JW Marriott Hotel Xi'an

Hotels
•
Marriott Hotels & Resorts
9.4 (68 reviews)
No.168 Feng Cheng 8th Road , Xi'an , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Luxurious
Clean and spacious rooms
Cons:
Poor service and management
Room odor issues

Categories

Cleanliness
8.59
Hotel described as clean but mentioned issues with room odors.
Service
9.36
Service was noted as chaotic and poorly managed, affecting overall experience.
Location
9.6
Good location near shopping center and restaurants.
Room Quality
9.55
Rooms are described as spacious and beautiful.
Amenities
9.58
Hotel offers great amenities and overall experience was pleasant.
Value for Money
9.54
Standard quality for this hotel tier.
Food and Beverage
9.59
Restaurants in the hotel serve food well.
Overall Experience
9.36
Overall experience negatively impacted by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:18

Property Description

Luxurious Amenities & Views
The JW Marriott Hotel Xi'an offers stunning city views and indulgent amenities such as a spa, indoor pool, fitness center, and hot tub.

Elegant Rooms with Modern Comforts
Experience comfort and style in every room equipped with a flat-screen TV, air conditioning, and a safety deposit box for your convenience.

Culinary Delights & Breakfast Options
Savor a variety of breakfast options including buffet, continental, and Full English/Irish, ensuring a delightful start to your day at JW Marriott Hotel Xi'an.

To enjoy a luxurious stay with breathtaking views and top-notch amenities, book your stay at JW Marriott Hotel Xi'an now.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.4
Based on 68 reviews
Cleanliness: 8.59
Service: 9.36
Location: 9.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.54
Food and Beverage: 9.59
Overall Experience: 9.36
S
Shyam • couple • in
9
2026-01-28 • via Nuitee
J
JIHOON • solo_traveller • kr
9
2026-01-22 • via Nuitee
R
Richard • couple • ch
9
La grande classe
Pros:

Très belle hôtel! Le personnel accueillant et extrêmement serviable! Un buffet déjeuner génial!

2026-01-15 • via Nuitee
P
Payne • family_with_children • nz
10
Pros:

Everything was brilliant would be definitely only place for me to stay 💯

Cons:

Bed was a bit hard for me

2026-01-05 • via Nuitee
C
Charles • couple • us
10
2025-12-31 • via Nuitee
K
kathy • family_with_children • us
10
Wonderful stay!
Pros:

Excellent property! Staff were amazing. And location perfect

Cons:

Nothing

2025-12-31 • via Nuitee
H
He • family_with_children • au
10
2025-12-31 • via Nuitee
Z
Zoran • couple • hk
8
Pros:

The room was spacious and well appointed. The hotel is conveniently located within walking distance from the metro station.

Cons:

The bed was not very comfortable.
The wifi in the room was so slow it was impossible to use.

2025-12-22 • via Nuitee
T
Trinks • family_with_children • se
10
We loved it!
Pros:

It is a really high end hotel and gives you a supermodern yet cozy feeling, The staff offer a high degree of service, maybe even to much for our comfort but that might have been due to a initial misstake at checkin there they didnt understand we booked a excecutive king corner room but it all cleared out soon enough and the staff was really appolergetic about it and stuck to us like flies to make up for it. Nice if you are used to it but we are not and feel like we are fully capable of carrying our own cup och coffe to the table and pouring our coke by ourself.
Also there is a huge mall nextdoor and they have awsome shopping and foodcourt so dont worry about eating at the hotel.

Cons:

Nothing wrong, just our preferences.

2025-12-20 • via Nuitee
S
Sebastian • couple • dk
10
2025-12-11 • via Nuitee
R
Ralf • couple • de
10
Pros:

Sehr luxuriös

Cons:

Nichts

2025-11-24 • via Nuitee
M
Michelle • couple • tw
8
2025-11-01 • via Nuitee
M
Maggie • family_with_children • tw
10
Pros:

早餐樣式多，用餐環境乾淨明亮舒適

Cons:

房間煙味太重

2025-10-13 • via Nuitee
S
Su • partner
8
Pros:

When taking shower, hot water was not stable, continuously changing between too hot and not hot enough. It was very hard to have a comfortable shower.

2025-10-12 • via Nuitee
H
Houzhen
10
Pros:

Everything is good about this property.

2025-10-09 • via Nuitee
A
Alexandra • couple • sk
9
2025-09-19 • via Nuitee
G
Giovanni • couple • it
10
2025-09-08 • via Nuitee
A
Ana • couple • es
10
Pros:

El hotel está impecable de limpio. En los restaurantes que tiene el hotel se come muy bien. Al lado hay un centro comercial con muchos comercios y restaurantes. Totalmente recomendable!

Cons:

No hay nada que no me gustase.

2025-09-04 • via Nuitee
C
Christoph Pascal
10
Sehr schönes Hotel
Pros:

Sehr schönes Hotel und mit allen Zimmer in den oberen Stockwerken ist die Aussicht natürlich wunderbar. Auch die Zimmer sind sehr schön und geräumig.

2025-08-21 • via Nuitee
L
Ludovica • couple • it
10
Pros:

Everything. Definitely recommended

2025-08-09 • via Nuitee