Mai Chau Onsen Retreat

Hotels
8.9 (31 reviews)
Xăm Khòe, Mai Châu, Hòa Bình , Mai Chau , vn

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Welcoming staff
Beautiful location
Spacious rooms
Cons:
Maintenance issues
Limited food options during bad weather

Categories

Cleanliness
8.4
Some concerns about the maintenance of the room quality, particularly with pest issues and the need for regular upkeep.
Service
9.4
Staff is very helpful and kind, providing excellent support during the stay.
Location
9.4
Stunning surroundings with great access to nature.
Room Quality
8.9
Rooms are spacious and nice, though some signs of wear and tear are noted.
Amenities
8.9
Good amenities with some enjoyable activities offered, like cycling and cultural experiences.
Value for Money
8.9
Pricing for food can be high, but overall a fair value considering the experience.
Food and Beverage
7.9
Breakfast is acceptable, but dinner pricing and quality may not meet expectations.
Overall Experience
9.4
Overall, a delightful stay with many enjoyable aspects despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:49

Property Description

Mountain Views and Relaxing Retreat
Enjoy stunning mountain views and a peaceful retreat at Mai Chau Onsen Retreat. With access to a garden, bar, indoor pool, and outdoor pool, this 4-star hotel is the perfect getaway.

Luxurious Rooms and Amenities
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private bathroom with a bidet. Select rooms even feature a balcony to soak in the panoramic views.

Exceptional Dining and Service
Start your day with a delicious breakfast offering buffet, à la carte, and continental options. The friendly staff, fluent in English and Vietnamese, are available 24/7 to assist you during your stay.

Book now to experience a tranquil stay at Mai Chau Onsen Retreat.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 31 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9.4
H
Hong Quang extended_group de
9
2025-12-30 via Nuitee
T
tommy couple vn
8
2025-12-14 via Nuitee
E
Ernst solo_traveller nl
9
2025-11-18 via Nuitee
J
john couple gb
9
Pros:

Small, unpretentious and welcoming resort style place ... Gets a lot of group bookings ... Staff great (but they always seem to be in Vietnam) ... Food good ...

Cons:

Nothing
I'm

2025-11-14 via Nuitee
A
anat couple il
9
Pros:

We love the location, the people, the athletic feeling

2025-11-11 via Nuitee
R
Raz solo_traveller il
10
2025-09-19 via Nuitee
V
Van Anh Duc couple vn
8
Đẹp, yên bình và sảng khoái nhưng chưa đủ để mình muốn quay lại nếu có lần tiếp theo.
Pros:

-Không gian của khu nghỉ là khu biệt lập và riêng tư, rộng rãi và bao quát cảnh quan xung quanh.
-Khung cảnh xung quanh sẽ rất đẹp nếu thời tiết ủng hộ 1 ngày nắng đẹp trong mùa lúa chín. 3 căn nghỉ sẽ chung 1 bể bơi.
-Cung cấp nhiều hoạt động trải nghiệm cho khách có nhu cầu như đạp xe hay tour đi bản....
-Có các hoạt động trải nghiệm trong nội khu cho khách nghỉ mình thấy cũng hay và đáng ghi nhận như chương trình ca hát của dân tộc hay đốt lửa trại....

Cons:

-Khu để xe có vẻ là tận dụng khu vực quanh nhà dân nên cũng khá lầy lội, cây cầu treo để đi vào khu nghỉ cũng khá biệt lập và có cảm giác mạo hiểm.
-Khu phòng nghỉ nhà sàn có vẻ bắt đầu có dấu hiệu xuống cấp do chất liệu gỗ đặc thù, có thể bị mọt và đã gây lõm 1 vài chỗ sàn cũng như các cột xà, mình nghĩ nên bảo dưỡng thường xuyên thêm chút để tránh bị xuống cấp nhanh.
-Bữa sáng đi kèm vừa đủ và chấp nhận được. Bữa tối thì theo mình trải nghiệm thì giá khá cao,cũng như chất lượng không chắc so được với mặt bằng chung của các nhà hàng tầm trung quanh Mộc Châu( có thể do khu nghỉ nằm hơi hẻo lánh), và thực sự thì đội phục vụ tối hôm mình nghỉ tại đó có vẻ như quá tải và khó đáp ứng được lượng khách ăn tối hơi đông chút xíu tại nơi nghỉ. Đợi lên món rất lâu(nhiều bàn cũng giống nhà mình,mặc dù menu đã được chọn từ trước tầm 2 tiếng) nhưng mình cũng thấy đội nhân viên cũng rất cố gắng,dù có vẻ 1 nửa là người dân tộc nên mình cũng thêm điểm đánh giá cao tinh thần của mọi người. Vậy nên theo mình khách nghỉ có thể cân nhắc lựa chọn đi chơi và dùng bữa tại các nhà hàng tại bản gần nơi nghỉ.

2025-09-10 via Nuitee
F
Ferran solo_traveller es
10
2025-09-07 via Nuitee
M
mark couple au
9
Pros:

We arrived during a typhoon for one night.
Staff very helpful in getting to our room in the pouring rain.
Room was very nice though the constant rain left little to do.
The indoor hot water pool was pleasant with the water at around 36C.
Had a 1hr massage. Must have been good as i fell asleep!

Cons:

Bit of a drive from the main road. Extra directions from the receptionist were very useful. Easy to miss turnings in the heavy rain.
Due to the weather, meant we were the only people staying, so the food offerings were very limited.
Local residents love their karaoke - not relaxing. Very loud at times - a Vietnamese problem.

2025-08-26 via Nuitee
G
Giulia couple it
9
A great option for visiting Mai Chau!
Pros:

The very first place that welcomed us in Vietnam! The location is stunning, surrounded by breathtaking nature. The staff is exceptional – very kind and welcoming. The room was spacious, and the view from the room was wonderful. We had a great time.

2025-08-20 via Nuitee
N
Neville solo traveller ae
10
The natural beauty, cleanliness, and outstanding service at Mai Chau Olsen Retreat in Vietnam made for an exceptional st
Pros:

There was nothing to dislike.

2025-04-07 via Nuitee
H
Hieuphan with friends vn
6
Nice staffs but high price and some problems with facilities
Pros:

Woodworm making noise the whole night and mosquitoes. The swimming pool with hot water has some problems. Food is not good enough comparing with the prices

2025-04-05 via Nuitee
J
Julian family with young children gb
6
Pleasant
Pros:

We stayed at Onsen retreat for 3 nights. The location was amazing, it was set back and really peaceful and picturesque. The buildings were beautiful and it felt like a special place to stay.
The staff were so friendly and helpful

Cons:

There were some noises in the ceiling that kept us awake.
The rooms weren’t cleaned regularly. It was a bit expensive for the quality of the facilities.

2025-03-02 via Nuitee
G
Georgie young couple nz
10
Slice of paradise
Pros:

We had the best stay at the Onsen Retreat. The property is stunning and the food is great. Big thank you to Eddie and the owners for making our stay perfect as it was a special occasion for us. We can’t wait to come back and spend more time here in paradise.

2024-10-20 via Nuitee
D
Darrell young couple za
8
Very good
2024-05-30 via Nuitee
T
Thuy young couple be
9
Beautiful view from the room to the rice field, Friendly staff. The swimming pool have mineral water
Pros:

Nice view to the rice field from the bed. Friendly staff

2024-05-22 via Nuitee
E
Edward young couple cz
9
Great views, food and staff
Pros:

A good find. The views and location was great, although a little bit further from other attractions. The food in the restaurant was great. The staff (especially Ung) we’re friendly and very accommodating, helping us out with transport, recommendations, etc… Would definitely recommend.

Cons:

Would have liked the option to rent scooters directly at the property (however they gave us a recommendation of where to rent from).

2024-05-16 via Nuitee
P
Phuong young couple vn
9
Lovely stay in general, will consider coming back
Pros:

Location-wise, it’s located in a lovely valley surrounded by staircase paddy fields, but far away from the usual commercialised Mai Chau town, so perfect for those who want peace, like us.
We took an afternoon walk around the area and got a nice early morning bike ride to nearby area which was quite lovely.
The food was absolutely gorgeous! Locally sourced ingredients, seasoned to perfection, in my humble opinion.
The staff were super nice, solicitous and attentive to our needs

Cons:

For the price we paid, I was hoping for a better door 😂 it might sound funny, but big gap underneath the two doors in our room means two things: bugs coming in at night, and loss of aircon coolness in the room

2024-05-05 via Nuitee
S
Stephen family with young children gb
8
A rural gem , great for a few quiet days break in beautiful countryside.
Pros:

We really enjoyed our stay here.
The staff were above and beyond helpful, and really friendly.
Great local food available , and big portions.
The room was large, and comfortable, and the views amazing.
It's a beautiful location stunning scenery peaceful and quiet, great to get away for a relaxing few days.
We were sad to leave, we were made so welcome.

Cons:

Nothing major, it would be helpful to have an electric socket by bedside and some bedside tables.
Also it would of been nice to have some sun loungers around the pool, or some comfy chairs outside.
A menu in each room would also be helpful, but none of these things distracted from the enjoyment of our stay.

2024-03-23 via Nuitee
J
James young couple nl
9
Wonderful people, wonderful place!
Pros:

The resort is absolutely stunning & the staff were exceptionally kind and helpful. We especially liked the naturally heated swimming pool & the views of the surrounding area.

Cons:

The resort is a little outside of town, so make sure you have a method of travelling around in case you don't want to have every meal at the resort.

2024-02-11 via Nuitee