The Ora Hotel, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.6 (1673 reviews)
88 Albert St , Ottawa , ca

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central location
Well-equipped accommodations
Friendly staff
Cons:
Cleanliness issues
Booking confusion
Street noise

Categories

Cleanliness
7.1
Several reviews mentioned dirtiness and unclean conditions.
Service
9.6
Generally positive mentions of helpful staff, but issues with reservations noted.
Location
9.6
Many reviews highlight the central and convenient location.
Room Quality
7.6
Some rooms mentioned as well-equipped, but issues with cleanliness affected perception.
Amenities
9.1
Well-equipped kitchen and additional amenities praised, despite some logistical complaints.
Value for Money
7.6
Concerns regarding pricing due to booking issues and cleanliness impacting value perception.
Food and Beverage
9.1
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.1
Mostly positive feedback outweighing significant reservation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 04:37

Property Description

Modern Aparthotel in the Heart of Ottawa

Convenient Amenities: Sonder Arlo offers free WiFi and fully equipped kitchens in every unit, making it a perfect choice for both short and long stays.

Central Location: Situated just steps away from popular attractions like Rideau Locks and Peace Tower, Sonder Arlo provides easy access to key landmarks and museums in Ottawa.

Nearby Attractions: Explore Parliament Hill, Supreme Court of Canada, and Ottawa Convention Centre, all within walking distance from the aparthotel.

To experience comfort and convenience in the heart of Ottawa, book your stay at Sonder Arlo today.

Important information:

Please note: you may hear construction noise from renovations nearby.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.6
Based on 1673 reviews
Cleanliness: 7.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 9.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 9.1
G
Girouard solo_traveller ca
9
Apartment style hotel in Ottawa, Canada
Pros:

The bed was comfortable with lots of pillows. The kitchen was well equipped.
A light breakfast was included with fruit, yogurt, muffins, toast, bagels, pancakes and coffee/tea.
Although we didn't use the laundry room it had several washers and dryers and was very clean.

Cons:

We weren't thrilled that our $150 security deposit would take 3-5 days to be released.

2026-08-29 via Nuitee
M
Mahamadou solo_traveller ma
9
Peu satisfait
Pros:

L'emplacement

Cons:

3 jours passés dans la chambre sans nettoyage ni changement de drap

2026-08-29 via Nuitee
A
Andreza solo_traveller ca
10
2026-08-29 via Nuitee
M
martin solo_traveller ca
9
2026-08-29 via Nuitee
S
Salima family_with_children fr
8
Centre
Pros:

Le lieu proche de tout, la chambre plutôt grande et bel hôtel

Cons:

Le petit déjeuner. Peu fourni, salle petite et horaire de fin à 9h cest trop tôt .
Couette du canapé à revoir.

2026-08-28 via Nuitee
L
Laura solo_traveller ar
9
Pros:

la cocina super completa, tal cual se ve en las fotos y la posibilidad de cocinar lo que quieras. hasta lavavajillas tiene. La cama comodisima la ubicación fantastica. si queres combinar trabajo y descanso. es ideal

Cons:

estuve x trabajo con dos estancias distintas, y en una de las habitaciones no tenia placard, si un perchero, pero el placard es super util, sobre todo para mantener ordenada la habitacion

2026-08-28 via Nuitee
L
Lynwen family_with_children gb
9
Great for a family. Comfortable and modern
Pros:

It’s close proximity to the centre of Ottawa. The apartment was well appointed, modern and very comfortable. Free breakfast was a bonus

Cons:

The noise on the street outside meant that we didn’t want to spend time on the balcony - but the double glazing was good and couldn’t hear it from inside. Still awaiting my deposit back - well over a week later! 😳

2026-08-28 via Nuitee
Y
Yakir solo_traveller il
10
Pros:

Excellent location
Well-equipped room
Good value for money

2026-08-28 via Nuitee
Y
YAKIR solo_traveller il
10
Pros:

Same compliments as my previous review

2026-08-28 via Nuitee
G
Guido family_with_children it
9
2026-08-28 via Nuitee
M
Moussa couple gn
8
2026-08-28 via Nuitee
O
Olivia solo_traveller ca
10
Great stay
Pros:

Very cozy and modern

Cons:

Not a full breakfast but still great!

2026-08-27 via Nuitee
C
CARLOS ENRIQUE couple co
8
Disfruta Ottawa
Pros:

Desayuno

Cons:

Nada

2026-08-27 via Nuitee
E
evelina family_with_children it
8
2026-08-27 via Nuitee
S
Stephan family_with_children de
8
Sehr gute Lage - toller Aufenthalt in Ottawa
Pros:

Gute Lage und Ausstattung, Fitnessraum

Cons:

Das Geühstück war sehr reduziert - hätte man sich sparen können

2026-08-27 via Nuitee
M
Martina solo_traveller ie
7
Pros:

Location

Cons:

No adapter for power, bought one that didn't work, no cable connection socket for phone, no toothpaste, slippers or razors provided (all could be purchases, shower had curtain rather than glass, street access difficult for wheelchair. Breakfast included, but no meat option.

2026-08-27 via Nuitee
D
Deborah solo_traveller ca
5
Pros:

Good location. Room was clean, spacious and well equipped

Cons:

The breakfast was pretty miserable. Mostly sugary yogourt and muffins, limited fruit, cheap bread etc. No cereal or even oatmeal packs. Some staff were not very gracious and made the experience feel as if they were being inconvenienced.

2026-08-27 via Nuitee
C
Cherie solo_traveller sg
6
2026-08-27 via Nuitee
D
Dominique couple ca
4
2026-08-27 via Nuitee
S
Scorpio couple hr
8
Odlična lokacija hotela, ljubazno osoblje i velike prostrane sobe s vlastitom kuhinjom
Pros:

Osoblje je ljubazno, lokacija hotela je odlična na par minuta pješice od parlamenta i mnogih značajnih turističkih lokacija u gradu. Soba je bila velika i prostrana.

Cons:

Naša soba ima jako malo dnevne svjetlosti i gleda orijentirana je direktno na poslovnu zgradu, pa nema baš privatnosti u sobi. Doručak je samo do 9 sati ujutro, a najveće gužve se stvaraju u 8:30 sati što bi mogao biti znak hotelu da bi puno bolje bilo da doručak traje do 10 sati, posebice jer se pola blagavaonice renovira pa nemaju svi stol za sjesti i pojesti doručak u miru.

2026-08-27 via Nuitee