The Moon Boutique Hotel Cat Ba

Hotels
9.6 (678 reviews)
Núi Ngọc 04 , Cat Ba , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and comfortable rooms
Cons:
Noisy surroundings
Breakfast could improve
High relative cost

Categories

Cleanliness
9.65
Most reviews mention cleanliness positively, highlighting well-maintained rooms.
Service
10
Overwhelmingly positive sentiment about the staff being friendly and helpful.
Location
9.92
Multiple reviews praise the central location and accessibility to attractions.
Room Quality
9.46
Rooms described as comfortable and stylish, though some mention age and decor.
Amenities
9.41
Amenities mentioned positively, including good breakfast offerings.
Value for Money
9.44
Generally positive, but slight concerns about expense compared to other options.
Food and Beverage
8.9
Breakfast noted as a weaker point in some reviews, affecting score slightly.
Overall Experience
10
Overall satisfaction reflected in reviews with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Beachfront Location
Enjoyable Amenities
Convenient Services

Book now to experience a memorable stay at The Moon Boutique Hotel Cat Ba.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 678 reviews
Cleanliness: 9.65
Service: 10
Location: 9.92
Room Quality: 9.46
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 8.9
Overall Experience: 10
C
Cyrille77b solo_traveller fr
10
Pros:

La chambre tres confortable.

2026-05-16 via Nuitee
L
Loris extended_group be
9
Pros:

Very big rooms, clean and exceptional breakfast. One of the rooms we rented had a smell of humidity and there was condensation on the shit, but that did not bother us and there is AC to correct that.

2026-05-12 via Nuitee
J
Jessica couple us
10
Exceptional service at a great hotel
Pros:

The hotel is very clean and the room is super comfortable and modern. Despite being in the heart of the town center, it was quite quiet where we were on a higher floor. They even have a waiting room if you arrive early or check out early so that you have a place to store yourself or your things while waiting for a bus. The staff was incredible. They went out of their way to make us feel welcome and help us with any detail. The breakfast was delicious. The hotel also partners with a tour company, so they helped us to arrange some tours in town - these were some of our best tour guides of the trip. Truly a great hotel.

2026-05-12 via Nuitee
Q
Quentin solo_traveller be
9
Very nice
Pros:

Really good service, everything perfectly clean and nice rooms. Perfect for a family with children.

2026-05-12 via Nuitee
J
Jessica family_with_children au
10
2026-05-12 via Nuitee
M
Mathilde couple fr
8
Pros:

Très bel établissement , chambre spacieuse, petit dej copieux et rooftop très sympathique !

Cons:

Nous avons trouvé une petite bête sur le bureau ..

2026-05-11 via Nuitee
L
Lucy family_with_children gb
10
Excellent stay in Cat Ba
Pros:

Modern, spacious and excellently located. Staff were very friendly and breakfast was great

Cons:

Nothing

2026-05-09 via Nuitee
G
Gerard solo_traveller fr
10
Exceptionnel
Pros:

Cet hôtel est exceptionnel
Très bien situé et que dire de la chambre et des services
Petit déjeuner au top propreté exceptionnelle
Après deux mois passés au Vietnam c'est le meilleur hôtel que nous ayons eu
Merci à toute l'équipe pour son professionnalisme et sa gentillesse
Cet hôtel vaut mieux qu'un 3 étoiles

Cons:

Rien

2026-05-09 via Nuitee
D
Daniel extended_group de
9
Super Lage, tolles Personal & Service, exzellentes Frühstück.
Pros:

Sehr nettes Personal, zuvorkommend und hilfsbereit bei der Planung von Aktivitäten. Sehr gutes und reichhaltiges Frühstück aus der Karte mit lecker Kaffee und Smoothies.

2026-05-08 via Nuitee
L
Lucas solo_traveller fr
10
Pros:

Après quelques autres hôtels au Vietnam, nous sommes arrivés sur l'île de Cat Ba dans ce petit hôtel "boutique" qui a dépassé nos attentes. Nous avons tout apprécié : le service était parfait notamment le lien avec la société pour l'organisation des sorties, le petit déjeuner était très bon et la literie était extrêmement confortable.
L'emplacement est également idéal. Rien à redire, le rapport qualité/prix vaut le coup.

Cons:

Rien. Tout était parfait.

2026-05-07 via Nuitee
A
Alessandra solo_traveller it
10
Pros:

Posizione centrale, personale cortese

Cons:

Niente

2026-05-07 via Nuitee
M
Mayan solo_traveller il
9
Pros:

מקום מהמם עם צוות מקסים!
חדרים נקיים וגדולים מאוד, מיטות נוחות שקשה לצאת מהם בבוקר.
מקלחת מדהימה ונקייה.
למלון יש גג מאוד נחמד עם תצפית לים וההליכה מאוד קצרה לים מהמלון.

Cons:

לצערי הרב המלון בעבר היה קו ראשון לים והיום המצב השתנה ובנו שטח שלם נוסף על הים.
החוף קצת התרחק אבל הליכה מאוד קצרה אליו.
כל האי בבנייה מאסיבית מה שיוצר מצב בעייתי לרוב העסקים באיזור

2026-05-04 via Nuitee
H
Hà Linh solo_traveller vn
10
Pros:

Phòng đẹp, giống trên ảnh, vị trí trung tâm, thuận tiện. Nhân viên khách sạn niềm nở, thân thiện

2026-05-04 via Nuitee
P
PAULINE family_with_children fr
10
Hôtel exceptionnel où tout était absolument parfait du début à la fin !
Pros:

Absolument tout : l équipe est d une compétence et gentillesse remarquable, les chambres sublimes et la literie au top, l emplacement est idéal et le petit déjeuner excellent

Cons:

Rien, nous avons adoré la totalité de cet hôtel

2026-05-04 via Nuitee
P
Philip couple de
10
2026-05-02 via Nuitee
M
Maximilian couple de
10
Wunderbares Hotel inmitten des Bau-Dschungels von Cat Ba
Pros:

Die Unterkunft könnte kaum zentraler liegen, um Cat Ba zu erkunden. Das Hotel ist ziemlich neu und dementsprechend in gutem Zustand. Sauberkeit ist definitiv gegeben und das Personal war sehr freundlich und hilfsbereit. Insbesondere die Dame und der Herr beim Frühstücksbuffet waren unglaublich liebenswert und kundenorientiert. Zentrale Klimaanlage hat wunderbar funktioniert, ganz ohne Feuchtigkeit oder arktische Nächte. Auch die Dachterrasse nebst Ausblick über die entstehende Stadt-Erweiterung Cat Bas bis hin zum Meer hat uns sehr gut gefallen. Das dazugehörige Reise-/Ausflugsbüro ist definitiv empfehlenswert. In Summe ein gutes und preiswertes Hotel, um die umliegende Natur inkl. Ha Long Bay erleben zu können, was auch der Grund für unseren Aufenthalt war.

Cons:

Die unmittelbare Umgebung, eigentlich jedoch die Insel als solche, ist sehr stark durch Bauarbeiten geprägt. Diese Entwicklung ist kritisch zu betrachten, jedoch nicht dem Hotel anzulasten. An der Unterkunft hat mir daher eigentlich nichts nicht gefallen!

2026-04-27 via Nuitee
S
SUSAN solo_traveller au
10
Over the Moon with this one! Excellent
Pros:

À la carte breakfast was delicious - the staff will always ask if you want more. Location perfect - very central to everything and the have a tour desk Cat Ba Ventures on site.

Cons:

Nothing - it was wonderful

2026-04-25 via Nuitee
D
Dale couple ca
10
Pros:

The breakfast was great. The location is excellent. The staff were very helpful and attentive

2026-04-21 via Nuitee
B
Belinda couple nz
10
Pros:

The location was fantastic and the staff were exceptional - could not fault this accommodation

2026-04-19 via Nuitee
E
Eric couple gb
10
Truly exceptional!
Pros:

We couldn't imagine a better base for visiting Cat Ba. The hotel is located in the center of Cat Ba town with many nearby restaurants and cafes. We received a welcome gift of delicious smoothies and fruit at check-in, and our room was spotlessly clean, spacious and very comfortable (with kettle/fridge provided and excellent air conditioning, the soundproofing was great and we weren't bothered by any construction noise). The staff were exceptionally kind and helpful, booking private transfers from Ninh Binh and to Hanoi - they even found us a discounted voucher for the onsen at the Flamingo Resort when we asked their help to make a booking! Breakfast is a la carte and has a great variety of Western and Vietnamese dishes (the smoothies are outstanding).

Cons:

No issues - our stay was delightful

2026-04-19 via Nuitee