Alfons Hotel

Hotels
8.7 (834 reviews)
Cami de Maó 53 , Ciutadella , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Noise issues
Service inconsistencies

Categories

Cleanliness
8.38
Mixed feedback on cleanliness; some negative insights about odors.
Service
9.05
Consistently positive mentions of staff friendliness and availability.
Location
9.09
High praise for location, very convenient for city exploration.
Room Quality
8.54
Negative points about noise and some rooms facing unappealing views.
Amenities
8.67
General satisfaction with amenities offered; some concerns noted.
Value for Money
8.53
Good feedback on overall value; some mentioned prices were high for room quality.
Food and Beverage
8.58
Good comments on breakfast; minor issues with service.
Overall Experience
8.75
Most guests enjoyed their stay despite some small grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:19

Property Description

Charming Hotel in the Heart of Ciutadella

Convenient Location: Situated in Ciutadella city centre, Alfons Hotel is a mere 5-minute stroll from the Cathedral, offering easy access to the city's attractions.

Comfortable Accommodations: The air-conditioned rooms are well-equipped with modern amenities including free Wi-Fi, TV, safe-deposit box, and complimentary toiletries. Enjoy the option of a terrace in most rooms for a relaxing outdoor space.

Great Facilities: With a café bar, 24-hour front desk, and car rental assistance, guests' needs are well taken care of. Explore the nearby harbour, just a short 10-minute walk away, and the beach within 2 km. Convenient access to the bus stop makes traveling around the city a breeze.

Book your stay at Alfons Hotel now for a delightful experience in Ciutadella.

Important information:

For multiple reservations, with 3 rooms or more, special contracting and payment conditions may apply. The establishment will notify you in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAH

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Adults stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 834 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.75
A
Alessandro • couple • it
10
consiglio vivamente questo hotel, rapporto qualità prezzo unica
Pros:

pulita, ordinata, accogliente e all’avanguardia

Cons:

mi è piaciuto tutto

2026-01-19 • via Nuitee
M
Marianne • couple • nl
8
Heerlijk verblijf gehad in Alfons Hotel
Pros:

De kamer was prima, goede bedden, tijdens ons verblijf was t erg warm, maar de airco op de kamer was heerlijk, en bovendien zeer stil. Locatie was rustig, ongeveer 5 min lopen naar t historische centrum.
Onze complimenten voor het personeel van het hotel. Met name José, in de bediening bij het ontbijt en het diner was (samen met z’n collega) geweldig… zeer vriendelijk… zeer oplettend…
Wij vonden t ontbijt ruim voldoende, alles vers en goed aangevuld.
Wij hebben meerdere malen gedineerd in het hotel, erg goed!
Ook wil ik Nemesia bedanken voor haar heerlijk ontspannende massage, zeer professioneel en vriendelijk. Een aanrader..

Cons:

Eigenlijk niets

2026-01-19 • via Nuitee
C
concetta • couple • it
10
Pros:

Sono davvero stupita da questa struttura a partire dallo staff super attento ad ogni nostra richiesta e pronto ad aiutarci, la colazione ogni giorno variava ma era super abbondante ed mi è piaciuta tantissimo camere con tutti i comfort possibili e pulizia molto buona.. ci ritornerò

Cons:

Nulla

2026-01-19 • via Nuitee
C
Christian • family_with_children • fr
7
Pros:

petit déjeuner, le personnel, et les chambres

Cons:

seul regret de ne pas pouvoir utiliser le jacuzzi (12€ par personne), alors qu'il n'y a pas de piscine.

2026-01-19 • via Nuitee
D
DAVID • extended_group • es
8
Pros:

La ubicación

Cons:

Encontramos bastantes cucarachas

2026-01-19 • via Nuitee
M
María • extended_group • es
9
Pros:

Gran sorpresa para ser un hotel de 3 estrellas. Muy bien el baño y las camas. Encantador Guillermo, que nos atendió en recepción.

2026-01-15 • via Nuitee
D
David • solo_traveller • cz
7
2025-12-17 • via Nuitee
R
Ruiz Soliz • extended_group • es
10
2025-12-07 • via Nuitee
J
jerome • couple • fr
8
Hotel agréable proche du coeur de vielle
Pros:

Hotel bien situé proche du coeur de ville avec un parking payant à proximité
Notre chambre donne sur cour avec du calme

Cons:

Les chambres ne sont pas très bien insonorisées mais cela passe pour 2 nuits (ca depend des voisins)

2025-11-27 • via Nuitee
I
Iona • couple • es
9
Pros:

El personal del hotel super amable y humanos, sobre todo Paulina una excelente trabajadora y persona

2025-11-22 • via Nuitee
R
Ruiz Soliz • extended_group • es
10
2025-11-17 • via Nuitee
N
Nadine • couple • fr
8
Un agréable séjour, un bon hôtel 3***
Pros:

Son emplacement au plus proche du centre historique, la disponibilité du personnel, les équipements proposés

Cons:

Le manque de visibilité par la fenêtre de la chambre, la forte odeur persistante de désinfectant à notre entrée.
La qualité de l’eau du robinet étant passable (forte odeur de chlore), l’impossibilité de remplir une gourde à une fontaine sur place

2025-11-05 • via Nuitee
M
Maria Noel • solo_traveller • es
10
2025-11-04 • via Nuitee
M
Maria Noel • family_with_children • es
10
Pros:

Muy atento el
Personal, muy limpio todo y la ubicación un 10.

2025-11-04 • via Nuitee
J
Judith • couple • gb
9
Pros:

Great location, good breakfast and very comfortable rooms. Staff were excellent.

Cons:

Bathroom a little small but well appointed.

2025-10-30 • via Nuitee
M
M. dolores • couple • es
10
Una elección acertada
Pros:

Habitación muy amplia. Desayuno muy bueno. Camas muy cómodas. Ubicación excelente.

2025-10-26 • via Nuitee
V
Veronika • family_with_children • gb
8
2025-10-26 • via Nuitee
A
anne • family_with_children • fr
9
2025-10-26 • via Nuitee
A
agusti • family_with_children • es
7
2025-10-25 • via Nuitee
S
sylvie • extended_group • fr
8
Emplacement parfait pour visiter la ville
Pros:

Emplacement parfait pour visiter Ciutadella à pied. Calme pour un hôtel en ville. Parking proche même si celui de l’hôtel est actuellement en travaux

2025-10-13 • via Nuitee