Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Delicious food
Cons:
Noise from construction
Hot water shortage

Categories

Cleanliness
9.23
Generally clean and well-maintained, with comments highlighting that rooms were clean and staff were attentive.
Service
9.7
Staff were consistently described as friendly, accommodating, and helpful, contributing to a positive experience.
Location
9.24
Favorable mention of location, being close to key attractions and offering good views.
Room Quality
9.19
Rooms were spacious with good views, but concerns about hot water supply were noted.
Amenities
9.22
Amenities such as free refreshments were positively acknowledged, although some guests pointed out areas needing improvement.
Value for Money
9.38
Guests felt they received good value due to service quality and amenities.
Food and Beverage
9.53
Breakfast and other offerings were frequently praised for quality and taste.
Overall Experience
9.7
Overall positive sentiment, with many guests expressing intent to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:55

Property Description

Stunning Views and Modern Comforts
Explore the beauty of Sa Pa from our terrace and enjoy delicious meals at our on-site restaurant.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms.

Convenient Amenities
Benefit from room service, 24-hour front desk, and tour arrangements during your stay.

To book your stay at Sapa Yen Hotel and experience all these amenities, please make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 585 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.38
Food and Beverage: 9.53
Overall Experience: 9.7
L
Loh family_with_children my
9
Pros:

The location is nice, rooms is clean and the staff are so helpful!

Cons:

The hairdryer can be use the manual one so don't stop when is over heat

2026-04-17 via Nuitee
N
Nicolás couple cl
9
Buena ubicacion por un buen precio
Pros:

Hotel lindo, pieza espaciosa, buena ducha, nos dejaron agua todos los dias. Nos ayudaron a coordinar el bus a nuestro siguiente destino. Y nos dejaron guardar nuestras maletas durante el dia mientras esperabamos nuestro bus nocturno. Personal muy amable

Cons:

Los alrededroes del hotel no son muy limpios. Tiene una construccion al lado y en general hay harta basura alrededor. De igual manera no se escuchaba ruido dentro de la pieza. Pero no es tan aesthetic como uno pensaria por afuera.

2026-04-16 via Nuitee
Y
yj couple my
10
Very recommended, will definitely come back again!
Pros:

View supper nice

Cons:

If breakfast can hv more choice on Vietnam food will be better

2026-04-16 via Nuitee
L
Linh couple us
10
Perfect
Pros:

Clean, pretty, cozy room with a view
Free and very delicious breakfast
Very convenient location
Professional and polite staff

Cons:

Nothing

2026-04-15 via Nuitee
N
Nathalie family_with_children ca
9
Pros:

Le tout

Cons:

Rien

2026-04-14 via Nuitee
S
Sue Ellen family_with_children mt
10
Highly recommend
Pros:

Very nice and clean hotel. Location is in a very quiet area about 5 minutes walk from the centre. Breakfast from restaurant is also very good and all staff is very helpful. They even kept our luggages both before and after our night stay.

Cons:

That we stayed for only one night!

2026-04-13 via Nuitee
G
Gonzales couple ph
10
2026-04-13 via Nuitee
G
Giselle Mae family_with_children ph
9
Pros:

Access to restaurant

2026-04-12 via Nuitee
N
Nurfatma solo_traveller sg
8
Had a really nice stay here. Room was big and bed was very comfortable. A short 5 min walk to where you take the funicul
Pros:

Quiet enough and within walking distance to Sapa Center

2026-04-09 via Nuitee
E
EDITHA extended_group ph
10
Pros:

It is accessible

Cons:

Nothing

2026-04-09 via Nuitee
H
Haslinda couple my
10
Fantastic
Pros:

Good Hospitality, nice view, clean unit!

Cons:

Almost nothing

2026-04-08 via Nuitee
B
Baptiste couple fr
9
Très bon séjour avec vue incroyable !
Pros:

Hôtel idéalement situé dans Sapa, proche de tous les centres d’intérêt.
La chambre avec vue sur la montagne et le funiculaire en bas est incroyable !
La chambre était très bien, moderne, salle de bain bien équipée également.
Le personnel est agréable et le petit déjeuner au restaurant juste à côté consiste à choisir 2 options chaudes parmi celles proposées et fruits frais, boissons chaudes et froides à volonté.

Cons:

Le dessous du lit était cassé au niveau des pieds et de la tête.

2026-04-07 via Nuitee
solo_traveller au
9
2026-04-06 via Nuitee
C
Cao couple vn
10
Excellent Service and Cozy Atmosphere "Great value for money! Sapa Yên Hotel offers modern amenities while maintain
2026-04-06 via Nuitee
M
metaria susan family_with_children id
10
Pros:

location

Cons:

nothing

2026-04-06 via Nuitee
M
metaria susan family_with_children id
10
Pros:

view

Cons:

nothing

2026-04-06 via Nuitee
M
Mirasol extended_group ph
9
2026-04-03 via Nuitee
B
Bermido couple ph
10
We had a very great time staying at Sapa Yen. Close to the plaza, good food at the Mam Restaurant, and very friendly sta
Pros:

Our room were clean when we arrived and very comfortable to stay at.

2026-04-03 via Nuitee
W
Wan Ting family_with_children tw
8
Pros:

房間很大,早餐雖然是單點的,但一人可以點兩份
且搭配芒花單軌列車的景色很美;
可以寄放行李

Cons:

馬桶沖水很弱、冷熱水不穩定;
301門不密合,被外面事物震動就會發出聲音、讓人不放心。

2026-04-03 via Nuitee
A
April Cerine couple ph
8
2026-04-03 via Nuitee