful, knowledgeable and friendly.
Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic.
We left with gifts, smiles and hugs.
Definitely recommend this hotel because of the location, quality and the brilliant people who work there.
Thank you 😊

2024-08-20 • via Nuitee
J
Jennifer • partner
10
Pros:

We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.

2024-06-20 • via Nuitee
A
Alan
10
A little bit of heaven
Pros:

Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.

2024-04-25 • via Nuitee