Palm Boutique Village - STAY 24H

Hotels
9.4 (288 reviews)
254 Cửa Đại, Cẩm Châu, Hội An, Quảng Nam , Hoi An , vn

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Nice pool
Good location
Cons:
Dirty common areas
Broken sun beds
Lack of air conditioning

Categories

Cleanliness
8.33
The common areas and rooms were reported as dirty and in need of maintenance.
Service
10
Staff were extremely friendly and helpful throughout the stay.
Location
9.8
Good location with access to facilities and eateries.
Room Quality
9.34
Rooms were spacious with nice beds, but there were concerns about old furniture and some lack of comfort.
Amenities
8.79
Nice pool and private amenities, but some issues with broken sun beds.
Value for Money
9.32
Overall enjoyable stay, but some improvements needed for better value.
Food and Beverage
9.78
Food options near the location were convenient and effective.
Overall Experience
9.83
Despite some issues, generally a very good experience with great potential.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:58

Property Description

Luxurious Accommodation
Indulge in a stay at Palm Boutique Village - STAY 24H where every room is equipped with modern amenities and elegant decor. Enjoy the comfort of air conditioning, a flat-screen TV, and a private bathroom in each unit.

Relaxation and Recreation
Unwind by the outdoor swimming pool or explore the lush garden surroundings. For those seeking adventure, take advantage of bike and car hire services to discover the nearby beaches or enjoy a leisurely cycle in the area.

Delightful Dining Options
Start your day with a delicious breakfast offering a variety of choices. Whether you prefer an à la carte selection or a hearty Full English/Irish meal, the on-site restaurant caters to all tastes.

Ready to experience luxury and convenience at Palm Boutique Village - STAY 24H? Book your stay now and create unforgettable memories.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Airport code: DAD

Location

Guest Reviews

9.4
Based on 288 reviews
Cleanliness: 8.33
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 8.79
Value for Money: 9.32
Food and Beverage: 9.78
Overall Experience: 9.83
H
Hang
6
Pros:

Very old and decrepit hotel.

2025-07-27 via Nuitee
L
Lisa family with young children gb
8
Very good
Pros:

The private pool was a lovely edition and the bedrooms were extremely spacious with excellent on suite bathrooms. The staff were extremely friendly and helpful

Cons:

Some of the sun beds were broken as was the sun parasol but after we informed reception they brought us a working parasol

2025-07-21 via Nuitee
M
Monica family with young children de
5
Passable
Pros:

The common areas of the house complex are very dirty,the living dining rooms of the house, and corredors are dirty, old furniture and not comfortable.

Cons:

the rooms are big, beds are very nice.

2025-07-17 via Nuitee
M
Melissa family with young children au
8
Awesome place for families, lovely pool, helpful staff & close to other facilities/eateries.
Pros:

We had the whole villa to ourselves & the pool was great to keep the kids entertained.

Cons:

There was no air conditioning downstairs in the dining/lounge area, just fans. It would have been good for the family to all be together if it was cooler. We also couldn’t lock the downstairs doors from the outside, which made us feel as if we couldn’t leave things in the dining/kitchen/lounge area.

2025-07-16 via Nuitee
A
Adrian
2
Appalling treatment
Pros:

I booked this so called hotel at short notice. I had concerns about the booking. Myself and Hotels.com tried very unsuccessful to settle the issue. They couldn't even be better to reply

2025-07-02 via Nuitee
M
Michael family with young children au
4
Disappointing
Pros:

The pool was very nice The staff was very friendly and helped us out. Location was good

Cons:

I stayed here recently and unfortunately, it didn’t quite meet expectations. There was no air conditioning in the main living area, which made it uncomfortably hot. There were also quite a few geckos and spiders around, which was a bit off-putting. The doors and windows didn’t close or lock properly, which made me feel unsafe during my stay.

The living room has a lot of potential, but it really needs some improvements—adding curtains would make a big difference, as there was no privacy from the surrounding apartments. With a few small changes, this place could be much more enjoyable.

2025-06-22 via Nuitee
A
Anonymous with friends gb
9
Nice spacious room, comfy beds, lovely staff
Pros:

The beds are were really comfy and the staff were so helpful. Helped book our taxi to Danang, ensured our washing was done the evening before as we checked out at 8am. Great service

Cons:

We could hear the hostel next door from the bathroom. This didn’t disturb us going to sleep when we wanted.

2025-05-21 via Nuitee
A
Adrian young couple gb
9
Little Gem
Pros:

Lovely hotel.
Very clean. Large room and balcony.
Staff very helpful.
Nice and quiet.
Pool shared with only 4 apartments.

Cons:

Location a bit further out than expected so taxi required to get to nightlife and Old Town

2025-05-20 via Nuitee
D
Dimitri young couple ro
10
Exceptional
2025-05-18 via Nuitee
J
Jeff family with young children au
10
Exceptional
Pros:

It's a nice location not to far from town

2025-05-03 via Nuitee
V
Vanessa family with young children au
8
Great location & private pool 🩷
Pros:

The private pool was lovely, the staff were friendly & helpful & they showed us through the villa prior to payment.

Cons:

Kitchen was a bit dirty, the main living needed air conditioning or ceiling fans.

2025-04-26 via Nuitee
L
Lydia family with young children nz
10
Exceptional
Pros:

Great pool and dive shop on site

2025-04-18 via Nuitee
N
Neale young couple au
2
Misleading & disgraceful
Pros:

Pool & Ha My the receptionist, she was lovely, very accomodating & obviously embarrassed about state of apartments

Cons:

Everything! Apt was dirty & run down. Nothing like Bookings.com description.
Curtains were filthy & towels were stained, kitchen & fridge unhygienic.
Kitchen sink & shower drain were blocked. No air con in large living area only bedrooms.
No streaming TV or restaurant as stated. No pool towels.
Loud music & yelling every night from backpackers accommodation next door

2025-04-17 via Nuitee
O
Owllee family with young children my
2
Very poor
Pros:

My room smells mouldy and the curtains look dirty and stained. Even my kids said it's the worst hotel they've ever stayed. Sorry to say that but I don't know why the rating is so high, and the location isn't near the old town, overall it's very disappointing.

2025-04-10 via Nuitee
F
Fiona family with young children nz
9
Superb
2025-03-20 via Nuitee
S
Sarah group ca
10
Large, comfortable rooms, great staff, nice location.
Pros:

The staff was excellent and always available to help with anything we needed. The rooms were large and comfortable and we had our own small pool. The location is less than a 10 minute drive from Old Quarter but there are lots of great restaurants and shops nearby so we could easily walk for food etc if we didn't want to Grab into Old Quarter. We had booked a "villa" with 4 bedrooms and 5 bathrooms and a shared living room, dining room and kitchen. It turned out that there were 5 bedrooms in the building (over 3 floors) and we decided to pay for the 5th room so nobody had to share. Sadly the weather wasn't great during our stay but we did have fun in the pool one night after returning for dinner. It's a great place for a group as long as you don't plan to spend much time in the living areas.

Cons:

The shared living/dining and kitchen area was one large open room but there was no TV and not enough seating for everyone to gather which was disappointing as we had hoped for a movie night together. There was a large dining room table but most of the chairs were stacked against the wall with a sign saying we could not move furniture. We wouldn't have chosen to eat there anyway because the kitchen provisions were old and didn't look very clean. Ultimately this wasn't a big deal as there were plenty of inexpensive restaurants nearby.

2025-03-20 via Nuitee
J
Jenny young couple gb
9
We felt very looked after and very much enjoyed our stay- so much so we extended our time. Thank you!
Pros:

So much space! We felt very looked after- always a friendly and helpful face to assist. Excellent value for money. Tasty breakfast.
Sadly the weather was rainy so we didn’t use the pool- but it looked great.
Also had a brilliant massage- lovely oils and massage room at the property.

Easy to walk into the ancient town, lots of nice places to eat and drink close by.

Considering what it costs and all the facilities available it was an excellent stay. Not as shiny as the pictures but everything was properly clean and tidy, everything worked and the staff are wonderful.

2025-02-27 via Nuitee
D
Dk solo traveller pl
10
Good value
Pros:

Great stay, we booked the hotel for short stay 2 night. We visit Hoi an and choose to stay here.

2025-02-26 via Nuitee
F
Flossie review category business travellers us
10
Beautiful Hotel, lovely location
Pros:

Location is great distance tonight market and one small bann mi shop around the Conner that is great for us.

2025-02-26 via Nuitee
L
Loy review category business travellers ro
10
Lovely staff.
Pros:

The service was exemplary. Everyone was so attentive, especially at reception. F&B staff were so pleasant. Housekeeping was perfect. All in all 5 stars just for service.

2025-02-26 via Nuitee