Hotel Cala Bona

Hotels
clicktotravel
9.2 (28 reviews)
Passeig del Moll 7, Son Servera, Illes Balears, 07559 , Son Servera , ES

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property

Review Highlights

Pros:
Friendly staff
Good food quality
Great location
Cons:
Cleanliness issues
Fees for amenities
Noisy environment

Categories

Cleanliness
8.28
Cleaning was described as 'so-so' with mentions of a spider web in the room.
Service
9.75
Staff were described as very friendly and accommodating.
Location
9.79
Great location, good access to shops and beaches.
Room Quality
8.74
Rooms were okay but described as a little uncomfortable with three single beds.
Amenities
7.77
Some amenities require additional fees which detracted from the experience.
Value for Money
9.73
Good value considering location and services offered.
Food and Beverage
9.78
Buffet was of very good quality with many options.
Overall Experience
9.75
A satisfactory stay with both good and bad aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Outdoor Pool and Recreation
Take advantage of the outdoor pool to relax and soak up the sun. For more activities, enjoy the nearby Platja de na Marins and Bona Beach just a short distance away.

Dining and Entertainment
Savor delicious meals at the restaurant or grab a quick snack at the hotel's coffee shop/cafe. End your day on a high note with a refreshing drink at the bar/lounge.

Convenience and Comfort
Relax in one of the 195 air-conditioned guestrooms equipped with complimentary wireless internet and satellite programming. Benefit from amenities like a 24-hour front desk, luggage storage, and more for a stress-free stay.

Book now for a memorable experience at Hotel Cala Bona in Son Servera, conveniently located near Cala Millor Beach and Platja de na Marins.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • General

    Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9.2
Based on 28 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 7.77
Value for Money: 9.73
Food and Beverage: 9.78
Overall Experience: 9.75
M
Marisol Cristina extended_group es
9
Pros:

Personal muy amable

2026-04-04 via Nuitee
M
Maura solo_traveller ie
10
Pros:

Location

Cons:

Could not fault anything

2026-01-19 via Nuitee
K
Kelly couple gb
7
Pros:

Very clean

Cons:

Have to pay for safe in room key , aircon not cold enough , have to pay for iron and iron board and gave to pay for pool towels …. Meant to be 4star

2025-10-11 via Nuitee
G
George Michael
8
Value for money
Pros:

Hotel Cala Bona is in a Harbor but good location, there are many shops nearby, but there are also beautiful and clean beaches nearby. The hotel has many different buildings separated, We were accommodated by a building facing the sea, above the bar every night there's always a performance but they finish it max 11 pm so you dont be disturbing. The room was ok with a balcony. The beds are 3 singles. A little bit uncomfortable, but it was ok. The cleaning was so-so, especially the bathroom. They always cleaned and tidied it up. Our room was not very clean. There was a spider web. There was also a fee to use the safe. I don't remember if you need to pay 15€ or 19€. About the pool, we only took a bath once because the pool was small, there were always a lot of people and it was a bit noisy. They have a spa but we didn't try it, so I can't say anything. The staff were all very friendly and accommodating. The package we took was half board, breakfast and dinner, but not all inclusive. It means that drinks are not included in the dinner. You need to pay for even a water, so you should understand that. there is a wide variety of foods to choose from. There are different menus every night. It's nice. and delicious. Many families return to this hotel for their family holidays.

2025-08-20 via Nuitee
G
Giulia partner
6
Pros:

Ok

2025-08-20 via Nuitee
G
Gillian family_with_children gb
8
Great value hotel in excellent location
Pros:

Great location, excellent service and good value.
Spa was excellent

Cons:

Some rooms need updating. Also be good to have pool towels, and water at dinner

2025-08-17 via Nuitee
U
Uwe
8
Pros:

Angenehmes gut geführtes Hotel. Ruhige Lage

2025-08-14 via Nuitee
H
Hannah family_with_children
6
Pros:

Positiv herauszustellen ist in jedem Fall das Essen und das Servicepersonal. Alle waren sehr freundlich und hilfsbereit. Als absoluter negativer Aspekt muss man leider die Nähe zum Hafen nennen. Obwohl die Aussicht von unserem Hotelzimmer wirklich sehr sehr schön war, ist es abends durch die laute Umgebung wirklich nicht auszuhalten. Leider war auch zu unserer Reisezeit kein alternatives Zimmer mehr verfügbar. Mit Kindern und wenn man nicht direkt eine Nachteule ist, bekommt man dort vor 1:00 Uhr nachts sicher keine Ruhe. Grundsätzlich ist Cala Bona sehr Engländer lastig. Dies muss einem Bewusstsein, wenn man dorthin reißt. Das ist nicht negativ gemeint. Nur gibt es dort sehr wenig deutsche Kinder, was für meine Kinder leider nicht sehr positiv zu bewerten war, durch die sprachliche Barriere.

2025-08-10 via Nuitee
O
Ole-Jørgen
10
Pros:

Veldig hyggelig hotell. Super beliggenhet, fin utsikt over småbåthavna og hyggelig personalet. Meget god frokost.

2025-08-02 via Nuitee
Y
Yoann
10
Très bon séjour
Pros:

Séjour, très chouette ! On regrette juste de ne pas avoir eu de porte entre la chambre et le salon.
Très bien situé propre et calme.
Le buffet est de très bonne qualité.

2025-07-31 via Nuitee
M
Mathilda
8
Fint hotell med bra läge som börjar bli till åren
Pros:

Vi bodde på hotellet i 9 nätter och har både bra och dåligt att säga.
Bra: bra och mysigt läge i Cala Bona. Fin utsikt och det var bra mat på hotellet. Trevlig personal i matsalen, speciellt kockarna Ahmet och Kahalid som alltid hade ett leende på läpparna.
Bra pool med både grund del och djupare del. Handikappsanpassat och även bra för barn.

Dåligt: det är musik varje kväll på hotellet kl 21.30-23.30. Musiken hörs ut på torget och direkt in i rummen, och det är i övrigt väldigt lyhört också från korridorer och mellan rum. Obekväma sängar och rum som börjar bli slitna.
Vi klagade på städningen flera gånger då det var dammigt överallt och vi hade även massa myror och hittade bon/ägg med myror då städerskan inte lyfte på sophinkar där det var. Ingen ursäkt eller kompensation när vi påpekade brister i städningen. Lakan byttes först efter en vecka.

Därtill så är det tyvärr dåliga stränder i Cala Bona. Det tar ca 15-20 min att gå till Cala Millor men det är otroligt mycket folk där och alla solstolar var upptagna och inget mysigt där i juli månad.

2025-07-25 via Nuitee
N
Nada couple ch
8
Pros:

Great food, modern pool and wellness

Cons:

The hotel is split in 5 buildings with slightly different locations, so we had to walk outside to get to the restaurant or pool (only 2-3 min walk, but quite impractical with the towels and swimwear…)

2025-07-20 via Nuitee
E
Ellen solo traveller ie
8
Very good
2025-06-04 via Nuitee
G
Giuls96 group it
8
Very good
2025-05-14 via Nuitee
J
Janka family with young children sk
10
Great value for money. Nice hotel with tasty buffet breakfast and dinner. Thank you :)
Pros:

The hotel was very clean, food was very tasty and the overall experience very positive. Thank you. We recommend this hotel for families, quiet and nice.

2025-04-26 via Nuitee
N
Nicky family with young children gb
9
Very good x
Pros:

The hotel was excellent however the bed wasn’t very comfortable and was very hard and there were no pool towels in the room which was very inconvenient. The breakfast was excellent and we had a lovely time

2025-04-16 via Nuitee
B
Beth family with young children gb
10
Exceptional
Pros:

Fabulous spot with great staff and excellent breakfast choices. The staff were really helpful and kind in accommodating us at the last minute when we had a family member admitted to the hospital and had to stay in Majorca longer than plannec.. Rooms were spotless and comfortable. Didn't use the pool but looked lovely. Nice friendly vibe amongst guests.

2025-04-16 via Nuitee
S
Stephen family with young children gb
10
Top hotel excellent value for money
Pros:

Range and quality if food and drinks was excellent

Cons:

All good

2025-04-09 via Nuitee
S
Steven solo traveller gb
8
Hotel Cala Bona
Pros:

location

Cons:

food could be better

2024-10-30 via Nuitee
D
Donovan family with young children gb
10
Exceptional
2024-10-27 via Nuitee