Apartahotel Golden Alcalá

Hotels
8.2 (2998 reviews)
2 Paseo de los Pinos , Alcalá de Henares , es

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Good location
Friendly staff
Cons:
Cleanliness issues
Lack of kitchen utensils
Strong odors

Categories

Cleanliness
7.03
Multiple mentions of cleanliness issues, such as dirty rooms and unclean linens.
Service
9.5
Positive remarks regarding helpful staff and general service experience.
Location
9.54
Consistent praise for the hotel's convenient and safe location.
Room Quality
7.99
Generally good, with comments on comfort but some concerns about cleanliness.
Amenities
7.02
Lack of kitchen supplies and some general dissatisfaction with amenities.
Value for Money
8.48
Mixed opinions but overall acceptable in relation to pricing.
Food and Beverage
7.53
Noteworthy mention of strong odors possibly affecting overall ambiance.
Overall Experience
8.5
Overall ratings were positive, but highlighted issues prevented higher satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:15

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Accessibility

Personalized Service and Family-Friendly Environment

Experience the perfect blend of comfort and convenience at Apartahotel Golden Alcalá. With a bar on-site and close proximity to popular attractions like IFEMA and Santiago Bernabéu Stadium, our property offers a luxurious stay in Alcalá de Henares. Enjoy the ease of a 24-hour front desk, free WiFi, and family rooms, catering to all your needs. Explore the city with sightseeing tours or relax in well-equipped rooms with private bathrooms and kitchen facilities. Whether you're traveling for business or leisure, our hotel ensures a memorable stay. Book now and indulge in a truly exceptional experience at Apartahotel Golden Alcalá.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2998 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.5
D
DIEGO • couple • es
7
2026-08-08 • via Nuitee
A
Antonio Mosquera Liston • couple • es
6
2026-08-08 • via Nuitee
V
VICTOR • couple • es
5
Cons:

Limpieza de los cristales

2026-08-08 • via Nuitee
M
Mark • couple • es
6
Good value hotel with no thrills
Pros:

It was located centrally next to a shopping center and a excellent bar

Cons:

Parking is not good, and the staff could
Learn to be pleasant with staff, most of them looked like they were overworked and underpaid

2026-08-08 • via Nuitee
M
Muñoz Manzanera • solo_traveller • es
7
2026-08-07 • via Nuitee
A
Ana Belén • family_with_children • es
5
2026-08-07 • via Nuitee
S
Santi • family_with_children • es
6
2026-08-06 • via Nuitee
J
José Manuel • solo_traveller • es
8
Pros:

En general todo estuvo muy bien.
El sitio es tranquilo, el alojamiento muy bien y el personal atento.

Cons:

Un pequeño contratiempo con el AA. Que solucionaron rápidamente.

2026-08-05 • via Nuitee
M
María luisa • solo_traveller • es
8
Pros:

Espacio, relación calidad precio

2026-08-05 • via Nuitee
M
Marijose • solo_traveller • es
6
2026-08-03 • via Nuitee
P
Presencia • couple • es
8
Confortable, limpio y espacioso
Pros:

El apartahotel muy bien, muy moderno y espacioso y con todas las instalaciones. La única cosa que me pareció un poco incómoda era que había que pedir el menaje de cocina en recepción y no había cafetera ni tetera ni mucho menos alguna cápsula de café.

Cons:

La cama de matrimonio era de 1'35. Normalmente suelen ser de 1'50. Que aunque no sea muy cómoda compensa con el espacio.

2026-08-02 • via Nuitee
C
Carla • solo_traveller • es
10
Pros:

Sobretodo la limpieza del sitio que limpio que orden que bien

Cons:

Me gustó absolutamente todo

2026-07-25 • via Nuitee
R
Rossella • solo_traveller • it
10
2026-07-25 • via Nuitee
L
Loquillo • solo_traveller • es
10
Pros:

Excelente, atención

2026-07-24 • via Nuitee
S
Sérgio • solo_traveller • pt
9
Pros:

Nice location just outside of Madrid, very comfortable for 4 people.

Cons:

Room gets very hot at night as expected on the region, but has a good AC

2026-07-24 • via Nuitee
A
Amaia • couple • es
9
Pros:

Todo perfecto. Muy cómodo.

2026-07-24 • via Nuitee
T
Tiago • family_with_children • dk
7
2026-07-24 • via Nuitee
E
Eva • solo_traveller • es
9
2026-07-23 • via Nuitee
S
Serrano Quiles • solo_traveller • es
8
Pros:

Habitaciones cómodas

Cons:

Recepcionista de la mañana. Antipática y desagradable con el trato al cliente.

2026-07-23 • via Nuitee
S
Soumendu • solo_traveller • in
10
2026-07-23 • via Nuitee