Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Guest education on local ecosystems and culture
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Tour desk
-
Massage services
-
Packed lunches
-
Currency exchange
-
Karaoke
-
Non-smoking throughout
-
Shuttle service (additional charge)
-
Concierge service
-
Heated pool
-
Public transport tickets
-
Outdoor furniture
-
Fruits
-
Spa/wellness center services
-
Beauty Services
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
Face masks for guests available
-
Delivered food - securely covered
-
Thermometers for guests provided by property
-
Key card access
-
Happy hour
-
Cooking class
-
ATM/banking
-
Shopping on site
-
Front desk (limited hours)
-
Free wired internet
-
Access to nearby indoor pool
-
Access to nearby outdoor pool
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Beach umbrellas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Exercise/lap pool
-
Japanese garden
-
Health or beauty spa nearby
-
Swimming nearby
-
Hosted evening meal (reserve)
-
Charcoal grill
-
Guest education on local ecosystems and culture
-
Vegetarian menu options available
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Mountain Views and Relaxing Retreat
Enjoy stunning mountain views and a peaceful retreat at Mai Chau Onsen Retreat. With access to a garden, bar, indoor pool, and outdoor pool, this 4-star hotel is the perfect getaway.
Luxurious Rooms and Amenities
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private bathroom with a bidet. Select rooms even feature a balcony to soak in the panoramic views.
Exceptional Dining and Service
Start your day with a delicious breakfast offering buffet, à la carte, and continental options. The friendly staff, fluent in English and Vietnamese, are available 24/7 to assist you during your stay.
Book now to experience a tranquil stay at Mai Chau Onsen Retreat.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
The surroundings are beautiful. The scenery is amazing. The quietness at night. You could only hear the insects.
The staff is very helpful and pleasant.
This complex has so much potential but, at the time of the year we went, if that was the reason, it lacked maintenance and was, frankly, a bit run down.
The outdoor pools were dirty with lots of leaves and dead insects and a layer of grease on the top. The tiled edges were broken in various places which could cause a bad cut. The area around the pool is stoney and is very uncomfortable to walk on. There are no sunbeds at all, only a couple of dirty, faded plastic chairs.
The indoor pool was also dirty. It's a spa style pool with water jets and jacuzzi area, but neither worked well and when the jets were switched on, hundreds of dead insects came out of the pipes.
The bedroom was okay. It could have been cleaner.
The bedsheets had stains on them.
There was no storage in the room even though the bedroom was large.
There was a damage list with prices for every item.in the room. That seemed rather unwelcoming.
The terrace was very dirty. The uncomfortable chairs were filthy.
The hotel is very isolated meaning you have to have dinner there too. The food was the worst we had in Vietnam. It looked reheated and was very greasy. One of the dishes we had was completely inedible.
The restaurant could be so pretty but is very basic and unattractive. As for the surroundings, the area is idyllic, but the smoke pouring out of a chimney nearby and the smell of burning was very off-putting. We looked on the map and discovered there was a refuse incineration plant nearby. That isn't the hotel's fault, but it does destroy what would otherwise have been a perfect location.
The resort is located deep in the mountains, offering a peaceful and quiet atmosphere. The staff are friendly and quite attentive in assisting guests.
However, the location is far from the town center, and there are very few restaurants or cafés nearby. If you choose to stay here, you will most likely need to use the resort’s dining services.
The soundproofing is quite poor. It is easy to hear footsteps and people walking past the room, which can sometimes be quite noisy.
The food at the restaurant is rather expensive, and the menu has limited options. Most dishes are local specialties, but the quality does not quite match the price.
Breakfast is quite basic. Even though it was not yet the closing time, many items had already run out and there was no sign of them being refilled, leaving guests with very limited choices.
Resort nằm giữa một thung lũng và xung quanh ruộng bậc thang rất đẹp, gần gũi thiên nhiên.
Phòng ốc sạch sẽ ấm áp và nhân viên rất thân thiện, dễ thương. Chủ yếu là thuộc hệ nghỉ dưỡng nhưng cũng có các hoặc động như đi trekking và 2 ngày ở đó thì sáng trước khi về mình được các bạn giới thiệu đi chợ phiên Bao La ở bản, có thêm trải nghiệm khá thú vị. Có dịp mình sẽ quay lại trải nghiệm kỳ nghỉ dài ngày hơn! Cám ơn các bạn đã phục vụ rất chu đáo!
Everything was perfect, the pools are very beautiful, and tge staff is so attentive and polite, they noticed every detail, brought us umbrella, took us by electric car, and even gave a small nice present. And the therm is very beautiful as well, and we were there absolutely alone, and it was raining, so was nice to spend the evening inside. Amazing place.
Small, unpretentious and welcoming resort style place ... Gets a lot of group bookings ... Staff great (but they always seem to be in Vietnam) ... Food good ...
Nothing
I'm
We love the location, the people, the athletic feeling
-Không gian của khu nghỉ là khu biệt lập và riêng tư, rộng rãi và bao quát cảnh quan xung quanh.
-Khung cảnh xung quanh sẽ rất đẹp nếu thời tiết ủng hộ 1 ngày nắng đẹp trong mùa lúa chín. 3 căn nghỉ sẽ chung 1 bể bơi.
-Cung cấp nhiều hoạt động trải nghiệm cho khách có nhu cầu như đạp xe hay tour đi bản....
-Có các hoạt động trải nghiệm trong nội khu cho khách nghỉ mình thấy cũng hay và đáng ghi nhận như chương trình ca hát của dân tộc hay đốt lửa trại....
-Khu để xe có vẻ là tận dụng khu vực quanh nhà dân nên cũng khá lầy lội, cây cầu treo để đi vào khu nghỉ cũng khá biệt lập và có cảm giác mạo hiểm.
-Khu phòng nghỉ nhà sàn có vẻ bắt đầu có dấu hiệu xuống cấp do chất liệu gỗ đặc thù, có thể bị mọt và đã gây lõm 1 vài chỗ sàn cũng như các cột xà, mình nghĩ nên bảo dưỡng thường xuyên thêm chút để tránh bị xuống cấp nhanh.
-Bữa sáng đi kèm vừa đủ và chấp nhận được. Bữa tối thì theo mình trải nghiệm thì giá khá cao,cũng như chất lượng không chắc so được với mặt bằng chung của các nhà hàng tầm trung quanh Mộc Châu( có thể do khu nghỉ nằm hơi hẻo lánh), và thực sự thì đội phục vụ tối hôm mình nghỉ tại đó có vẻ như quá tải và khó đáp ứng được lượng khách ăn tối hơi đông chút xíu tại nơi nghỉ. Đợi lên món rất lâu(nhiều bàn cũng giống nhà mình,mặc dù menu đã được chọn từ trước tầm 2 tiếng) nhưng mình cũng thấy đội nhân viên cũng rất cố gắng,dù có vẻ 1 nửa là người dân tộc nên mình cũng thêm điểm đánh giá cao tinh thần của mọi người. Vậy nên theo mình khách nghỉ có thể cân nhắc lựa chọn đi chơi và dùng bữa tại các nhà hàng tại bản gần nơi nghỉ.
We arrived during a typhoon for one night.
Staff very helpful in getting to our room in the pouring rain.
Room was very nice though the constant rain left little to do.
The indoor hot water pool was pleasant with the water at around 36C.
Had a 1hr massage. Must have been good as i fell asleep!
Bit of a drive from the main road. Extra directions from the receptionist were very useful. Easy to miss turnings in the heavy rain.
Due to the weather, meant we were the only people staying, so the food offerings were very limited.
Local residents love their karaoke - not relaxing. Very loud at times - a Vietnamese problem.
The very first place that welcomed us in Vietnam! The location is stunning, surrounded by breathtaking nature. The staff is exceptional – very kind and welcoming. The room was spacious, and the view from the room was wonderful. We had a great time.
There was nothing to dislike.
Woodworm making noise the whole night and mosquitoes. The swimming pool with hot water has some problems. Food is not good enough comparing with the prices
Your guide to the flawless travel experience
Popular Countries
Get our app
