Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Stylish design
Quality fitout
Lovely breakfast
Good room
Cons:
Bar small and noisy with substandard outdoor seating
Room service via WeChat QR code difficult
Limited minibar
Nespresso machine not working

Categories

Cleanliness
8.9
Standard quality for this hotel tier.
Service
8.5
Room service via WeChat QR code was reported as difficult, lowering the service score slightly despite otherwise standard hotel service.
Location
8.9
Standard quality for this hotel tier.
Room Quality
9.7
Positive comments on stylish design and quality fitout indicate a strong room quality and design-forward experience.
Amenities
8.2
Issues reported with minibar being limited and the in-room Nespresso machine not working, reducing the amenities score.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.4
Breakfast described as lovely, but the bar was noted as small and noisy with substandard outdoor seating, producing a mixed F&B score.
Overall Experience
9.7
Overall positive impressions due to stylish design and quality fitout, with some service and amenity drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:29

Property Description

Luxurious Accommodation with Spectacular Views

Exceptional Dining and Entertainment Options

Convenient Location with Easy Access to Major Attractions

Experience unparalleled luxury at Conrad Shenzhen, boasting stunning city views and top-notch amenities. Indulge in exquisite dining at the on-site restaurant and unwind with a drink at the stylish bar. With spacious rooms featuring modern comforts like a coffee machine and free WiFi, your stay is bound to be memorable. Explore nearby attractions such as Happy Valley Theme Park and Shenzhen Convention & Exhibition Centre with ease. Whether you're here for business or leisure, our 24-hour front desk and attentive staff ensure a seamless experience. Don't miss out on this extraordinary opportunity - book your stay at Conrad Shenzhen now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 49 reviews
Cleanliness: 8.9
Service: 8.5
Location: 8.9
Room Quality: 9.7
Amenities: 8.2
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.7
C
Constance • family_with_children • hk
10
EXCEPTIONAL!
Pros:

I like everything about Conrad. The staff was professional and helpful. The breakfast served a variety of food and was absolutely delicious. The room was exceptionally clean. We will definitely book again and recommend others to book! Another plus is the hotel is within 5 to 10 min walk from a few nice malls!

Cons:

If I had to nitpick one thing, then I hope the staff can speak a bit more English for better communication since we don't speak much mandarin. :(

2026-07-03 • via Nuitee
A
Ayhan • solo_traveller • tr
9
A stylish hotel with great design taste
Cons:

The bar is small and feels noisy when life music on,, outdoor seatings are not up to the standards of a high class hotel

2026-05-26 • via Nuitee
W
Williamson • solo_traveller • za
8
Pros:

Room

Cons:

Room service by WeChat qr code system was too difficult. Would be useful as minibar was limited.
Nespresso machine didn't work correctly

2026-05-23 • via Nuitee
C
Carlos A • solo_traveller • us
10
2026-05-10 • via Nuitee
K
Kwok Kwon • family_with_children • hk
10
Excellent 5 star hotel. Will not hesitate to stay at this one again in future
2026-05-02 • via Nuitee
R
Robert • extended_group • au
10
Pros:

Quality fitout.
Beautiful design.
Lovely breakfast.

2026-03-19 • via Nuitee
K
Kiki Ching Tung • couple • hk
9
2026-01-29 • via Nuitee
Z
Ziqi • extended_group • hk
10
2026-01-20 • via Nuitee
F
fung choi • family_with_children • hk
7
2025-12-26 • via Nuitee
F
fung choi • couple • hk
7
2025-12-26 • via Nuitee
J
Jonathan Kan • couple • hk
10
Pros:

Excellent stay, great service

2025-12-21 • via Nuitee
J
Jochen • couple • de
10
2025-11-10 • via Nuitee
N
Nickson • solo_traveller • ug
10
Pros:

Eleyan is very preferrece ,Elmma as well

2025-10-11 • via Nuitee
X
Xianting • couple • gb
7
2025-09-13 • via Nuitee
C
Cristaessica • family_with_children • cn
10
Pros:

房型，景观，服务

2025-07-02 • via Nuitee
W
Wayne • solo traveller • za
7
Good
2025-06-15 • via Nuitee
A
Alice • review category business travellers • hk
8
Very good
2025-06-05 • via Nuitee
L
Leh Shiarn • family
6
Pros:

I saw the staff at the restaurant used the same towel to clean the floor and wipe the coffee machine and the coffee mug. I feel like the staff in this hotel are lacking of international standards. I hope this will be improved.

2025-04-26 • via Nuitee
Z
Zachary
10
Pros:

The property was amazing. The hotel was very clean. There is a large shopping mall right next door to the hotel. There was a lot nice places to eat there. The room was nice with a view of the harbor.

2025-04-22 • via Nuitee
H
Hamid • solo traveller • ca
10
Exceptional
Pros:

very god

2025-04-18 • via Nuitee