Servatur Castillo de Sol

Hotels
8.4 (718 reviews)
Avenida de Gran Canaria 16 , Maspalomas , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Well-maintained facilities
Cons:
Cleanliness issues
Noise between rooms
No breakfast included

Categories

Cleanliness
7.29
Guests noted mixed feelings about cleanliness, citing dust and unclean common areas.
Service
9.26
Many guests praised the friendly and helpful staff.
Location
9.3
The location is appreciated for its proximity to the beach and local shops.
Room Quality
8.25
Rooms received general approval, but concerns were raised about noise and odor.
Amenities
8.28
Facilities such as the pool bar were well-received; some amenities needed maintenance.
Value for Money
8.24
Guests felt the stay offered good value, although some mentioned issues that could affect comfort.
Food and Beverage
7.79
Some guests noted the absence of breakfast, affecting the overall dining experience.
Overall Experience
8.76
Overall satisfaction was high, with guests having a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:04

Property Description

Stunning Sea Views and Modern Amenities
Enjoy breathtaking sea views from your own balcony and make use of the well-fitted kitchen in each unit.

Convenient Facilities
With a 24-hour front desk, sun terrace, snack bar, and minimarket on-site, everything you need is just steps away.

Explore the Area
Located near Playa de Puerto Rico and Amadores Beach, take advantage of the car rental service to explore nearby attractions like Anfi Tauro Golf Course and Yumbo Centre.

Visit Servatur Castillo de Sol for a memorable stay overlooking the sea and book now for a wonderful vacation experience.

Important information:

Note that the accommodations reserves the right to request a deposit upon arrival of €150 which will be paid in cash and will be returned after reviewing the condition of the apartment if there has been no damage or inappropriate behavior during your stay at the complex.

Only guests registered during check-in will be able to stay at the resort.

Also, don't forget that if you stay at Servatur Castillo de Sol you can use all the facilities of the neighboring complex Servatur Casablanca Suites & Spa (adult clients only, over 18 years old)

REMEMBER: all guests, INCLUDING MINORS, must present an official identity document upon arrival.
The only valid documents recognized are: DNI, NIE or PASSPORT, according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 718 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
E
Einar • couple • no
8
2026-02-13 • via Nuitee
M
margaret • family_with_children • ie
10
Pros:

The staff where all lovely, bar food lovely bar closes at 7 pm

Cons:

No bar at night in hotel but plenty around

2026-02-13 • via Nuitee
L
Lisa • extended_group • ie
6
2 night trip
Cons:

The room had a normal door in between mine and the next room. This was closed but every word could be heard between the rooms whilst sittingin the living area. Very loud hearing someone's full conversation and I felt very uncomfortable as I thought every word I said could be heard in the next room, felt like i had no privacy

2026-02-09 • via Nuitee
B
Brenda • couple • gb
10
We will be back next year as usual!
Pros:

Friendly staff and facilities were so clean.

Cons:

I enjoy staying there and have done so for many years. I cannot fault it

2026-02-09 • via Nuitee
S
Siri • couple • no
8
Pros:

Rent og pent og grei beliggenhet. Leiligheten var kjekk. Greit bassengområde med badevakt. Hyggelig personell

Cons:

Det var støy fra barer på gamle senteret med mix av konserter og caroke til sent på natt.

2026-02-09 • via Nuitee
H
Helen • family_with_children • gb
5
Pros:

Great location

Cons:

Unless you specifically asked you do not get clean towels for your room also we were on the ground floor and were not able to have the patio door or bedroom window open so it did get a bit stuffy on a night

2026-01-31 • via Nuitee
S
susan • couple • gb
8
Pros:

Great hotel
Lovely rooms
Most of reception staff so friendly and helpful
Cleaners excellent
Rooms modern

Cons:

More info re when cleaners coming to clean change towels
Just a notice in room so know when towels changed would be-so helpful
Needs an hospitality room for departures

2026-01-30 • via Nuitee
T
Tracey • family_with_children • ie
10
Pros:

Staff were brilliant

2026-01-30 • via Nuitee
E
Edwina • family_with_children • gb
10
2026-01-29 • via Nuitee
P
peter • couple • gb
5
2026-01-27 • via Nuitee
J
Jean-Marie • couple • be
8
Très bien pour une nuit
Pros:

Le confort de la literie

Cons:

Absence de petit déjeuner

2026-01-27 • via Nuitee
K
Kerry • couple • gb
9
2026-01-26 • via Nuitee
F
Ferguson • couple • gb
10
2026-01-25 • via Nuitee
S
Sinead • couple • ie
10
2026-01-25 • via Nuitee
B
Byrne • family_with_children • ie
9
Pros:

Nice views

2026-01-22 • via Nuitee
S
Sandra • couple • ie
10
Absolutely relaxing and enjoyable
Pros:

Very well maintained very clean and the staff were so helpful with any questions we had

Cons:

Nothing

2026-01-21 • via Nuitee
D
Dunia • couple • es
10
2026-01-21 • via Nuitee
A
Alex • family_with_children • ua
10
Готель в який хочеться повернутись! Десятка з плюсом!
Pros:

Дуже сподобалось! Привітний персонал. Заселили о 13.30 Дуже гарний вид з номера. Номер укомплектований всім необхідним. Зручне ліжко. Чистота ідеальна. Хороший WI-FI. Балкон - тераса! Безкоштовний паркінг, проблем з місцями немає. Все сподобалось!
Моя оцінка: 10+

Cons:

Заїхали на 1 день...а хочеться тут бути довго!

2026-01-20 • via Nuitee
M
Marcia Alejandra • family_with_children • es
5
Hotel dejado
Cons:

El váter estaba oxidado, habían como humedades y la habitación se separaba con una puerta en medio del salón de la otra habitación, se escuchaba todo y cuando cocinaba en la habitación de al lado la nuestra se llenaba de olor a comida, las camas se movían mucho y estaban demasiado hundidas, está todo muy dejado, el personal amable

2026-01-20 • via Nuitee
D
David Angel • couple • es
5
Aceptable… posible mejora
Cons:

El colchón

2026-01-20 • via Nuitee