Sunland Halong Hotel and Restaurant

We didn’t expect too much, just cleanliness and comfort, and the hotel met that. The room was tidy with no unpleasant smell. Our day boat tour went according to plan. Jennie responded quickly when we had questions.

Both the lobby and our room were spotless and nicely prepared. The environment felt fresh and comfortable throughout our stay. The staff were also incredibly friendly and always greeted guests with a smile. Liam did a fantastic job helping us arrange a day tour on short notice. He handled everything quickly and efficiently. Thanks to his help, we had a great extra experience during our trip. Overall, we had a very enjoyable stay here.

We chose this place for a quiet and private stay, and it was the right decision. The room wasn’t luxurious but clean and well-equipped. The sea tour was organized simply and efficiently. Thanks to Liam for helping us adjust our pickup time.

Traveling independently, we needed local advice. Reception gave clear and helpful tips. The family room fit five comfortably. Lily’s arranged an easy airport transfer.

We had a wonderful stay, thanks in large part to the staff’s friendliness and professionalism. They were always smiling and ready to assist, making us feel very welcome. The room was roomy enough for our family to enjoy time together comfortably. The beds were cozy, and the room was quiet, which made it easy for everyone to relax and recharge. Housekeeping did an excellent job keeping everything clean and orderly. Jennie was especially helpful during check-out, ensuring the process was quick and smooth. The combination of thoughtful staff, a comfortable room, and efficient service made this stay enjoyable from start to finish

Pokój bardzo duży pokój dwuosobowy łóżko king size. Łazienka osobno z prysznicem. Śniadanie w formie bufetu, codziennie to samo, jajko sadzone, frytki drzemy, makaron ryż bułki , kawa sok. Wycieczka rejs statkiem po zatoce ha long cudowne zorganizowany przez hotel.

My partner and I were looking for a quiet place to unwind, and this hotel delivered exactly that. The room was spotless and peaceful, making it easy to relax and sleep comfortably. After long days of sightseeing, that kind of calm environment was exactly what we needed. One evening, we joined a sunset tour arranged by the hotel. The booking process was straightforward and everything ran smoothly. The tour started on time and was well organized from beginning to end. Lily helped us arrange it and was very pleasant to deal with. She was friendly, patient, and never once made us feel pressured to buy additional services. Her respectful attitude really stood out. It felt like she genuinely wanted us to enjoy our stay rather than just sell something. Those small details made the experience even better. The hotel has a relaxed atmosphere that suits couples very well.

We stayed at this hotel for one night before our island tour, and it was a very pleasant experience. The room was clean, well-maintained, and equipped with a reliable air conditioner and stable hot water, which made our stay comfortable. Breakfast was simple but tasty, providing a good start to the day. Lily took the time to explain the details of our tour carefully, which helped us feel prepared and more at ease. The location was convenient, making it easy to reach the departure point for our trip. The staff were friendly and attentive, offering helpful advice whenever needed. Even though we stayed only briefly, everything was organized smoothly, which made the experience stress-free. The room was cozy, and the hotel had a relaxed, welcoming atmosphere. Overall, it’s a reasonable and practical choice, especially for young friends or small groups looking for comfort without breaking the budget.

Nous avons choisi cet hôtel pour célébrer l’anniversaire de notre enfant, et l’expérience a été vraiment merveilleuse. Le personnel a gentiment aidé à préparer quelques décorations simples dans la chambre, ce qui a rendu ce moment très spécial. Même si la décoration était modeste, elle était pleine de chaleur et d’attention. Notre enfant était vraiment heureux et surpris lorsque nous sommes entrés dans la chambre. La chambre elle-même était spacieuse, ce qui nous a permis de nous détendre et de passer du temps ensemble en famille. Cela a créé une atmosphère très agréable pour célébrer une occasion aussi importante. J’aimerais également remercier Jennie à la réception. Elle a pris le temps de souhaiter un joyeux anniversaire à notre enfant, ce qui était un geste très attentionné. Ces petits moments rendent un séjour vraiment mémorable. La gentillesse du personnel a ajouté une touche personnelle à la célébration. Grâce à eux, cette journée est devenue encore plus spéciale pour notre famille.

Our family stayed here for two days, and it turned out to be a wonderful experience. The room was spotless and well maintained during our entire visit. Housekeeping made sure everything stayed clean and comfortable each day. We also liked that fresh drinking water was provided daily, which was very convenient. The hotel has a peaceful atmosphere that made it easy to rest and recharge. After a day of exploring, it was nice to return to such a quiet and relaxing environment. One of the highlights of our stay was the helpful staff. Liam kindly suggested a travel plan that was suitable for families with children. His recommendations made our trip much smoother and more enjoyable. The itinerary included activities that our kids really loved. It saved us a lot of time planning our schedule. The service from the team was professional, friendly, and very attentive.

Our family had a fantastic stay that exceeded all expectations. The room was nicely decorated with warm, soft lighting, giving it a welcoming and comfortable feel. The spacious layout was perfect for our kids, who enjoyed having plenty of room to play. When we asked for an extra bed, Jennie arranged it quickly and efficiently, which made things hassle-free. The staff were kind, attentive, and genuinely concerned about our comfort. They made sure we had everything we needed and offered helpful tips for sightseeing and local dining. Breakfast was simple but tasty, and the atmosphere in the dining area was calm and pleasant. The hotel’s location was convenient for exploring the surrounding area, yet it remained quiet and peaceful. Small touches, like extra blankets and thoughtful amenities, made the stay even more comfortable

We traveled with elderly parents and young kids, so convenience mattered. Elevators were fast and rooms quiet. Staff were polite and helpful. Liam’s recommended suitable attractions for all ages.

Le déjeuner

Hotel ma już swoje lata , ale jest zadbany ładny. W nocy podświetlany ładnie. Pokój duży , ładny , czajnik , tv , łazienka mała prysznic za parawanem szklanym na+ . Śniadanie w formie bufetu , codziennie to samo , jajko sadzone kukurydza frytki zimne, makaron, zup pho, chleb tostowy drzemy , kawa, sok. +
Okolica , nic praktycznie nie ma.
Basen na 6p ale potrzebuje generalnego remontu leżaki w opłakanym stanie jak i przestrzeń wokoło basenu. Organizacja wycieczki po zatoce Ha Long Bay statkiem 5* super cudownie spędzony dzień ❤️

Correct

We traveled as two families and needed rooms close together. The hotel arranged everything perfectly. Rooms were clean with big beds. Jennie’s was flexible in adjusting our rooms. Our extended family loved the stay.

Traveling with a young child means cleanliness is always our top priority. From the moment we entered the room, we immediately noticed how clean and fresh everything felt. The space was spotless and well prepared for guests. It gave us peace of mind knowing our child could move around comfortably. The room felt bright, tidy, and very well maintained. After a long day of exploring, it was nice to return to such a clean environment. Breakfast was also a pleasant surprise for our family. There were several good options that worked well for kids. It made mornings much easier when traveling with a little one. Our child was happy with the choices available. Lily from the staff was especially kind and helpful. She even provided extra pillows and blankets for us without hesitation. That small gesture made the stay even more comfortable