Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Luxurious room
Good food
Cons:
Wifi issues
Noise from rooms
Service inconsistencies

Categories

Cleanliness
8.9
The rooms were mentioned to be clean, but there was some noise issue noted.
Service
9.4
Staff was consistently described as friendly and helpful, although there were some instances of poor service.
Location
9.9
The location was frequently praised for its convenience and views.
Room Quality
9.1
Rooms were generally luxurious and spacious, with a mention of some renovation issues.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
9.4
The overall experience and quality justify the price paid.
Food and Beverage
9.4
Food quality and dining experiences were highlighted positively.
Overall Experience
9.4
Overall stay was considered wonderful, with slight issues mainly in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:36

Property Description

Luxurious Amenities
Enjoy the outdoor swimming pool, garden, and on-site restaurant and bar during your stay at The Ivory Haus.

Comfortable Accommodations
Relax in air-conditioned rooms with modern amenities such as a coffee machine, flat-screen TV, and private bathroom with a shower.

Scenic Views and Convenient Location
Select rooms offer balconies with sea views, providing a picturesque backdrop to your stay. Explore nearby Lookout Beach and Wedge Beach just minutes away from the hotel.

To experience luxury and comfort with stunning views at The Ivory Haus, book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.3
Based on 216 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.9
Room Quality: 9.1
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.4
K
Kevin couple za
10
5 star treatment
Pros:

Ivory Haus exceeded our expectations. From check in till departure was flawless. Meals were amazing. Room were so comfortable and relaxing. We will definitely be back👌🌟😄

Cons:

There wasn't anything to complain about.

2026-06-27 via Nuitee
S
Shalomindhorst-Grays solo_traveller gb
9
International elegance in the heart of Plettenberg Bay
Pros:

It's a beautiful period building with stunning features, large spacious rooms all facing onto the bay or pool courtyard. Wherever you look they have installed stylish features that create subtle elegance and comfort.

Cons:

The stay was too short.

2026-06-27 via Nuitee
L
Loraine solo_traveller za
10
Pros:

The vibe and aesthetic is such an experience - everything has been considered and someone with really good taste is making sure that guests have an amazing experience on every level. I went by myself to recuperate and rest and felt so looked after! From the ‘model agency’, super happy serving staff to the sonnet on my turned open bed to the perfectly ironed linen gown to the generous portions at the restaurant and the luxurious suck-me-in mattress on the 4 post bed.. it was all so special and worth the money :) highly recommended.. don’t plan to leave the hotel to much 😋

Cons:

I didn’t like leaving so soon..

2026-06-27 via Nuitee
C
Christo couple za
10
2026-06-21 via Nuitee
L
Leticia couple br
10
2026-06-14 via Nuitee
A
Alan solo_traveller au
10
A beautiful place to stay!
Pros:

The staff were amazing! Location was ideal! Food was fantastic! And the room was great! 10 / 10

Cons:

Nothing. I had the perfect stay here! Highly recommend!

2026-06-02 via Nuitee
L
Linda couple za
10
we enjoyed every minute
Pros:

it was stylish, comfortable , easily accessible

Cons:

see above

2026-06-02 via Nuitee
P
Pappas solo_traveller za
9
2026-05-31 via Nuitee
J
Jana solo_traveller de
10
2026-05-31 via Nuitee
R
Ralf solo_traveller de
9
2026-05-27 via Nuitee
I
Inga couple ch
10
MUST stay when in Plett! True WOW with the best views over the city.
Pros:

Literally everything!
Our room has a direct exit to the rooftop bar (The Palms), had a most comfortable bed and great shower!
Beautiful place in general. The team on site is helpful, the food is delicious and cocktails are great!
Location is awesome. It’s central and you can walk around. No dedicated parking but plenty of space around to leave the car.
Special thanks to the team for all the help with the luggage, late check in and room upgrade!
Love it and definitely going back again!

2026-05-26 via Nuitee
D
Denise couple za
10
Very enjoyable and we plan to visit again.
Pros:

We stayed in ROOM 6, which was beautiful, comfortable and clean and had a magnificent view. The food at the restaurant was excellent.

Cons:

Some steep steps and tricky door frames… I would also suggest a shelf in the shower for shampoo, etc.

2026-05-25 via Nuitee
P
Pablo couple za
10
Raising hidden oasis
Pros:

The room was fantastic. Good size, attention to detail, good amenities, incredible bed… personally the furniture was chosen with pretty good taste.

2026-05-24 via Nuitee
N
Nicole solo_traveller za
8
Lovely location
Pros:

Beautiful clean rooms

Lovely friendly staff

Good food at the Restaurant

Cons:

I thought there would be a buffet breakfast but there was not. We had to choose a meal off the menu for breakfast.

Hot water in our room came and went during the day, so we had to plan when to shower or bath.

No room service menu or food delivered to your room.

2026-05-22 via Nuitee
C
Carol couple za
10
The best place to be in Plett. Beauty, comfort, style and food!!! Amazing !!
Pros:

My favourite place in Plett!! The rooms are exquisite! Spacious and beautiful!!
The whole hotel is fabulous!!

2026-05-20 via Nuitee
Z
Zahid couple gb
10
Amazing boutique hotel
Pros:

We spent a wonderful 4 night at Ivory Haus. The room was amazing and the staff were all very helpful. We will bee back for sure. Also, the tomato tortellini at the restaurant was my wife's favourite.

2026-05-18 via Nuitee
C
Combrink solo_traveller za
10
Victory at Ivory Haus
Pros:

Absolutely wonderful stay, everyone was very friendly and professional.
The room was beautiful, and the food was delicious.

We were spoilt beyond compare

The only thing better than the service was the view

2026-05-18 via Nuitee
A
Ann-Christine couple de
10
Pros:

Nice room. Great restaurant. Very nice staff.

2026-05-16 via Nuitee
J
Jonathan couple za
10
2026-05-13 via Nuitee
R
Richard solo_traveller za
8
Pros:

Very comfortable rooms. Convenient location. Friendly staff.

Cons:

We opted to have dinner at the restaurant in the hotel. The service was excellent but the quality of the food in the restaurant was disappointing (although the breakfast was good). This hotel is perhaps a better option in the summer months when the rooftop deck is open with its lovely views and one can dine outdoors.

2026-05-13 via Nuitee