Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
6.75
Several mentions of dirty conditions and cockroaches.
Service
9.25
Staff are friendly and helpful, standard quality for this hotel tier.
Location
8.75
Great location with many restaurants in walking distance, central to attractions.
Room Quality
7.25
Some issues with comfort and cleanliness.
Amenities
7.75
Some positive mentions of amenities; however, issues with cannabis smell.
Value for Money
8.25
Great value for the price, as mentioned by multiple reviews.
Food and Beverage
7.75
Good breakfast options, though the setup may not be ideal.
Overall Experience
8.25
Mixed reviews with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:11

Property Description

Luxurious Accommodation in the Heart of Cape Town
Experience the ultimate comfort at The Tokyo Aparthotel by Totalstay, located just steps away from Cape Town's bustling center. Enjoy the convenience of free WiFi and a fully equipped kitchen in every apartment, complete with modern amenities.

Rooftop Pool and Family-Friendly Atmosphere
Relax and unwind by the rooftop pool while taking in stunning city views. With spacious family rooms and a sun terrace, this property caters to guests of all ages, ensuring a memorable stay for everyone.

Convenient On-Site Facilities and Nearby Attractions
Indulge in a variety of on-site amenities including a coffee shop and barbecue facilities. Explore nearby attractions such as Robben Island Ferry and V&A Waterfront, all within a short distance from the hotel.

Book your stay at The Tokyo Aparthotel by Totalstay for an unforgettable Cape Town experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1909 reviews
Cleanliness: 6.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
K
Kabeka • family_with_children • za
8
Pros:

The only thing enjoyed was the mountain and town view from the room.

Cons:

Need to fix your beds, the one slept on was very loose.
Also check with cleaning staff as the shower glass door was extremely dirty

2026-02-13 • via Nuitee
J
Jamu • solo_traveller • zw
10
Pros:

The room was clean, and had all the amenities i needed. Itwas nicely spaced for a small apartment with a working area which i really liked. The reception people were very helpful.

2026-02-11 • via Nuitee
A
Asieyah • solo_traveller • za
10
2026-02-10 • via Nuitee
C
Comfort • couple • za
8
2026-02-09 • via Nuitee
P
peter • family_with_children • za
5
Cons:

I didn't get my security deposit back .

2026-02-09 • via Nuitee
B
Babalwa • family_with_children • za
7
Pros:

My view

Cons:

Buzzing night life of long street was noisy

2026-01-31 • via Nuitee
J
Jamiela • solo_traveller • za
10
2026-01-31 • via Nuitee
S
Simba • solo_traveller • za
10
2026-01-30 • via Nuitee
E
Emily • couple • gb
7
Good location and good vale
Pros:

The property is in a very good location. All I would say is don’t expect amazing service from the. Reception staff. They give you the basics but maybe that’s ok in Cape Town

Cons:

Front of house staff unapproachable

2026-01-30 • via Nuitee
K
Karabo • couple • za
1
2026-01-30 • via Nuitee
O
Oghenerunor Paula • couple • gb
10
Enjoyed Cape Town. Your guys were part of the reason
Pros:

I really love the property

2026-01-30 • via Nuitee
B
Buhle • couple • za
8
2026-01-28 • via Nuitee
R
Ralph • family_with_children • fr
8
2026-01-28 • via Nuitee
N
Nandi • couple • za
5
My stay was okay 50/100 i felt safe .
Pros:

The property is clean and the staff was nice

Cons:

The towels when I arrived were so old and had make up on. I did send an email and I received clean towels .
The apartment is quite old it doesn’t look like the pictures . It needs a bit of love and care.

2026-01-28 • via Nuitee
I
Ifechi • solo_traveller • gb
7
Pros:

Great location, very central and walking distance from a lot of places, facial recognition system made it very secure. Rooftop pool was absolutely beautiful

Cons:

Cleaners don’t clean your room properly and they don’t clean everyday. If you want new sheets or towels they tell you no if you ask after 3pm. Service from the staff in the reception and around the hotel was basic they could be more friendly and welcoming.

2026-01-28 • via Nuitee
C
Catherine • couple • bw
8
Would book it again for the location and cleanliness.
Pros:

The location was good. Close to the City Sightseeing bus stop and other restaurants and shops on Longstreet.

Cons:

Bedding is only changed every three days. It can be noisy at night due to bars and other establishments being open until late if you’re a light sleeper it can affect, I wasn’t bothered by it.

2026-01-28 • via Nuitee
M
Mia • couple • za
8
2026-01-28 • via Nuitee
I
Ibrahim • couple • de
7
Schönes Zimmer mit allem was man braucht
Pros:

Die zentrale Lage, freundliches Personal

Cons:

Mit dem Parken ist da etwas schwierig, aber man gewöhnt sich daran

2026-01-27 • via Nuitee
G
Gugu • couple • za
10
Amazing
Pros:

Everything about the hotel was exceptional. At the centre of everything so I didn’t struggle with getting around.

2026-01-27 • via Nuitee
N
Naledi. • couple • bw
7
I enjoyed my stay, very clean rooms with friendly staff
Pros:

It’s in a central area and it’s quite safe. The room was fairly spacious

Cons:

The security payment that has to be made before checking in

2026-01-26 • via Nuitee