Hotel Estefania Boutique Suites

Hotels
8.8 (556 reviews)
2 Calle Llano del Grillo , Los Cristianos , es

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
Massage services
Packed lunches
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Nice pool area
Good breakfast
Cons:
Room maintenance issues
Inadequate service for breakfast
High pricing for quality

Categories

Cleanliness
8.26
The hotel was clean, but there were issues like visible infiltration in the walls and concerns with the state of the facilities.
Service
9.73
The staff were friendly, helpful, and willing to resolve issues quickly.
Location
9.77
The hotel is located in a quiet and beautiful area, though a car is needed to reach the city center.
Room Quality
7.72
Rooms were spacious but suffered from several maintenance issues like holey bed linen and mold in the shower.
Amenities
8.75
The pool area and outdoor facilities were nice, but a fitness studio would be a valuable addition.
Value for Money
7.71
The price felt high relative to the overall quality and issues faced during the stay.
Food and Beverage
9.26
The breakfast was well-balanced and enjoyed, though there were some complaints about the coffee service.
Overall Experience
9.23
Overall satisfaction was mixed due to the positives overshadowed by several significant negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:16

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities, private terraces, and stunning mountain views.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the lush garden, and savor a refreshing cocktail at the hotel bar.

Concierge Services and Beyond
From planning excursions to enjoying a delightful à la carte breakfast, our attentive staff is dedicated to making your stay unforgettable.

Book your stay at Hotel Estefania Boutique Suites today and experience the perfect blend of elegance and comfort.

Important information:

Please take note:
- Late check out has a surcharge of 40 EUR (subject to availability)

Dear guests, please note that our restaurant is closed on Sundays and Mondays. We apologize for any inconvenience.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 556 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 7.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 9.23
C
Clément couple gb
8
2026-03-28 via Nuitee
S
schobbens Cédric couple be
10
À refaire au plus vite.
Pros:

Tres bien

Cons:

Rien

2026-03-28 via Nuitee
M
Maurice couple nl
9
Prima hotel met ruime kamers en uitstekend ontbijt
Pros:

Ontbijt en ruime kamer

Cons:

Hier en daar moest wat bijgewerkt worden in de badkamer

2026-03-28 via Nuitee
F
Falk solo_traveller de
6
Mixed experience
Pros:

Exceptional breakfast! They offer fresh orange juice (professional orange juicer machine). And a real highlight is the bread and the wonderful croissants. And plenty of specials.

The staff. Everybody was always attentive, welcoming and helpful. Couldn't be better.

I really liked my room (apart from the issues I experienced, see below). Super comfy beds (hard mattress, I like this), after I fixed the issue with the pulsing light of the smoke detector I slept like a stone. It had a kitchenette and a superb bathroom with a rain shower and bathtub. And a large safe, which fits a laptop. The balcony was also nice, I could even glimpse the sea in the south.

Cons:

I would give the hotel a higher rating, and overall I can recommend this place and would come again. However, I had one really bad experience. I did not have warm water in my room on my first day, I only noticed in the evening when I wanted to take a shower. Apparently, the boiler was broken. I let the reception know, but they couldn't do anything about it right now, the technician would only be able to fix it the next morning. The other thing which bothered me was a smoke detector with an extremely bright status light, which pulsed every five seconds. Unfortunately, I couldn't sleep well. I went to the reception the next day to ask whether they could fix the smoke detector, and I am glad that I also asked about the boiler—apparently this issue was not properly reported or recorded by the other receptionist the evening before, I don't know exactly, but no technician was scheduled to fix the boiler.
The boiler was repaired when I came back in the afternoon, and I had no issues with warm water for the rest of my stay. But, for the price I paid and given that they promise ‘an unparalleled experience’, I expect that the staff checks whether the room has warm water before I check-in (or, at least they have a technician on-site, or an emergency service to fix issues like these).

The Alba restaurant promises too much. I ordered Grouper, and this was excellent, everything else was uninspiring.

The two pools are rather small (and shallow).

The upper hotel room balconies face a construction site (I believe this could be an extension of the hotel). Although, it is not terrible to look at, everything is clean, and apart from some foundations, there is nothing built yet.
Unfortunately, a transformer station spoils a bit the view from the upper areas towards the south.

The curtain in my room had stains.

The parking lot was always almost full (the hotel was fully booked). However, there is an additional parking area for the Alba restaurant, but I didn't use...

2026-03-28 via Nuitee
S
Sarah couple ch
10
Séjour de grande qualité!
Pros:

Le cadre, la qualité du service, l’excellent niveau du restaurant, très bon rapport qualité prix

Cons:

Rien

2026-03-28 via Nuitee
R
Ricardo couple pt
10
2026-03-26 via Nuitee
L
laurence couple fr
9
Pros:

Endroit à l’écart de la plage
Très belle piscine, dommage que nous n’ayons pas pu en profiter à cause du temps

2026-03-25 via Nuitee
C
Christiana couple ie
10
Serene perfection in Tenerife
Pros:

Everything about this hotel was fantastic. We had to stay here after missing our flight due to delays at the airport, so it was a last minute desperate choice. However, that just made me happy in the end. I was able to discover this absolute gem of a hotel.
I have zero complaints. Everything was perfect. Location is great - near enough to the airport and Los Cristianos and Playa de las Americas if you want access, but far enough away to be tranquil, serene, quiet. There is plenty in the small village for all essentials - 2 little shops, a few excellent restaurants, hiking trails, and best of all Jungle Park.

Wifi was incredibly strong and stable the entire time, even during the brief thunderstorm.
Water pressure and temperature were excellent. Toiletries and bathroom towels were great.
Bed was very comfortable. Please let me buy those pillows!
Everything was spotless.
Views were wonderful.
The pool area is just serenity itself.
The staff - the most friendly, helpful, and welcoming staff I have ever experienced at a hotel. I travel a lot, so this is quite a statement and not hyperbole at all.

We are now making plans for a minimum of three visits a year to this particular hotel. I could go on and on and on about how perfect it was.

Cons:

Do I have to find a complaint? If I must, I suppose it would have to be the lack of a kitchen towel in the kitchenette area. Literally that's it. That's my only complaint.

2026-03-25 via Nuitee
P
Pat couple gb
10
Excellent
Pros:

Excellent customer service service and facilities

David and Erika were very Proffesional and helpful

Cons:

Nothing

2026-03-25 via Nuitee
R
Richard couple gb
8
Beautiful hotel, fantastic staff, good location. Slightly let down by a couple of issues with our room, but overall a lo
Pros:

Location was good. Whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all.
Hotel was lovely: pools, restaurant, breakfast all really nice. Staff were all fantastic!

Cons:

We had a couple of issues with our room: air conditioning was not working and shower door would not close - both reported on day one but despite promises neither were fixed before we left.
It was chilly in the morning and evening (March) and my pregnant wife was getting cold, hence we needed the aircon. Reception did give us an electric heater which helped a little, but after a 7x day stay I would expect them to fix the issue.
We self-catered a few meals - the kitchenette is not very well stocked. Could do with more cutlery, sharp knives, a pair of scissors, new frying pan.

Just the above small issues that slightly let down what was otherwise a beautiful hotel! We still had a lovely time.

2026-03-23 via Nuitee
D
Daria couple ua
10
Pros:

Excellent hotel: great for relaxing 😍 spacious, very comfortable. Breakfast was perfect

2026-03-22 via Nuitee
S
Stephen couple gb
10
2026-03-22 via Nuitee
B
Bogdan couple si
8
2026-03-21 via Nuitee
R
Raluca couple gb
9
Lovely property, great staff, amazing breakfast, nice dinner at Alma. Thank you for a lovely stay! Raluca
Pros:

Lovely room, great amenities, nice breakfast. All staff was very friendly and helpful.

2026-03-18 via Nuitee
R
Richard couple gb
5
Won't be going back
Pros:

Breakfast ok, but cooked food was cold. Staff excellent. Restaurant good.

Cons:

very expensive. Toilet broken and not fixed despite numerous complaints. Smoking allowed in covered area near pool bar, which we found unpleasant and totally unacceptable
Breakfast ok, but cooked food poor - bacon greasy, cold and udercooked, eggs cold.
Cockroaches in the bedroom

2026-03-16 via Nuitee
R
ROUILLARD couple fr
9
Belle étape hôtelière et gastronomique
Pros:

Très ensemble hôtelier de taille raisonnable bien situé avec une jolie vue. Grande chambre avec balcon. Personnel attentionné. Bon petit déjeuner et excellent restaurant.

Cons:

Il peut être compliqué de stationner.

2026-03-15 via Nuitee
Y
Yuliia couple de
7
2026-03-15 via Nuitee
Y
Yves Wouters couple be
10
Klein maar alles was aanwezig voor een fijne vakantie.
Pros:

Het ontbijt was uitgebreid en heerlijk.
Ruime plaatsen niet te dicht op elkaar; perfect.

2026-03-14 via Nuitee
P
Philippe couple be
9
Pros:

Vriendelijk personeel en uitstekend restaurant

Cons:

Geen lift om zware koffers naar kamer te brengen

2026-03-12 via Nuitee
J
James couple gb
10
Outstanding for those who want relaxation
Pros:

The room, grounds and pool are beautiful. The staff were very lovely, accessible and helpful. The location means that your stay is extremely quiet, peaceful and undisturbed from the high volumes of tourists closer to the beach and main strip. A taxi ride to the beach and most other attractions in the south is around €10-15.

Food was exceptional. The restaurant was on a level with fine dining. Be aware that many items on the restaurant menu required a supplement between €2-6 on top of half board, however the quality was so high I don't feel this was unfair. On the days the restaurant was closed (Sunday and Monday) the replacement food from the bar was generous also very high quality, on a par with a very good gastropub.

2026-03-10 via Nuitee