Alfons Hotel

Hotels
8.7 (900 reviews)
Cami de Maó 53 , Ciutadella , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Noise issues
Service inconsistencies

Categories

Cleanliness
8.38
Mixed feedback on cleanliness; some negative insights about odors.
Service
9.05
Consistently positive mentions of staff friendliness and availability.
Location
9.09
High praise for location, very convenient for city exploration.
Room Quality
8.54
Negative points about noise and some rooms facing unappealing views.
Amenities
8.67
General satisfaction with amenities offered; some concerns noted.
Value for Money
8.53
Good feedback on overall value; some mentioned prices were high for room quality.
Food and Beverage
8.58
Good comments on breakfast; minor issues with service.
Overall Experience
8.75
Most guests enjoyed their stay despite some small grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:19

Property Description

Charming Hotel in the Heart of Ciutadella

Convenient Location: Situated in Ciutadella city centre, Alfons Hotel is a mere 5-minute stroll from the Cathedral, offering easy access to the city's attractions.

Comfortable Accommodations: The air-conditioned rooms are well-equipped with modern amenities including free Wi-Fi, TV, safe-deposit box, and complimentary toiletries. Enjoy the option of a terrace in most rooms for a relaxing outdoor space.

Great Facilities: With a café bar, 24-hour front desk, and car rental assistance, guests' needs are well taken care of. Explore the nearby harbour, just a short 10-minute walk away, and the beach within 2 km. Convenient access to the bus stop makes traveling around the city a breeze.

Book your stay at Alfons Hotel now for a delightful experience in Ciutadella.

Important information:

For multiple reservations, with 3 rooms or more, special contracting and payment conditions may apply. The establishment will notify you in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAH

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Adults stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 900 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.75
E
Emma • solo_traveller • fr
10
2026-05-16 • via Nuitee
P
Paco • solo_traveller • es
9
2026-05-16 • via Nuitee
P
Pierre • couple • fr
10
Pros:

Excellente expérience. Le personnel est particulièrement accueillant, attentionné et toujours disponible. L’hôtel est très propre, idéalement situé à quelques minutes à pied du centre-ville, et offre un excellent rapport qualité/prix. Le garage fermé et gratuit est un vrai plus. Mention également pour le petit déjeuner, copieux et varié, avec un large choix de produits salés et de viennoiseries, le tout à un prix très abordable (12 €).

2026-05-15 • via Nuitee
J
Juana M. • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-05-15 • via Nuitee
J
Jean-Louis • extended_group • fr
8
Bien pour un court séjour de visite à Ciutadella
Pros:

Bien situé
Personnel très sympathique

Cons:

Literie moyenne et insonorisation faible

2026-05-15 • via Nuitee
C
corinne • solo_traveller • fr
9
Pros:

Proximité du centre ville et d un parking public gratuit

Cons:

Isolation insuffisante on entend tout dans le couloir

2026-05-11 • via Nuitee
A
Arcy • couple • es
3
Pros:

Tiene una ubicación excelente

Cons:

Nada insonorizado el hotel se escuchan todos los ruidos de la calle y de otras habitaciones, las puertas, el pasillo cuando hablan, se hace imposible dormir.

2026-05-11 • via Nuitee
K
Karel • extended_group • es
9
Muy agradable
Pros:

Gracias Aina por su acogida y consejos.

2026-05-09 • via Nuitee
D
DAVID • solo_traveller • es
9
2026-05-07 • via Nuitee
J
Jaume • couple • es
10
2026-05-07 • via Nuitee
E
Eloi • family_with_children • es
8
Pros:

El personal molt amable. L'hotel en general està força bé tot i que l'habitació no estava neta del tot. No se si és general o solament va ser la nostra habitació que no van netejar prou bé.
L'esmorzar força complet. Hotel ben situat

Cons:

L'habitació no estava prou neta

2026-05-07 • via Nuitee
H
Huw • couple • gb
10
Great value, clean, comfortable hotel in a central location.
Pros:

Simple, clean and central. We stayed here while doing the Camí de Cavalls - about 100 m off the route. Free Pomanda at reception - what more could you want?!

Cons:

I only wish I could stay longer in a great city.

2026-05-07 • via Nuitee
M
Maria • solo_traveller • es
9
Pros:

El personal: Aina, de recepción y todo el personal del bar/restaurante. Fueron muy atentos y amables.
La ubicación, a dos minutos del centro histórico.

2026-05-06 • via Nuitee
A
alejandro • solo_traveller • es
9
2026-05-05 • via Nuitee
G
guim • solo_traveller • es
7
Pros:

Ubicación, desayuno y trato.

Cons:

Quizàs la habitación que tuve era un poco pequeña pero no faltaba de nada.

2026-05-05 • via Nuitee
E
Elisa • solo_traveller • de
10
Gut gelegenes und komfortables Hotel
Pros:

Das Hotel Alfons ist ein kleines Hotel mit außergewöhnlich netten Personal. Die Zimmer sind schön und sauber. Das Frühstück ist auch für Vegetarier gut geeignet und abwechslungsreich. Das Zentrum ist ebenso wie die zentralen Busstation in wenigen Minuten erreichbar. Wir würden bei einen nächsten Aufenthalt wieder dieses Hotel wählen.

Cons:

Keine Beanstandungen

2026-05-05 • via Nuitee
M
Marina • solo_traveller • es
9
2026-05-05 • via Nuitee
A
Alejandro • solo_traveller • es
9
Cómodo y práctico
Pros:

Ubicación, diseño y espacio de las habitaciones, amabilidad del personal, desayuno, gimnasio y masajes

Cons:

Nada que comentar

2026-05-03 • via Nuitee
R
Rocío • couple • es
8
Pros:

El trato del personal

Cons:

Teníamos un ruido de máquina de aire constante, día y noche, que se apagaba y arrancaba con mucho estruendo. Fue muy molesto.

2026-05-03 • via Nuitee
X
XAVIER • couple • es
10
2026-05-03 • via Nuitee