Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful design
Friendly staff
Delicious food
Excellent location
Cons:
High prices
Steep entrance stairs for accessibility

Categories

Cleanliness
10
Reviews highlighted the hotel as spotless and immaculate.
Service
10
Staff were consistently described as friendly, professional, and helpful.
Location
10
Excellent location close to major attractions, central to the city.
Room Quality
10
Rooms were spacious, beautifully designed, and very comfortable.
Amenities
10
Highlights included a beautiful rooftop bar and excellent restaurant.
Value for Money
10
Generally good value, though some mentioned pricing could be high.
Food and Beverage
10
Breakfast and restaurant service received very positive feedback.
Overall Experience
10
Overall, guests expressed strong satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:53

Property Description

Luxurious Accommodation

Palacio Gran Vía, a Royal Hideaway Hotel, offers elegantly air-conditioned rooms with modern amenities including flat-screen TVs and private bathrooms. The comfortable beds with premium bed linen ensure a restful stay for guests.

Wellness and Dining

Guests can unwind at the fitness center, hammam, and spa center, perfect for relaxation. Indulge in a delicious buffet or American breakfast at the hotel's restaurant, which also caters to special dietary needs with vegetarian, dairy-free, and halal options.

Prime Location

Conveniently located in Granada City Centre, this hotel is near popular attractions like San Juan de Dios Museum and Granada Cathedral. With free WiFi, a terrace, and a bar, Palacio Gran Vía offers a memorable stay in Granada.

To experience luxury and convenience in the heart of Granada, book your stay at Palacio Gran Vía, a Royal Hideaway Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

10
Based on 897 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Pauline • family_with_children • ch
9
Très agréable
Pros:

Le confort et la décoration de l’hôtel, l’emplacement, l’espace spa, et le personnel.

Cons:

La chambre était un peu petite.

2026-04-18 • via Nuitee
P
Patrick • couple • nl
9
Statig hotel met karakter op een perfecte locatie
Pros:

Vriendelijk ontvangst in het mooie statige hotel. Kamer en badkamer waren niets op aan te merken, maar rekening houdend met prijs/kwaliteit vonden wij de kamer niet ruim. Mooie ontbijtruimte in de patio, uitstekend ontbijt met heerlijke koffie. Mooi dakterras waar we 2 keer een drankje hebben genuttigd. Al het personeel was uitermate vriendelijk en behulpzaam.

Cons:

Er was geen dubbele deur naar de gang toe. Als gevolg daarvan kwam er veel licht van de gang door de kieren van de deur en kon je de andere gasten goed horen op de gang. Eén Nespresso cupje per persoon is ook wel wat karig.

2026-04-15 • via Nuitee
W
William • couple • fr
9
2026-04-13 • via Nuitee
A
Anand • couple • gb
9
Excellent Deluxe boutique property in Granada
Pros:

Excellent luxe boutique property . Amazing service , ideal location

2026-04-13 • via Nuitee
N
Niloufar • extended_group • gb
10
Fantastic Easter weekend
Pros:

Beautiful historical buildings, with amazing staff who were there for all our needs

2026-04-12 • via Nuitee
S
Sophie • couple • ch
10
2026-04-11 • via Nuitee
I
iris • couple • br
10
Maravilhosa
Pros:

Tudo, hotel excelente em tudo

2026-04-07 • via Nuitee
M
mert • couple • tr
8
2026-04-03 • via Nuitee
S
Sion • couple • ro
10
2026-04-02 • via Nuitee
K
Katey • solo_traveller • gb
10
We will definitely come back, food was unreal
Pros:

, Beautiful, Property in great location, amazing staff

2026-04-01 • via Nuitee
L
Loïc • couple • fr
9
fabuleux
Pros:

Excellent emplacement en centre ville - Accueil très chaleureux et convivial - Service voiturier apprécié - Personnel à l'écoute, d'une grande gentillesse et toujours prêt à rendre service. Calme et grand confort

Cons:

Difficulté d'accès en voiture

2026-03-31 • via Nuitee
D
Dominique • couple • ch
7
Nous avons passé un bon séjour.
Pros:

Le petit déjeuner très bon.

Cons:

La difficulté pour accéder à l’hôtel en voiture , même si des indications sont données .

2026-03-31 • via Nuitee
N
Nicola • solo_traveller • gb
9
Delightful mid city location. Fabulous rooms. Interesting building in old banking hall.
Pros:

Location, ambience and staff

Cons:

Spa was not as expected

2026-03-27 • via Nuitee
S
Sally • couple • gb
10
2026-03-25 • via Nuitee
V
Valérie • couple • fr
8
Formidable
Pros:

Accueil au top, chambre un poil petite pour un 5 étoiles mais sinon tout était très bien

Cons:

Taille ou agencement de la chambre dans laquelle on ne peut pas circuler à deux

2026-03-23 • via Nuitee
E
Emma • extended_group • gb
10
2026-03-22 • via Nuitee
S
Susan • couple • gb
10
Excellent hotel. Highly recommend
Pros:

A very comfortable hotel and well placed. The staff were extremely welcoming and very helpful. We had a wonderful stay and would highly recommend this exceptional hotel

2026-03-21 • via Nuitee
A
Alexander • couple • gb
6
Good hotel. Not sure it’s worth the money.
Pros:

The staff were amazing upon check in.
The hotel was very nice and well located.
The parking service was really great.

I really think the staff tried to make it amazing but the hotel processes let it down a little

Cons:

The room was a little disappointing and overlooked a void space.

You can’t be a 5 star hotel and not have the room cleaned during the day (we gave a 5 hour window)…you should be watching to see when people leave and signal to clean the room.

2026-03-21 • via Nuitee
F
Frank • couple • be
10
Fantastisch
Pros:

Prachtige ontbijtruimte

Cons:

Balkon was zeer klein, zicht op de stad heeft geen meerwaarde, enkel meer lawaai

2026-03-17 • via Nuitee
P
Petr • solo_traveller • cz
10
Vynikající hotel, perfektní snídaně a úžasný wellness.
Pros:

Pohodlí, snídaně a wellness.

Cons:

Najít hotel bylo kvůli centru města složité.

2026-03-17 • via Nuitee