Aspens by Whistler Blackcomb Vacation Rentals

1. The Aspens do not post on Booking.com when all their amenities are out, so you could book a visit and be absolutely disappointed when you visit. They think a message 2 days before you arrive, when you already booked months in advance is good enough. Even when it states in bold print “no refunds”, yet they’ll say you could’ve canceled your visit at any time instead of issue a refund.
2. They have no care about what the rooms look like or about any of the amenities inside the rooms. Our room had 1 broken tv, only the small one the living room worked. They had a dvd player but it had zero remote so we couldn’t even utilize it. The patio had maintenance debris on it, paint cans, broken broom handle, some weird metal sign, all shoved in the corner and expected to be alright. There was also dirty socks under the bed from I imagine the last guest who visited…. Doesn’t make me feel like these rooms are cleaned well!
3. The first day of arrival, I go to open the screen door because it is quite toasty in there…. And the whole screen door falls on to me! It wasn’t even on the rail, it was literally just propped up. Completely unsafe, god forbid a child or an elderly person was the one opening it!
4. They were doing some serious maintenance work on their lobby floor. They were using strong heavy duty tile and grout cleaner as well as a sealer and coating remover which the fumes filled the entire 1st floor lobby with a nauseating scent that burns the nose. They are extremely toxic if inhaled, they are supposed to be used in an open space with top tier ventilation happening. They were using these chemicals in the lobby with only two doors to the outside open and multiple little fans up….. you could smell this chemical all the way down to the guest rooms. It was awful and headache inducing. Non of the workers had a mask on while using these chemicals, they had paint chips flying around while the buffer machine was going.

N/a

Die Einrichtung ist alt und in die Jahre gekommen.
Es gab ein konstantes Geräusch über dem Schlafzimmer, was uns sehr gestört hat und uns nicht gut schlafen ließ. Das Personal war jedoch freundlich und um eine Lösung bemüht.

Nothing really

Blinds to deck didn't work, couldn't access deck, wouldn't stay up..Dead batteries in remote. Code access to everything. Pillows to big and firrm

Where to start? The unit was dirty when we first walked in. There were grease stains and stactalites of grease hanging from the ceiling. The bathroom has a broken soap dispenser, missing a hand towel hanger, broken toilet roll holder and dirty floors and tiles.
The bedroom and living area had a layer of dust and it looked like it hadn't been cleaned in a while. The carpet was dirty and full of dirty stains.
Overall this property was small town, middle of nowhere, motel quality at best.
Host was quick to answer questions but poorly managed the situation which was that the unit was dirty.

Everything , lots of problems , cleanliness poor, couldnt get owner for 5 days, waiting for rebates, had to leave 2 days early and am still waiting for Bookig.com to contact me

wardrobe door fell off runners first day
Table lights and bedroom lights faulty
Bathroom needs maintenance / upgrade

nothing of note.

Everything getting tired. Old furniture, beds kitchen etc. places needs upgrading in many areas in the rooms

The room (#133). It’s very tired. Carpet is in terrible shape. Furniture is battered and worn. TV in the LR is very small by today’s standards. No AC … a must by today’s standards. Patio needs an upgrade along with the furniture, 3 mismatched chairs and no table.

The underground parking was a bit confusing. Shortage of trash cans inside and out.

Le gymnase manquait d’équipement d’entraînement. Également, il aurait été bien d’avoir de l’huile pour cuisiner au condo.

There wasn’t really anything that we didn’t like. We really enjoyed our stay.