Conrad Shenzhen

Hotels
•
Hilton Worldwide
8.8 (15 reviews)
No. 5001, Tinghai Avenue, Nanshan, Shenzhen, Guangdong, 518066 , Shenzhen , CN
86-755 8898 7999

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Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Conference space
Breakfast available (surcharge)
Porter/bellhop
See all facilities

Review Highlights

Pros:
Modern design
New
Grand design
Friendly staff
Great location
Comfortable beds
Cons:
Breakfast messy
Unorganized
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 00:19

Property Description

Luxurious Accommodation

Make yourself at home in one of the 300 air-conditioned rooms featuring minibars. Enjoy complimentary wireless internet access and cable programming for your entertainment. The private bathrooms feature separate bathtubs and showers, along with complimentary toiletries and hair dryers.

Dining and Recreation

Satisfy your appetite at one of the hotel's 4 restaurants offering a range of cuisines. End your day with a drink at the bar/lounge. Don't miss the buffet breakfasts served on weekdays and weekends. Take advantage of the indoor pool and stay connected with complimentary wireless internet access.

Event Spaces and Services

Planning an event? The hotel offers 1184 square feet of space with conference facilities and 5 meeting rooms. Featured amenities include dry cleaning services, a 24-hour front desk, luggage storage, and free self-parking on-site. Book your stay at Conrad Shenzhen now for a luxurious experience.

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 15 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
L
Leh Shiarn • family
6
Pros:

I saw the staff at the restaurant used the same towel to clean the floor and wipe the coffee machine and the coffee mug. I feel like the staff in this hotel are lacking of international standards. I hope this will be improved.

2025-04-26 • via Nuitee
Z
Zachary
10
Pros:

The property was amazing. The hotel was very clean. There is a large shopping mall right next door to the hotel. There was a lot nice places to eat there. The room was nice with a view of the harbor.

2025-04-22 • via Nuitee
S
Stephen • family_with_children
10
Pros:

Best gym of any 5 star hotel I’ve stayed in. Great buffet breakfast serving till 11am. Large rooms.

2025-02-16 • via Nuitee
S
Shane • family
8
Pros:

Nice & clean hotel away from city

2025-01-09 • via Nuitee
Y
Yuchun
6
Pros:

訂的灣景房，看出去完全就是旁邊的大樓，實在沒必要對付這個房型的錢

2024-11-21 • via Nuitee
F
Faisal
10
Pros:

Well maintained, quality service, modern, and highly professional and trained staff, amazing food at its restaurant

2024-10-30 • via Nuitee
F
FUK SING
10
Enjoyable weekend
Pros:

Good to stay 24 hours, on high floor.

2024-10-27 • via Nuitee
K
Kun
10
Pros:

Very nice hotel

2024-10-24 • via Nuitee
Y
Yat • family
10
Pros:

Great hotel with 5 stars level

2024-10-19 • via Nuitee
W
wing ki
10
Value for money stay
Pros:

Very experienced and professional services from car drop off, check in counter and F&B front line.

2024-07-16 • via Nuitee
W
wing ki
10
Value for money stay
Pros:

Very experienced and professional services from car drop off, check on counter and F&B front line.

2024-07-08 • via Nuitee
S
Siu Kuk
10
Surely a distinguishing Hilton brand
Pros:

It’s an extremely good hotel and one of those 5 stars which can provide the international standard of a Hilton brand hotel.
It’s unfortunate that it’s located in an area where economic development seemed to be put on hold and it’s not as well used as it’s targeted to be.
I do recommend that the hotel should have a dress code for people who are having breakfast in the restaurant on 5th floor. I saw a lady dressed in light pink pajamas with her long hair below her waist line. It’s extremely inappropriate and untidy and I believe people who are in the local culture do not know how ghostly they looked ,and need to be reminded on this.
I have 2 pictures to provide if hotel management is interested in knowing how horrible and ghostly this lady appeared in the restaurant this morning. I seriously things can change if the hotels help educate.

2024-06-23 • via Nuitee
Y
Yajun
10
Pros:

Good place with Hospitality service.

2024-05-16 • via Nuitee
H
Hon Bong Rex • family_with_children
10
Pros:

The best hotel in 前海

2024-05-05 • via Nuitee
S
Shan
10
Pros:

The room was exceptional as were the staff who attended to me.

2024-01-16 • via Nuitee