Feelathome Casa Bertrand

Hotels
8.9 (329 reviews)
Carrer del Consell de Cent 276 , Barcelona , es

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Location
Amenities
Friendly Staff
Comfortable Beds
Cons:
Cleanliness issues
Limited bathroom privacy
Few in-room amenities

Categories

Cleanliness
7.93
Specific mentions of cleanliness issues in some reviews, noted hairs on bedding and towels.
Service
9.4
Generally positive mentions of staff being kind and accommodating.
Location
9.94
Multiple reviews praised the great location and easy access.
Room Quality
8.39
Some reviews noted issues with rooms lacking windows or space, but others found them cozy and comfy.
Amenities
8.92
Mixed sentiments noted, with some amenities available but lacking in-room comforts.
Value for Money
8.88
Overall good cost-to-quality ratio mentioned positively.
Food and Beverage
8.43
Limited food options, but availability of beverages noted positively.
Overall Experience
9.3
Overall positive experiences noted across multiple reviews despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Central Location in Barcelona

Feelathome Casa Bertrand is conveniently located in the heart of Barcelona, just 800 metres from Plaça Catalunya. Explore nearby attractions such as Tivoli Theatre and Palau de la Musica Catalana, all within walking distance from the hotel.

Comfortable Rooms with Modern Amenities

Relax in our well-appointed rooms featuring a desk, flat-screen TV, and air conditioning. Enjoy the convenience of a private bathroom with free toiletries and some rooms even offer a balcony for a picturesque view of the city.

Convenient Services and Nearby Attractions

Benefit from our concierge services and stay connected with complimentary WiFi throughout the property. Visit iconic landmarks like Casa Batllo and Boqueria Market, all just a stone's throw away from Feelathome Casa Bertrand.

Book your stay at Feelathome Casa Bertrand now and experience the best of Barcelona!

Important information:

Reservations for 3 or more rooms may be subject to special conditions. In the case of making a flexible reservation of this type, a deposit of 10% will be required within 48 hours of the booking. The establishment reserves the right to cancel the reservation if payment is not made within the specified timeframe. This 10% deposit will be refunded if the cancellation is made more than 7 days prior to the arrival date.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.9
Based on 329 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
E
Elif • family_with_children • tr
8
Great Location, Nice Stay, But Some Design and Comfort Issues
Pros:

• Excellent location, on one of the most beautiful pedestrian-friendly streets in the city.
• The keyless entry system for both the building and rooms worked smoothly.
• Although all rooms were said to be occupied, our room was very quiet with no noise from other rooms or the lobby.
• The room and hotel were clean.
• The room was simple, functional, and nicely designed, with sufficient storage space.
• The bathroom had a clean and pleasant design.
• Comfortable beds.
• Good air conditioning and heating.
• Very nice lobby with complimentary coffee, tea, water and chocolate available throughout the day.
• Juan Diego and Luciano were polite.

Cons:

• The inner room has no natural light and faces an inner courtyard.
• The room information said to hang the sign if we didn’t want cleaning, but when our room wasn’t cleaned, we were told we had to hang it to request cleaning, which was confusing.
• The bathroom has a sliding door that offers no sound insulation.
• The lobby lack natural light and rely on artificial lighting, which makes the space feel dark.
• As the building is on a corner, only one room faces the beautiful pedestrian street; the others face either a traffic street or the inner courtyard.
• The faucet in our room was very close to the edge, causing water to splash onto the counter and then run onto the floor in front of the sink instead of staying on the counter or flowing directly into the sink. We had to be careful not to get our clothes or the floor wet.
• The inner room is quite small, but it may be enough for a short stay.
• No iron, toothbrush/toothpaste, or slippers in the room.

2026-02-13 • via Nuitee
M
Mikołaj • solo_traveller • pl
5
Nigdy tu nie wrócę
Pros:

Personel przyjazny i pomocny, dobra lokalizacja, czyste pokoje

Cons:

Od początku coś było nie tak. Najpierw dane mojej rezerwacji wraz z personaliami wyciekły i próbowano mnie oszukać przez WhatsApp, za co obiekt do dziś nie poniósł żadnych konsekwencji. Później zażądano przedpłaty za pobyt mimo, iż rezerwacja gwarantowała rozliczenie na miejscu. Dostałem lakoniczną wiadomość od obiektu, że bez uploadu mojego ID oraz opłacenia pobytu wraz z city tax przed przybyciem, obiekt nie zagwarantuje mi pokoju. Jednego dnia nie było ciepłej wody i brałem zimny prysznic. Ostatniego kod do drzwi przestał działać i spędziłem przeszło godzinę pod drzwiami na infolinii o godzinie 24:00 czekając na pomoc. Brak portiera - dzięki Bogu Booking okazał się pomocny i połączył mnie z pracownikiem. Hotel nie poczuwał się do odpowiedzialności i przeprosiny oraz rekompensatę za to wszystko otrzymałem od Bookingu. Za pokój w czasie targów płaciłem blisko 200€, więc całość jest wręcz abstrakcyjna. Nigdy tu nie wrócę, mimo że zdaję sobie sprawę z pechowego przebiegu rezerwacji - stanowczo odradzam.

2026-02-10 • via Nuitee
S
Shirle • couple • es
9
Súper confortable
Pros:

Casa Bertrand tiene una excelente ubicación
Habitación acogedora y confortable
A destacar la limpieza y la tranquilidad
Muy bien insonorizada . La zona cafetería a disposición un 10

Cons:

Que no hubiese secador de pelo

2026-01-30 • via Nuitee
M
Mohammed • solo_traveller • sa
6
Location is good close to a lot of things, room was too small there was no space for my bag ( I had a big bag), it would
Pros:

Location and staff were good

Cons:

The room was too small couldn’t even open my bag
Cleaning service do not change the bed or the pillow they only arrange them

2026-01-30 • via Nuitee
P
PEIJIA • solo_traveller • cn
7
Pros:

位置很好，离感恩大道很近。房间整洁干净，还有阳台。

Cons:

房间临街，非常吵！房间淋浴间和厕所太小。没有24小时前台。

2026-01-28 • via Nuitee
D
D. • solo_traveller • nl
10
a one-night stay that exceeded any expectations i had, in a very nice part of the city
Pros:

i only stayed for one night, but was baffled by how luxurious and professional the place was! right near Plaça de Catalunya and Passeig de Gràcia, with all of it's attractions, but also close to a very nice, calm, green area, and the road it's situated on is a long stretch of pedestrian-only road (intersected by busy streets).
i didn't really use the amenities in the common area, but it looked very clean and pleasant, and there was plenty to chose from (coffees, teas, water)

Cons:

nothing...

2026-01-20 • via Nuitee
E
Emirhan • couple • tr
7
Tavsiye edilebilir Fiyat Performans
Pros:

Resepsiyon ile iletişim yok akşam whatsapp hatları kapalı sadece normal telefondan ulaşılabiliyor turist olduğumuz için böyle bir imkanımız yoktu ve aksam olusan bir sorunda iletişime kimseyle geçemedik. Onun haricinde konum merkezî temizlik güzel kahvaltı vs gibi bir hizmet yok sadece kahve içebileceğiniz bir alan var fiyat performans olarak düşünülebilir

Cons:

Çalışanla iletişim sorunu

2026-01-19 • via Nuitee
H
Hannah • family_with_children • gb
10
Fabulous location, comfortable and spacious
Pros:

Best thing about this property is its fantastic location. Location is so important in Barcelona and this is the best place to be. Staff and facilities were also amazing. Check in and out was so smooth and completely built around our arrival and departure time. After that the property is accessed by a secure PIN code. All worked really well. Really nice to have coffee available at any time and the room itself (we booked a triple) was AMAZING. Most comfortable beds and really spacious. Really loved it

Cons:

Nothing at all to dislike!

2026-01-19 • via Nuitee
J
Jennifer • extended_group • es
7
2026-01-19 • via Nuitee
A
Adrian-Sebastian • couple • ro
10
2026-01-19 • via Nuitee
F
Francesca • couple • it
8
2026-01-09 • via Nuitee
T
Teresa • couple • it
9
Pros:

Posizione eccellente per girare la città. Abbiamo apprezzato la pulizia, il cambio degli asciugamani giornaliero, la possibilità di usufruire di macchina caffè , frigo e acqua. La nostra camera aveva il terrazzino, armadi e doccia molto comoda. Personale molto gentile e disponibile.

Cons:

Zona wc piccola e senza finestra

2026-01-04 • via Nuitee
A
Ayfer • couple • tr
9
Pros:

Kahvaltı hizmeti yoktu. Ama çay, kahve vb. Hizmeti var. Bulunduğu konum çok iyi olduğu için çevresinde yeme içme açısından cafe ve restoran gibi yerler yeterince vardı. Çok memnun kaldık. Tekrar gidebiliriz.

Cons:

Tek sorun, odada terlik yoktu. Devamlı ayakkabı ile dolaşmak zorunda kaldık. Lütfen bu eleştirimizi dikkate alırsanız, müşteri memnuniyeti artar. 🙏🏼

2025-12-29 • via Nuitee
M
Monika • couple • sk
7
2025-12-29 • via Nuitee
P
Patricio • couple • es
10
2025-12-29 • via Nuitee
P
PM77 • couple • it
6
Pros:

Splendida posizione, facile da raggiungere dall'aeroporto con Aerobus ed una breve camminata.
Sistema semplice ed affidabile per l'accesso.
Decisamente apprezzata ala possibilità di poter lasciare le valigie in deposito per qualche ora il giorno della partenza.

Cons:

La camera che ci è stata assegnata non aveva nemmeno una finestra, non c'era lo spazio per tenere aperta una valigia, il bagno aveva solo una porta di vetro, che non chiudeva nemmeno bene, con conseguente assenza di privacy.
I messaggi ricevuti tramite booking sono stati vagamente scortesi, insistendo per farmi compilare dei moduli ad un link che non mi era mai stato inviato. Insomma, si può fare di meglio.

2025-12-29 • via Nuitee
B
Barbara • family_with_children • it
9
2025-12-28 • via Nuitee
P
Philipp • couple • at
8
2025-12-27 • via Nuitee
G
Giannadaki • family_with_children • gr
8
Pros:

Η τοποθεσια ηταν απιστευτη! Ακριβως στο κεντρο,ευκολη προσβαση παντου

Cons:

Στο δωματο δεν ειχε amenities

2025-12-24 • via Nuitee
L
Larysa • family_with_children • ua
10
Pros:

Дуже добре. Чисто, зручне ліжко. Расположение отличное. Персонал супер.

2025-12-22 • via Nuitee