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Facilities
Property facilities
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Fitness facilities
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Tour/class on local culture
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Happy hour
Review Highlights
Categories
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Property Description
Prime Location in Ho Chi Minh City
Luxurious Accommodation and Amenities
Convenient Services and Dining Options
To experience elegance and convenience in the heart of Ho Chi Minh City, look no further than Hilton Saigon. With well-appointed rooms, attentive service, and a prime location near popular attractions, your stay is sure to be memorable. Book now for a truly exceptional experience!
A deposit may be required at the property.
Location
Guest Reviews
Breakfast was great, location in the heart of district 1 is fantastic.
I decided to book a room for a night to celebrate my partners birthday and chose the Hilton. The room had a strong stale ashtray smell to it, you should enforce no smoking in your rooms, the bath plug was faulty and the bath wouldn’t drain, overall for a AUD$500 a night room it could have been better.
Location, beautiful design and cleanliness
Here’s a shorter, sharper version suitable for a public hotel review:
The biggest disappointment was the lack of human connection and genuine hospitality. The experience felt more like staying in an Airbnb, with most communication happening through messages rather than personal interaction.
You rarely see team members approaching guests to ask, “How are you?” or “How is your stay?” Management presence was almost zero, and I did not see senior team members engaging with guests or checking on their experience.
The team would greatly benefit from training on emotional connection and genuine guest engagement. Hospitality is about more than providing a room and services—it is about making guests feel welcomed, valued, and cared for. Unfortunately, that human touch was missing.
The location is good
Staff were so kind and facility is extremely clean and tidy
Tolles Zimmer, super Aussicht.
Das Frühstück ist sehr gut, und die Lage perfekt. Super freundliches Personal.
Nicht
Extremely friendly people
Not enough space for clothes
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