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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Tour desk
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Soundproof rooms
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Picturesque Location in Sa Pa
Comfortable Rooms with Modern Amenities
Diverse Dining Options
To make the most of your stay in the beautiful Sa Pa, book your room at Charm Hill Sapa Hotel today.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
phòng đẹp, chủ nhiệt tình
Khách sạn cho check-in sớm(4 tiếng) nếu phòng trống, điều này rất nice.
Phòng ốc sạch sẽ thoáng mát và rất rộng rãi.
Chủ nhà rất nice, thân thiện, luôn hỗ trợ kịp thời mọi tình huống.
The rooms were lovely, clean and spacious. The beds were comfortable and the bathroom was nice. The staff were also quite helpful
There was a strong smell of cigarette smoke in the lobby and that followed through into our room which was very unappealing. The water was hot but it seemed to run out after 5 minutes which wasn’t displayed anywhere.
Alojamiento comodo, alejado del centro pero a pocos minutos. Llegamos muy pronto a las 6 AM, y por un modico precio nos dejaron entrar en la habitación, cosa que es de agradecer tras 6 horas de autobus. Sus propietarios son super colaborativos y te ayudan en todo lo que puedan. Pudimos alquilar moto, la misma mañana, avisando con 10-15 minutos antes de salir. Además de darte todas las comodides necesarias.
La habitación muy cómoda, amplia y con la cama más comoda de todos los alojamientos en los que he estado en Vietnam.
Limpieza impecable, tanto en habitación como baño.
Lo unico que puedo destacar es el tema del agua Caliente. Sapa es un sitio en el que hace frio, y es de agradecer darse una ducha de agua caliente al volver de los días fuera. Sin embargo el agua caliente dura muy poco tiempo. Hubieron días que el agua caliente dura 5 minutos y el día que más fueron 8.
Otro tema, es que al quitar la llave de la luz se apaga el termo, y al volver tienes que esperar 20 minutos para que salga agua caliente. Si son dos personas, tiene que ducharse uno y luego esperar un rato para tener agua caliente.
L’hôtel m’a demandé d’annuler la réservation le jour même du séjour car ils avaient surbooké.
Phòng sạch đẹp
Ngoại trừ hơi xa trung tâm ra còn lại rất ok ạ
Hotel room was well presented and had a lovely view and bathroom suite. The property was clean and even provided a nice breakfast. Staff were friendly too.
Nothing, the property was great. We didn’t find a huge amount of shops/restaurants in walking distance but this was OK as it was only a short Grab to the centre.
Možnost checkinu v brzkých ranních hodinách
Slabá snídaně. Nelze platit kartou. Při 24/7 na recepci skoro nikdy nikdo nebyl. Na pokoji byla zima, velmi dlouho trvalo než se pokoj ohřál, velké vlhko a zápach na pokoji.
Comfy beds
A bit isolated
الاكل جداً غير مقبول وغير متنوع
Chỗ nghỉ sạch sẽ, rộng rãi. Thơm tho
Hơi xa trung tâm
La qualité la taille et le confort de la chambre pour un prix complètement raisonnable. La gentillesse du personnel le petit déjeuner. Peu de personnes en cette période. Mais personnel présent et arrangeant.
Rien du tout tout était très bien
- Khách sạn mới, phòng ốc rộng, thoáng đãng, sạch sẽ, buffet sáng ổn trong tầm giá, view nhìn ra núi.
- Phòng thực tế như ảnh.
- Nước nóng có vấn đề, có lẽ do bình chứa nhỏ, k đủ để vặn vào bồn tắm nên k có xài dc. alo chị chủ thì cứ bảo đợi trong khi cứ xả một lúc nước lại lạnh và tiếp tục đợi. thái độ chăm sóc khách chưa tốt, mình tắm nc ấm ấm rồi lạnh.
- Vị trí k ở trung tâm hẳn nhưng vẫn ok.
Big room, freandly and helpful staff, nice breakfast.
Beautiful wooden bath tap.
The listing on booking.com showed the acept credit cards, but they said the machine was broken.
It was a really odd experience, their information book in the room states they take card/visa/mastercard etc, but the staff refused, followed us to our room and refused to leave the room until we'd paid in cash, making us unpack our bags in front of her to find more cash, literally reaching her hand into our wallet to pull out the money. Multiple times despite having our do not disturb sign up staff knocked on the door for various things, once we kind of shouted through the door "not now" because we'd showered and weren't decent (8am) and the staff kept knocking and knocking until I opened the door. There were I think staff/family smoking in the lobby inside which we could smell directly from our beds. The shower room unfortunately flooded everytime we showered, and there was limited hot water, so even though the room had a bath it wasn't usable. Everytime we went to reception there was no one there, and had to wait for a while to be noticed despite there being a bell which we pressed but didn't seem to work. We had laundry done, and quite a few items came back still with visible dirt on them and the socks were still quite wet, making us unsure whether the rest of our washing had actually been done? Was just a bit of an odd vibe and we wouldn't stay again, we'd stayed other places in Sapa in a similar price bracket with better experiences. Sorry!
The stay was really comfortable, the staff is super sweet and courteous.
Breakfast needs to improve as it needs to have more vegetarian options
It was massive. I like that they have a lot of socket and very clean. They clean the room everyday. They have buffet breakfast and they offer to book bus. The location is quiet. It is comfortable. All the staff are awesome, with a can do and excellent service and it gives me a good value of money. They do have fast internet. If you want to skip the busy Place of Sapa and comfort then go here.
Breakfast is early from 7-9 only. The location is quite far from the center. But they can book you a taxi or you can book grab. It is walkable though but it will take you 15mins-20 mins. The view that I had was only residential in front of a junkshop.
Msr Khanh was very helpful and supportive during the journey.
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