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Facilities
Property facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Car hire
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Currency exchange
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Non-smoking throughout
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience at Crowne Plaza Hangzhou Riverside, an IHG Hotel. Our air-conditioned rooms are equipped with modern amenities including a desk, kettle, safety deposit box, and a TV. Some rooms even feature a kitchen with a minibar, perfect for longer stays.
Concierge Services and More
Let us take care of your needs with our concierge service, luggage storage, and currency exchange. Our attentive staff is dedicated to making your stay stress-free and enjoyable.
Prime Location
Situated just a short distance from popular attractions like Wushan Square and Lingyin Temple, our hotel offers easy access to the best of Hangzhou. Whether you're here for business or leisure, Crowne Plaza Hangzhou Riverside is the perfect choice.
Book your stay with us now and indulge in a memorable experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for CNY 268.18 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The room was clean and enough big for two persons. The service was good
It was a bit far from subway atation and need walk to first station around 15 mins.
More western breakfast items need to be add to buffet.
Top notch service, staff, clean property, new facilities, and incredible food at hotel. Would highly recommend staying here.
非常愉悦的一次家庭旅游，到达前提前沟通入住时间做迎接准备，到达后的全程服务贴心，酒店硬件设施很新和位置便利
Good choice for people who are not fussy about food
all ok
The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
all good
Location , interior design, staff 😍
All good.
very comfortable, staff was helpful.
window only available in toilet. Room can be a little warm when centralised aircon is not nearing winter when the weather is not so cold yet.
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