Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Delicious food
Cons:
Noise from construction
Hot water shortage

Categories

Cleanliness
9.23
Generally clean and well-maintained, with comments highlighting that rooms were clean and staff were attentive.
Service
9.7
Staff were consistently described as friendly, accommodating, and helpful, contributing to a positive experience.
Location
9.24
Favorable mention of location, being close to key attractions and offering good views.
Room Quality
9.19
Rooms were spacious with good views, but concerns about hot water supply were noted.
Amenities
9.22
Amenities such as free refreshments were positively acknowledged, although some guests pointed out areas needing improvement.
Value for Money
9.38
Guests felt they received good value due to service quality and amenities.
Food and Beverage
9.53
Breakfast and other offerings were frequently praised for quality and taste.
Overall Experience
9.7
Overall positive sentiment, with many guests expressing intent to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:55

Property Description

Stunning Views and Modern Comforts
Explore the beauty of Sa Pa from our terrace and enjoy delicious meals at our on-site restaurant.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms.

Convenient Amenities
Benefit from room service, 24-hour front desk, and tour arrangements during your stay.

To book your stay at Sapa Yen Hotel and experience all these amenities, please make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 655 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.38
Food and Beverage: 9.53
Overall Experience: 9.7
T
Taher family_with_children sa
9
Pros:

الموقع ممتاز وخلاب والافطار جيد جدا والموظفين مميزين ومتعاونين شكرا لكم

2026-08-29 via Nuitee
J
Jane couple ph
8
2026-08-28 via Nuitee
S
Stefano extended_group it
10
Pros:

Albergo in posizione ottima, vicinissimo a piedi al centro di Sapa.
Ci è piaciuto molto l'attenzione al risparmio energetico ed il minimalismo elegante dell' hotel.
Camera ad angolo al secondo piano era molto grande e con finestra con vista sul Fansipan e terrazzo su una strada.
La stanza era davvero luminosa.
Colazione con vista Fansipan, molto ricca e ben curata.
Tutto il personale molto disponibile, in particolare il ragazzo con gli occhiali al ricevimento, al quale va un nostro grazie speciale.
Ci è piaciuto davvero molto il piccolo rinfresco al ricevimento, che è sempre a disposizione degli ospiti.

2026-08-22 via Nuitee
M
Maya couple ca
9
Perfect view of the monorail !
Pros:

The view of the mountains and monorail was our highlight. The free breakfast was exceptional.

Cons:

The laundry service was quite expensive compared to other places we have been which was unfortunate we ended up paying 300,000VND just for this…

2026-08-19 via Nuitee
H
Hsiao Wen extended_group tw
10
Pros:

This hotel shows incredible patient with me with all kinds of questions and help requests. They also offer transfer services from Hanoi airport to Sapa with very good price and driver. Hotel is very clean with amazing views and lovely breakfast. Definitely recommend to book accommodation from here.

Cons:

None

2026-08-18 via Nuitee
M
Myrna couple ca
9
2026-08-18 via Nuitee
H
Hazel extended_group ph
10
Worth the money. The staff were very accomodating and can speak basic English especially the waiters in the restaurant.
2026-08-17 via Nuitee
F
Federica solo_traveller it
9
Ci tornerei!
Pros:

Per 12,50 euro a testa a notte non mi aspettavo di più: le camere sono fedeli alle foto, alla reception c'è un piccolo buffet sempre disponibile con frutta, grissini e acqua saporita molto buona, il ristorante sotto all'hotel è valido, con una bellissima vista e decorato con bellissime ortensie. Ci tornerei!

Cons:

Suggerisco di pulire bene le piastrelle, i battiscopa e i vetri delle camere in quanto sono ancora macchiati dalla vernice per avere un immediato migliore colpo d'occhio.
Le camere non sono insonorizzate e si sente qualsiasi rumore sia dal corridoio che dalle altre camere

2026-08-13 via Nuitee
M
Maria Preciosa solo_traveller ph
10
2026-08-03 via Nuitee
P
Pang solo_traveller us
10
2026-07-22 via Nuitee
G
Glenna Kate extended_group ph
10
2026-07-20 via Nuitee
M
MIKEE HANNAH solo_traveller ph
10
2026-07-20 via Nuitee
S
Siege couple be
7
2026-07-20 via Nuitee
T
Tuario solo_traveller ph
10
2026-07-17 via Nuitee
K
Khawla couple eg
10
Pros:

كل شيء جميل جداً . الموقع وتعامل الموظفين والنظافة وفيه شطاف في الحمام..
أخذنا غرفة ثلاثية بشرفة وكانت الإطلالة على الجبل والقطار😍

2026-07-12 via Nuitee
L
Linber Allan extended_group ph
10
The stay was breathtaking
Pros:

The place itself

Cons:

Nothing

2026-07-09 via Nuitee
N
Naynay solo_traveller ph
10
Pros:

Clean room, friendly staff, nice restaurant with the mountain and monorail view. I would love to book again if ever im going to Sapa.

Cons:

None

2026-07-06 via Nuitee
D
Dinah couple ph
10
2026-07-01 via Nuitee
L
Linber Allan extended_group ph
10
The stay was superb
Pros:

The hospitality of the staff and the location

Cons:

None

2026-06-30 via Nuitee
A
Athanasios extended_group gr
9
2026-06-28 via Nuitee