Regency Inn & Suites

Hotels
4.8 (58 reviews)
14621 U.S. 59 , Houston , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Familiar location
Cons:
Infested with roaches
Standard amenities

Categories

Cleanliness
4.69
The hotel is infested with roaches and that’s unacceptable.
Service
6.66
The staff were super nice.
Location
6.7
The area is familiar to me.
Room Quality
4.65
The bed and towels were clean, but could be improved.
Amenities
3.68
A few better and more amenities would be good.
Value for Money
5.64
Standard quality for this hotel tier.
Food and Beverage
3.69
Standard quality for this hotel tier.
Overall Experience
2.66
Overall experience affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:52

Property Description

Convenient Location
Strategically located near major attractions such as Minute Maid Park and George R. Brown Convention Center.

Modern Amenities
Enjoy air-conditioned rooms with a flat-screen TV and free WiFi throughout the property.

Exceptional Service
Benefit from room service, a 24-hour front desk, and comfortable bedding for a relaxing stay.

To book your stay at Regency Inn & Suites and experience comfort and convenience in Houston, contact us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.8
Based on 58 reviews
Cleanliness: 4.69
Service: 6.66
Location: 6.7
Room Quality: 4.65
Amenities: 3.68
Value for Money: 5.64
Food and Beverage: 3.69
Overall Experience: 2.66
G
Garza couple us
3
No working TV
Pros:

Comfortable

Cons:

TV didn't work

2026-01-08 via Nuitee
A
Ashley
6
Pros:

Never got my deposit

2025-10-08 via Nuitee
M
Mark Allan
8
Pros:

The staff were super nice. But they were just very hard to understand. I know that it is a cheap motel.
And the bed and the bed, the towels were clean. But a few better and more amenities would be good

2025-09-24 via Nuitee
G
Garonisha solo_traveller us
1
Joe’s Apartment. If u don’t knoe what I mean look it up. It’s about a guy who’s apartment is infeste
Cons:

The hotel is infested with roaches and that’s unacceptable. I could barely sleep due to roaches crawling on my face and bodie. I do not recommend this hotel. I took pictures and videos.

2025-08-29 via Nuitee
E
Eduardo solo_traveller us
1
2025-08-24 via Nuitee
B
Balleza family_with_children us
10
I will definitely stay again…
Pros:

The area is familiar to me…

2025-07-14 via Nuitee
C
Camran
2
Pros:

Horrible

2025-07-03 via Nuitee
H
Haywood solo traveller us
7
Good
2025-06-28 via Nuitee
V
Verified traveler
2
NOT PET FRIENDLY!
Pros:

We booked online. Said it was pet friendly. It was 10 pm on a Saturday night. When I tried to check in he said no. "I cannot give you a room No pets!" I said it showed pet friendly online. He would not give me a room. It was 10pm on Saturday night! We were there for a funeral. It was very upsetting! We left and had to find another place!

2025-06-23 via Nuitee
T
Taija young couple us
1
Staff incomplete, rude and had a vey bad attitude
Pros:

Nothing

Cons:

Everything

2025-06-10 via Nuitee
J
Javisf young couple us
3
Below average
Pros:

No breakfast included;

Cons:

the facilities were sort of clean, but very outdated and carpet smelled. The location was convenient, but right on the edge of the freeway and loud.

2025-03-16 via Nuitee
L
Laura
10
Pros:

Great place for the money

2025-03-14 via Nuitee
T
Tammy
4
One night was enough
Pros:

We were late checkin kid was playing video games. Didn’t greet me, couldn’t hear him through the glass, never made eye contact, I prepaid he asked for a card for incidentals, handed me a remote and one key. Up the stairs we went. No safety lock on the inside, no wash cloths, outlets were all messed up and with a cpap machine those need to work. Black long hair all over, and the floor was sticky.

2025-03-14 via Nuitee
M
Mgdh young couple us
1
Bad
2025-03-03 via Nuitee
R
Ryliann solo traveller us
2
Not maintained well, high crime area
Pros:

Room was decent sized, decent TV and bed linens

Cons:

There was a bullet hole thru My door. The bath tub/shower handle was stuck and not only could I not get hot water, but then couldn't get the cold water to turn off. At all. Steady stream of water running all.night long as the front desk said it would be the next morning before anybody could look at it. I am NOT a picky person nor do I usually complain but this was bad. I ended up leaving a few hours after check in.

2025-02-13 via Nuitee
K
Ke young couple us
7
Good
2025-02-09 via Nuitee
E
Erin partner
2
Pros:

one of the WORST hotels we have ever stayed at.

2025-02-07 via Nuitee
B
Brittany review category business travellers us
10
Exceptional
2025-01-24 via Nuitee
E
Ernesto young couple us
4
Disappointing
2025-01-17 via Nuitee
B
Brittany review category business travellers us
10
Exceptional
2025-01-03 via Nuitee