JstLikeHome - Serenity Suites & Guesthouse

Nobody answers the text message that asked for how to register day before. No clue which room and how to get into the house. Call in front of the door, nobody answers the phone, no doorbell. Then got the message that tell how to get into the room. Read the text message in the -22o'c weather that was very cold! Feel so bad.
there is not any cup for brushing the teeth.
The room is little cold too. there is heater, but too noisy.

Un asco absoluto, me encuentro en contacto con atencion al cliente de booking para que me reeintegren toda la plata. Es un HOSTEL, TODOS LOS ESPACIOS SON COMPARTIDOS con otras personas, no es privado como dice el anuncio en ningun punto. Hay gente fumando marihuana ( el olor es tremwnso imposible de quedarse), la higiene es un asco, encontramos pelos agenos tirados dentro de la propiedad, tazas con bichos y el parking no solo usado, sino que congelado, sin ningun mantenimiento, fue imposoble de poder subirlo porque el auto se patinaba. Con respecto a los animales, no es un lugar para asistir con animales, esta totalmente contaminado el ambiente
Ademas de eso, los dueños no respondieron absolutamente nada, ni los telefonos ni las llamadas, no se hicieron cargo de las devoluciones del checkin y del perro.
Si quieren ahorrarse un problema, no vayan

It’s a shared unit!!!

La chambre était très salle ,il y avait beaucoup trop de bruit , le lit faisait tellement de bruit, l’hôte n’était pas respectueux au téléphone comme ses locataires qui ne respectaient pas les autres en faisant tout ce bruit jusqu’à presque 2h du matin. Ça ne sert à rien d’établir des règles si elles ne vont pas être respectées par tous.

AC filter needs cleaning! Bathroom door close easier and easier to lock! Parking was NOT ideal !

I couldn't sleep because the noise coming from the 3 flat was too much. People lodged on top of our room were bagging the floor . I asked my daughter to report to the staff that came for housekeeping and laundry but she replied nothing can be done

The room was small , no where for suitcases. Bathroom had no hangers for clothes or towell while showering. Only one hand towell in a shared bathroom , it was wet & unsanitary.
Bedroom floor had dirt on it. The bed had only sheets on it & a duvet thrown on bedside table, no duvet cover. Towels weren’t folded just piled on the bed. The common room next to bedroom was in use & we could hear people talking etc. Room is not soundproof which is unsuitable for a shared suite.

The host lied about the listing, and refused a refund once I figured out the lie.

The walls/windows/floors/ceiling are very thin. Noise from other rooms, floors, and the stairwell made it difficult to sleep. I wouldn't recommend the space for light sleepers or those that want a quiet space. I know that can't be changed, but feel it's important for people to know.

Not a thing