Facilities

Proposal/romance packages available
Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Street parking
Wheelchair accessible
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable prices
Clean and modern rooms
Cons:
Cleanliness issues
Some noise disturbances
Limited amenities for certain travelers

Categories

Cleanliness
5.46
Complaints about stains on pillows and odor in the room significantly impacted cleanliness sentiment.
Service
7.93
Staff received multiple positive mentions for being friendly, helpful, and accommodating.
Location
7.47
Several reviews highlighted the convenience of the location with nearby bars and restaurants.
Room Quality
6.92
Most rooms were described as modern and clean, with good design.
Amenities
6.45
Generally good amenities, though some guests noted limited features typical of a love hotel.
Value for Money
7.91
Guests mentioned affordable prices considering the services offered.
Food and Beverage
7.46
Breakfast was frequently mentioned as good, contributing positively to the stay.
Overall Experience
6.43
Overall, guests enjoyed their stays and mentioned several positives, balancing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:00

Property Description

Rooftop Terrace with Stunning Views
Take in the breathtaking views from our rooftop terrace while enjoying your stay at Jacayl Hotel. The perfect spot to unwind and relax after a day of exploring the city.

Luxurious Guestrooms with Premium Amenities
Indulge in one of our 45 guestrooms, each thoughtfully designed for your comfort. Experience a cozy ambiance with fireplaces, Smart televisions, and plush pillowtop beds.

Convenient Location with Easy Access to Key Attractions
Located in the bustling Cau Giay district, our hotel offers easy access to popular landmarks like Vietnam National Convention Center and My Dinh National Stadium. Explore the vibrant city of Hanoi with convenience.

Plan your stay at Jacayl Hotel for an unforgettable experience in Hanoi.

Important information:

  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

See all policies

Location

Guest Reviews

7
Based on 28 reviews
Cleanliness: 5.46
Service: 7.93
Location: 7.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 6.43
P
PHU • couple • vn
9
2026-03-18 • via Nuitee
B
Buu Thu • couple • vn
7
Pros:

Overall room set up is just like the photo. Room is very spacious.

Cons:

The bathroom should be renovated.

2026-03-15 • via Nuitee
C
Chau • couple • vn
2
nope
Pros:

nothing

Cons:

hotel cho couple, ko phù hợp cho khách đi công tác hay gia đình. thông tin không được ghi rõ trên app.

2026-03-06 • via Nuitee
L
le trung • couple • vn
9
2026-03-02 • via Nuitee
T
Tserenbyamba • couple • mn
4
Cons:

This was a poor choice for families and travelers. The place was not very comfortable, and the breakfast had very limited options.

2026-01-31 • via Nuitee
L
Le • solo_traveller • vn
10
Pros:

Không gian riêng tư

Cons:

Không có

2026-01-25 • via Nuitee
Q
Quoc Cuong • couple • sk
9
2026-01-21 • via Nuitee
T
thara • couple • fr
8
2026-01-20 • via Nuitee
U
Uyên • couple • vn
10
2026-01-18 • via Nuitee
D
Duy • couple • vn
6
2026-01-16 • via Nuitee
N
Nhật Minh • extended_group • vn
5
2026-01-16 • via Nuitee
P
Pi Cheng • solo_traveller • tw
9
Pros:

櫃台員工熱心幫我換錢支付Grab bike車資。

2026-01-13 • via Nuitee
E
EA • couple • my
7
Will book agaiin
Pros:

Staff very helpful

Cons:

Toilet abit dirty

2025-12-29 • via Nuitee
S
Sơn • couple • vn
8
2025-12-27 • via Nuitee
C
CHEN JU • extended_group • tw
8
2025-12-06 • via Nuitee
M
marie • couple • ch
5
Découvert d’un love hôtel
Pros:

Attention c’est un LOVE HÔTEL et pas un hôtel pour y passer un séjour.

Cons:

Taches sur l’oreiller, odeur très forte de parfum en continu dans la chambre, équipement destiné à un love hôtel et pas de quoi étendre les vêtements.

2025-11-16 • via Nuitee
S
Stephan • couple • ch
8
Pros:

Die Lage

Cons:

Hellhörig

2025-11-16 • via Nuitee
T
Toan • couple • vn
7
Được
Pros:

Khá sạch, thơm

Cons:

Khách hơi ồn ào

2025-11-08 • via Nuitee
C
Clara • extended_group • us
10
Pros:

Staff are really friendly most especially the breakfast team, they really have the best morning smiles! The staff, she personally fixed our sim/data issues for us to have internet connection. The hotel was very affordable and peaceful tho its not close to the downtown.

2025-11-03 • via Nuitee
L
Louie • couple • gb
10
We enjoyed our stay here
Pros:

Only stayed for one night before heading to the airport, but my family and I enjoyed the space. The rooms were modern and clean just like how it is depicted in their photos. The receptionist were kind and helpful. There are a few restaurants and cafes nearby (within 10 minutes walking). We had wished to stay longer

2025-11-01 • via Nuitee