The Moon Boutique Hotel Cat Ba

Hotels
9.6 (631 reviews)
Núi Ngọc 04 , Cat Ba , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and comfortable rooms
Cons:
Noisy surroundings
Breakfast could improve
High relative cost

Categories

Cleanliness
9.65
Most reviews mention cleanliness positively, highlighting well-maintained rooms.
Service
10
Overwhelmingly positive sentiment about the staff being friendly and helpful.
Location
9.92
Multiple reviews praise the central location and accessibility to attractions.
Room Quality
9.46
Rooms described as comfortable and stylish, though some mention age and decor.
Amenities
9.41
Amenities mentioned positively, including good breakfast offerings.
Value for Money
9.44
Generally positive, but slight concerns about expense compared to other options.
Food and Beverage
8.9
Breakfast noted as a weaker point in some reviews, affecting score slightly.
Overall Experience
10
Overall satisfaction reflected in reviews with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Beachfront Location
Enjoyable Amenities
Convenient Services

Book now to experience a memorable stay at The Moon Boutique Hotel Cat Ba.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 631 reviews
Cleanliness: 9.65
Service: 10
Location: 9.92
Room Quality: 9.46
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 8.9
Overall Experience: 10
E
Elinor couple gb
10
Pros:

Lovely hotel, seemed very recently renovated. Staff were really kind and helpful with great recommendations. Breakfast was made to order every morning - the best we’ve had in Vietnam!

2026-03-07 via Nuitee
A
Ahn couple kr
10
Love it
Pros:

Really good room and friendly staff ! breakfast was good as well. We really enjoy our stay <3

2026-03-03 via Nuitee
M
Maryline family_with_children fr
10
Pros:

Bon service

2026-03-02 via Nuitee
V
couple vn
10
Đáng tiền
Pros:

phòng đẹp lámmm, yêu cực kì, vừa ấm vừa sang xứng đáng giá tiền <3 còn các bạn lễ tân ở đây rất thân thiện, mình ở 1 đêm thui nma các bạn quan tâm lám, đồ ăn sáng nhon okila nhoa 🤘🏻🤘🏻

2026-03-01 via Nuitee
P
Philipp couple de
10
2026-03-01 via Nuitee
H
Hương couple vn
10
Tuyệt vời
Pros:

Khách sạn mới, phòng sạch sẽ, vị trí trung tâm nên đi lại rất tiện, thiết kế đẹp, có gu, lên hình rất xinh, cực hợp để check-in.

Bữa sáng nhiều lựa chọn và rất ngon, được phục vụ tận bàn rất chu đáo. Nhân viên thân thiện, hỗ trợ đặt đầy đủ dịch vụ như xe đưa đón, tour tham quan và tư vấn địa điểm ăn uống, vui chơi rất nhiệt tình.

Tổng thể là một khách sạn đáng ở khi đến Cát Bà.

2026-03-01 via Nuitee
P
Peter couple nl
8
Geweldig
Pros:

Lux hotel met fijne kamers en vriendelijk personeel. Goed ontbijt.

Cons:

.

2026-02-26 via Nuitee
M
Max extended_group de
10
Toll designtes Hotel in zentraler Lage
Pros:

Wunderschönes Zimmer, leckeres Frühstück, nettes Personal, sehr hilfsbereit

2026-02-25 via Nuitee
H
Hiếu extended_group vn
8
Kỳ nghỉ
Pros:

Khách sạn mới, nhân viên rất thân thiện, nhiệt tình. Vị trí khách sạn trung tâm. Đồ ăn sáng ngon

Cons:

Hơi ít dịch vụ

2026-02-23 via Nuitee
R
Robin family_with_children nl
9
2026-02-22 via Nuitee
P
Paul couple gb
9
You will not be disappointed with how comfortable it is to stay and sleep in the beds. Staff are extremely polite, helpf
Pros:

Extremely Comfortable rooms and beds.

Cons:

No fault of the hotel but all the building works ongoing outside.

2026-02-10 via Nuitee
P
PeterM62 family_with_children gb
10
Pros:

Good location, delightful helpful staff

Cons:

Nothing

2026-02-10 via Nuitee
C
Christian couple de
10
Great atmosphere, wonderful stay!
Pros:

Super helpful staff.
Wonderful room.
Nice bathroom.
Comfy beds.
Room with a view.
Great location.

Cons:

Breakfast a la carte was okay, not really vegan options but no real reason to complain.

2026-02-09 via Nuitee
M
Michael couple ca
10
Nice room amazing breakfast
Pros:

The hotel staff as always in Vietnam were amazing, for me breakfast stood out as a really high-end experience, ala carte with an amazing barista and server
Rooms were everything we wanted clean beautiful decor and large
Loved it

2026-01-30 via Nuitee
P
Philippe couple nl
8
Pros:

Vriendelijk personeel

Cons:

De tours die werden aangeboden waren aan de dure kant. Goede service om een busreis terug naar Hanoi aan te bieden, maar deze was niet zo comfortabel.

2026-01-29 via Nuitee
E
Eliane extended_group fr
10
Pros:

La propreté , l’amabilité, le petit déjeuner , le confort

Cons:

Rien

2026-01-28 via Nuitee
S
Sonia family_with_children es
10
Pros:

Todo.

Cons:

Todo estuvo bien, la verdad.

2026-01-23 via Nuitee
A
Alex couple us
10
2026-01-21 via Nuitee
R
Rozenn extended_group fr
10
Pros:

Hôtel très bien situé et chambre très confortable. Ils peuvent vous organiser des excursions de qualité autour de l’île et sont très réactifs via whatsapp

2026-01-20 via Nuitee
D
David couple gb
10
Great stay for our overnight in Cat Ba
Pros:

The hotel was is very well presented. Only 1 year old and very well decorated. The room was a great size and very clean. Beautifully designed. The staff were very professional and welcoming.

Cons:

The restaurant was only open for breakfast and lunch

2026-01-20 via Nuitee