Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Delicious food
Cons:
Noise from construction
Hot water shortage

Categories

Cleanliness
9.23
Generally clean and well-maintained, with comments highlighting that rooms were clean and staff were attentive.
Service
9.7
Staff were consistently described as friendly, accommodating, and helpful, contributing to a positive experience.
Location
9.24
Favorable mention of location, being close to key attractions and offering good views.
Room Quality
9.19
Rooms were spacious with good views, but concerns about hot water supply were noted.
Amenities
9.22
Amenities such as free refreshments were positively acknowledged, although some guests pointed out areas needing improvement.
Value for Money
9.38
Guests felt they received good value due to service quality and amenities.
Food and Beverage
9.53
Breakfast and other offerings were frequently praised for quality and taste.
Overall Experience
9.7
Overall positive sentiment, with many guests expressing intent to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:55

Property Description

Stunning Views and Modern Comforts
Explore the beauty of Sa Pa from our terrace and enjoy delicious meals at our on-site restaurant.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms.

Convenient Amenities
Benefit from room service, 24-hour front desk, and tour arrangements during your stay.

To book your stay at Sapa Yen Hotel and experience all these amenities, please make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 551 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.38
Food and Beverage: 9.53
Overall Experience: 9.7
A
Angelie • family_with_children • ph
8
2026-02-14 • via Nuitee
O
Osana • family_with_children • il
9
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
H
Harriet • extended_group • au
10
2026-02-13 • via Nuitee
S
Shuhua • couple • tw
10
餐廳早餐選擇多樣，庭院景色佳
Pros:

早餐及庭院景色

Cons:

市景房、隔壁在施工、大窗外是隔離的黑網，沒有景觀

2026-02-12 • via Nuitee
M
Matthew • couple • au
8
2026-02-11 • via Nuitee
P
Pink24 • family_with_children • tw
9
Pros:

早餐好吃，景色美，如同其他人的分享，很棒！

Cons:

同伴入住前一晚被告知住宿遭到取消，在GOOGLE上就曾看過這樣的評論，當時曾想過沒那麼倒楣吧！沒想到還真的遇到
，後來經過同伴數小時的溝通，爭取，才幫他安排不同房型的住宿，雖然最後還是有住宿，但那一晚，讓同伴的心情感到很不安，希望這樣的情形不要再發生，真的很糟糕。

2026-02-10 • via Nuitee
P
Pink24 • family_with_children • tw
9
Pros:

早餐好吃，景色美，如同其他人的分享，很棒！

Cons:

同伴入住前一晚被告知住宿遭到取消，在GOOGLE上就曾看過這樣的評論，當時曾想過沒那麼倒楣吧！沒想到還真的遇到
，後來經過同伴數小時的溝通，爭取，才幫他安排不同房型的住宿，雖然最後還是有住宿，但那一晚，讓同伴的心情感到很不安，希望這樣的情形不要再發生，真的很糟糕。

2026-02-10 • via Nuitee
P
Pink24 • family_with_children • tw
9
Pros:

早餐好吃，景色美，如同其他人的分享，很棒！

Cons:

同伴入住前一晚被告知住宿遭到取消，在GOOGLE上就曾看過這樣的評論，當時曾想過沒那麼倒楣吧！沒想到還真的遇到
，後來經過同伴數小時的溝通，爭取，才幫他安排不同房型的住宿，雖然最後還是有住宿，但那一晚，讓同伴的心情感到很不安，希望這樣的情形不要再發生，真的很糟糕。

2026-02-10 • via Nuitee
D
Deisy • couple • fr
10
2026-01-30 • via Nuitee
A
Anna may • extended_group • ph
10
Will come back on this hotel for sure
Pros:

Very enjoyable and relaxing stay

Cons:

A very good view of the funicular and modern hotel

2026-01-29 • via Nuitee
L
Luksanaree • extended_group • th
9
2026-01-28 • via Nuitee
K
Kimberly • extended_group • sg
8
2026-01-27 • via Nuitee
J
Josephine • family_with_children • au
7
Pros:

the fonicular view

Cons:

the mattress

2026-01-26 • via Nuitee
H
Hoài • extended_group • vn
9
2026-01-24 • via Nuitee
M
Mohd Nashriq Fizal • couple • my
8
2026-01-24 • via Nuitee
D
Desz Justinne • couple • ph
10
2026-01-22 • via Nuitee
H
Hadi • solo_traveller • bn
10
Pros:

I had a good experience staying one night at this hotel..the breakfast was good, the staffs was very friendly. The room was spacious and view was amazing..Sapa can get really really cold at night, the hotel provide a portable heater to use

2026-01-20 • via Nuitee
A
Ai Keat • couple • my
10
2026-01-20 • via Nuitee
C
CARMINA AILLEEN • extended_group • ph
9
2026-01-20 • via Nuitee
D
Diana • couple • ph
9
2026-01-20 • via Nuitee