Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Delicious food
Cons:
Noise from construction
Hot water shortage

Categories

Cleanliness
9.23
Generally clean and well-maintained, with comments highlighting that rooms were clean and staff were attentive.
Service
9.7
Staff were consistently described as friendly, accommodating, and helpful, contributing to a positive experience.
Location
9.24
Favorable mention of location, being close to key attractions and offering good views.
Room Quality
9.19
Rooms were spacious with good views, but concerns about hot water supply were noted.
Amenities
9.22
Amenities such as free refreshments were positively acknowledged, although some guests pointed out areas needing improvement.
Value for Money
9.38
Guests felt they received good value due to service quality and amenities.
Food and Beverage
9.53
Breakfast and other offerings were frequently praised for quality and taste.
Overall Experience
9.7
Overall positive sentiment, with many guests expressing intent to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:55

Property Description

Stunning Views and Modern Comforts
Explore the beauty of Sa Pa from our terrace and enjoy delicious meals at our on-site restaurant.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms.

Convenient Amenities
Benefit from room service, 24-hour front desk, and tour arrangements during your stay.

To book your stay at Sapa Yen Hotel and experience all these amenities, please make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 585 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.38
Food and Beverage: 9.53
Overall Experience: 9.7
A
Anna may • family_with_children • ph
10
Will come back on this hotel for sure
Pros:

Very enjoyable and relaxing stay. very clean and spacious modern rooms, breakfast is top notch.. and the view of the funicular passing by is unlimited... one of the hotels around with the best view and comfortable stay and most of all value for money... we will definitely be back here.

2026-03-21 • via Nuitee
P
Philippe • couple • be
9
2026-03-20 • via Nuitee
G
Gracia Ester • couple • id
8
Pros:

Location, restaurant and hotels policy

Cons:

No TV

2026-03-19 • via Nuitee
M
Mun • couple • au
9
Very present and enjoyable stay.
Pros:

Staffs were very nice and helpful. Especially front desk staff. They helped to organise private tour guide for us.

Cons:

Nothing

2026-03-18 • via Nuitee
O
Oduya • family_with_children • ph
8
Pros:

The hotel staff is very nice, specially Quan he help us with our luggage, the location is also good

Cons:

The food is good but the staff in the restaurant is not very friendly

2026-03-17 • via Nuitee
L
Liz Co Ong • family_with_children • ph
10
Pros:

Our whole experience at Sapa Yen Hotel was truly amazing. The staff were very accommodating, nice, and friendly. They always cleaned our room and made sure to change and refill the complimentary items.
The food was also very delicious, especially the Phở bò, which we really enjoyed.
Overall, we had a wonderful stay and highly recommend this hotel to anyone visiting Sapa. We will definitely visit again next time, hopefully together with our children. Thank you for the warm hospitality!

Cons:

Nothing at all. We were very satisfied with our whole stay.

2026-03-15 • via Nuitee
G
gaylon • family_with_children • ph
10
2026-03-14 • via Nuitee
G
gaylon • family_with_children • ph
10
2026-03-14 • via Nuitee
K
Kimo • family_with_children • ph
10
2026-03-13 • via Nuitee
M
Marybeth and Eduardo • couple • ph
10
Highly recommend for those families and couples visiting Sapa.
Pros:

The rooms are clean and the view of the monorail is magical. We stayed at the 3F. Our last night was booked on a triple room which is even better. The Mana resto that serves bfat was really accommodating for our request to have an early bfast on our last day 😊

Cons:

None. The facilities, location and staff service are all excellent 👍

2026-03-12 • via Nuitee
D
Dianne • extended_group • ph
8
It was a good stay
Pros:

The view and the food

Cons:

None

2026-03-08 • via Nuitee
J
Janna • family_with_children • ph
10
2026-03-05 • via Nuitee
J
Jul1800 • family_with_children • ch
10
2026-03-05 • via Nuitee
S
Said • couple • es
9
Agradable por estar en la montaña
Pros:

La ubicación y la habitación bien amplia y bien decorada. El chico de recepción de las noches nos ayudó con los tickets que queríamos comprar, incluido el bus nocturno de vuelta

Cons:

Ruidos constantes por alguna máquina del hotel que no paraba durante todo el día. El desayuno muy limitado y sin variedad, nos fuimos a desayunar a otros sitios, aunque lo tuviéramos incluido

2026-03-01 • via Nuitee
D
DONNA • couple • ph
10
Very helpful and accommodating staff.
2026-03-01 • via Nuitee
I
Imee Yangco • family_with_children • ph
10
Pros:

Good location short walk into tourist area of shops rrstsurants etc.Hotel is clean and well presented, staff are all really nice, friendy & helpful.

Cons:

Nothing to dislike

2026-02-28 • via Nuitee
M
Maria Kathleen • couple • ph
10
fantastic
Pros:

cleanliness,peace and quiet,the view,the restaurant and the service

2026-02-25 • via Nuitee
A
Angelie • family_with_children • ph
8
2026-02-14 • via Nuitee
H
Harriet • extended_group • au
10
2026-02-13 • via Nuitee
O
Osana • family_with_children • il
9
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee