Le Chanvre Hanoi Hotel & Spa

Hotels
9.3 (860 reviews)
84-86 Hang Gai Str, Hoan Kiem Disctrict , Hanoi , vn

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Small pool
Issues with room quality

Categories

Cleanliness
9.09
Cleanliness was generally good, but the issue with the bathroom experience noted lowered sentiment.
Service
9.99
Consistently praised across multiple reviews for friendliness and helpfulness.
Location
10
Frequent mention of convenient locations near attractions.
Room Quality
8.55
Rooms were comfortable, but some guests felt a few aspects could be improved.
Amenities
9.08
Amenities were well-received overall, but the pool size was noted as a minor issue.
Value for Money
8.54
Some felt the prices were high for room standards, impacting perceived value.
Food and Beverage
9.59
Breakfast options were well-received with a variety noted.
Overall Experience
9.58
Overall experience was positive with several individually highlighted aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Luxurious Amenities
Experience a tranquil getaway at Le Chanvre Hanoi Hotel & Spa, boasting an outdoor swimming pool, terrace, and a restaurant serving delectable dishes.

Convenient Services
Enjoy seamless travel with easy access to airport transfers, 24-hour front desk assistance, and complimentary WiFi throughout the property.

Prime Location
Explore Hanoi's charm with attractions like the Hanoi Old City Gate, St. Joseph Cathedral, and Thang Long Water Puppet Theater all within walking distance.Capture the essence of Hanoi at Le Chanvre Hanoi Hotel & Spa.

Important information:

Please note that the Standard King Room and Standard Twin Room don't have windows.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.3
Based on 860 reviews
Cleanliness: 9.09
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 9.59
Overall Experience: 9.58
S
Sally • couple • gb
10
Mia was excellent, provided help and support during our stay. Excellent recommendations
Pros:

Very central

Cons:

Not much light in room

2026-03-14 • via Nuitee
R
Rui • solo_traveller • pt
10
2026-03-09 • via Nuitee
D
Diane • solo_traveller • gb
8
2026-03-08 • via Nuitee
M
Maria Elena • extended_group • au
10
Big congratulations on the kindness if staff. They went out if their way to help.
Pros:

Variety and good quality food

Cons:

I liked everything!

2026-03-07 • via Nuitee
T
Tony • couple • au
9
2026-03-06 • via Nuitee
M
Mukesh • family_with_children • in
10
Pros:

Excellent stay excellent staff excellent location everything was excellent

2026-03-06 • via Nuitee
B
BEATRIZ • family_with_children • es
10
Fantástica. Muy recomendable
Pros:

El personal del hotel. Especialmente Helena nos ayudó muchísimo desde el primer día.
También la ubicación, el confort de las camas y lo bonito que era. Lo bien que preparaban los gin tonic en el sky bar.
Me ha encantado y volvería a reservarlo

Cons:

Por poner alguna pega, El diseño de la bañera: al ducharte el agua se salía por los lados al suelo. Estuvimos en dos ocasiones y en la segunda la presión del agua de la ducha era poca

2026-03-03 • via Nuitee
S
Silvan • couple • ch
10
2026-03-02 • via Nuitee
G
Giuseppe • couple • ch
10
Pros:

Sehr nobel und luxuriös eingerichtet und nebst dem total sauber und perfekte Lage !

Cons:

Nichts - war alles top!

2026-02-28 • via Nuitee
R
Rob • extended_group • au
10
Our family loved our stay at the Le Chanvre hotel and spa and would love to come back again.
Pros:

The hotel and facilities were superior in quality and staff were always very friendly and professional and friendly. We were very pleased to be offered an upgrade throughout our stay. Special thanks to Mia and her senior colleague who were extremely accommodating and helped to ensure our stay was
one to remember.

Cons:

Nothing

2026-02-28 • via Nuitee
P
paul • family_with_children • gb
10
Pros:

The welcome was lovely and all the staff we so helpful and attentive. 2 girls on reception when we left were Mia and Helena and can't praise them enough. Unfortunately I don't have the other members of staff from the previous day but we're fantastic too.

Cons:

It was all perfect.

2026-02-27 • via Nuitee
L
LukeFromAus • family_with_children • au
10
Pros:

Staff were amazing, very friendly and helpful. Location was great, right in the middle of the old quarter.

2026-02-27 • via Nuitee
M
Milind • solo_traveller • in
10
Pros:

Staff, location, boutique feel, restaurant

Cons:

The Aircon was difficult for me to adjust

2026-02-24 • via Nuitee
N
Ninglang • couple • cn
10
非常好
Pros:

地理位置很好，就在老城区，离还剑湖、三十六行街近。前台工作人员非常热情。房间内装修富有设计感，非常干净。

Cons:

房间有点小。

2026-02-23 • via Nuitee
T
Tom • couple • gb
8
Pros:

Great location, a little bit tired. Breakfast could be better. But was still good.

Cons:

The rooms are small and a bit cramped

2026-02-22 • via Nuitee
J
Jeremy • family_with_children • gb
9
Pros:

The staff were lovely and very helpful. The establishment had a bit of class. The location was ideal for access to the old town and its attractions. It was good to have a roof bar and pool.

Cons:

The rooms were a bit small and the breakfast a bit disappointing.

2026-02-22 • via Nuitee
L
Lotti • solo_traveller • it
10
Se vuoi essere centrale, sentirti accolto e coccolato, in un ambiente elegante e sobrio scegli Le Chanvre Hotel di Hanoi
Pros:

Prima di tutto la cordialità e gentilezza dello staff che ti fanno sentire a casa. Eleganza della camera, centralità dell’hotel, la colazione al decimo piano è ricchissima e internazionale, il Roof con piscina e vista all’undicesimo piano. Situato nella via centrale dell’Old Town sei vicino a tutto … io sono andata a piedi ovunque

Cons:

Nulla, tutto perfetto

2026-02-22 • via Nuitee
S
Sylvie • couple • fr
8
Pros:

La gentillesse du personnel. Très aidant. La localisation (même si c’est un peu bruyant)

Cons:

Le manque d’un bar pour se poser. Les rideaux déchirés dans la chambre

2026-02-22 • via Nuitee
B
Birgit Griffin • family_with_children • au
10
Top spot for your visit to Hanoi
Pros:

The staff, especially Mia, Carter and Helena were exceptional at their jobs and could not have been more friendly and helpful.
The breakfast was heaven and catered for everyone's special requirements..Highly recommend this hotel

Cons:

Nothing

2026-02-13 • via Nuitee
K
Kirsty • solo_traveller • gb
10
Beautiful hotel, thoughtfully decorated with an interesting history
Pros:

The staff were so kind and welcoming
Beautiful rooms with good services

2026-02-12 • via Nuitee